I am giving two stars because the guy at the front desk was real nice. However, stand aware: Were…read morethis gentleman not there you would get a negative rating, were I able. Let's address my issues: 1. Very few guests are currently staying at the Quality Inn Americus. I should not have to walk across the property to my room. There must have been an open room closer. Seriously, the place was empty. 2. I was not able to get into my room and had to run back to the office. The manager also could not get in, but had an electronic device that disabled the lock. I told him not to worry about the keys as I would be up and out in the morning. 3. Upon getting into my room I soon tried to sleep yet was awoken by the guests attempting to access the next room. They too could not get in and the manager again had to be called to use his door opener. (Yeah, it is strange that all those rooms are vacant, everyone had to be in one area.) 4. A hot shower....Nah... here you get a luke warm shower. 5. There was holes in the wall.... No comment... 6. The front door would not fully shut unless I gave it a hard kick. Fellow travelers... cheaper, but so is a roach motel.

While it was conveniently located, the stay was not pleasant. I called 2 times to confirm that a…read morecheckin at 1am would be ok. I was told by an associate at that location it would be both times, both times stated qith no charge. So, upon our arrival, Gaykay started the experience poorly. He was sleeping on the couch when we arrived. Came to the door with no shoes on. He proceeded to tell me there was a $40 charge to start at 1am. His voice matching the associate I spoke with on 2 separate occassions, but because I couldn't prove it was him, I reluctantly paid the additional charge. Upon arriving in the room, it was really gross. The bathroom area was a disaster. It looked like someone was aiming for the walls, if you catch my drift. The toilet had dust and hair all over it. The tub looked like those overexaggerated Bath Fitter commercials, as if it hadn't been scrubbed in years. Even with a request to clean the bathroom, it was still in shambles. I was also told if I was a Choice Rewards member, breakfast would be comped. Gaykay said there would be a charge. At that point I had enough of the extras being tacked on, and asked to speak to the manager. He relented and offered breakfast for the remainder of the stay, because he too, was trying to lie about the number I called being the corporate line. Keep in mind this number was on his business card AND the front of the building, AND much of the literature associated with this location. The staff outside of Gaykay, was exceptional. They are the ones who salvaged some stars. The young lady in the restaurant was extraordinarily accommodating. The young ladies who took over the front desk after Gaykay's shift were marvelous. The cleaning crew that I encountered were sweet and pleasant. Would I stay here again? Only if it was gutted, renovated, and completely fresh. It was clearly a motel in the area that was purchased by the Choice Group, slapped together with some mild upgraded, and rebranded.

Simply an amazing stay! I spent the evening with my parents who were visiting from Florida. Kim and…read moreSusan were the prefect hosts and they are so helpful to give us recommendations on the local restaurants and attractions. We choose to have our dinner at Rosemary & Thyme, we had a wonderful relaxing evening as our pre Thanksgiving festivities Our evening was topped off with admiring the historic home of Susan and Kim's while sipping our evening wine in the dinning room. We had some tea too in our room. Our room was super spacious and quiet. We stayed in the Magnolia Room. The bed and the sheets were very comfortable. Susan made us an amazing breakfast! So filling! But so worth it! And the coffee was excellent! We hope to come back again and tour more of the local attractions! And as Kim recommended the Little Drummer Boy Museum at Andersonville is a first stop before heading to the historic site!

My wife and I just stayed three nights at Americus Garden Inn Bed and Breakfast. The property is a…read morebeautiful home built in 1847. Our room was large with a large bathroom. The shower was most excellent. Our hosts, Kim and Susan, were fabulous. The meals provided were extraordinaire. We were the only guests staying there at the time and our hosts took the time to visit with us, truly making us feel right at home. We will certainly stay there again. John & Toni Collier

We were really impressed this hotel! First, the lobby was…read morebeautifully decorated for Christmas! The staff was amazing also from the registration desk to the house cleaning ladies, very accommodating. We went down to get a recommendation for a place for dinner and were pleasantly surprised with an equally great place for dinner. In short, this hotel is our new favorite and will stay again. Friendly, friendly, friendly!!! It's a rare gem among hotels!

We stayed here on our way to Florida. It was located right off 75 and super convenient. The hotel…read morelooked really nice from the outside. The rooms were a different story. The curtains were dirty and shredded, the tv looked like it was cleaned with furniture polish, the molding was coming off the wall, artwork had some fungus growing on it and I would not take my shoes off and walk on the moist carpet. The positives? You can stay here with a pet and they have little walk out patios. That's about it. Was really bummed!

The front desk staff was very nice and very efficient and welcoming…read more The hotel itself is absolutely filthy. Everything is nasty... not just dirty, but nasty. They've cut their housekeeping to every other day... they need to take the "off" days and SCRUB! Carpet, walls, furniture, counters, .

When I stayed here the front customer service guy kept going back into breakfast area and harassing…read morethe lady. Loud arguing. Will never stay here again

Being a holiday inn loyalty member and staying at them as I travel. This place I do NOT recommend…read more The staff is not polite at all. You say hello and they literally rolled their eyes at you. We came downstairs at 7:30 am for breakfast and they were out of everything but the pancakes, and biscuits. When asked if they are going to restock the kitchen attendant said "no, this is it." It looks like it's a newer hotel but when you are in the rooms, the showers are not clean, and the sill around the window was coming off.

Night duty reception is awful. Extremely INHOSPITABLE. Fortunately right next door are nice people…read moreand clean rooms for a fraction of the price. With reception like that, doing the competition a big favor!

old dirty cushion on window seat, Crome tissue box was nasty rusty. Bath room needed drywall…read morerepair. Never stayed in a hotel with bathroom. As small. Room was small no place to put luggage stand or bench. no comfortable chairs no lamp or soft lighting. . I was stuffed up as soon as we got to the room. Price was higher when we got to the hotel then we were quoted when we made reservation. No sheers on window just a drape we on the 1st floor so it had to be closed no natural light. Most people staying here were construction workers built before people had cell phone tablets lack out let the one that are there are under desk behind refrigerator. We were told full hot breakfast they have a very poor continental breakfast with some kind of pita in plastic in the refrigerator you can microwave. They only have one old dirty luggage cart. For a $169.00 I was disappointed 17.00 separate charge On my card called booking service.

The staff was great the rooms were kinda gross I brought my blanket in and slept on top of their…read moresheets. I could look past that if their wifi let me connect to my PlayStation but it wouldn't. Won't be coming back next year I even brought a Ethernet cable and plugged into the wall and it said they had a blocker on it?? I give every hotel with good WiFi 4 stars do better microtel. And there was a hole in the wall by the ac room 104

I always enjoy my stay anytime that I check into the Windsor. Although they have changed rewards…read moreprograms a few times it's always posted so that you can keep earning points with each stay. This particular visit was a quick stay over for a couple of hours after a local event. Unfortunately we had to check out early due to traveling to avoid the incoming winter weather. The young lady at the front desk was so nice with assisting us with deciding on which restaurant to dine from inside the hotel. Although the hotel has undergone some drastic renovations, it still needs a few more personal touches to bring it back to all its grandeur. Peeling paint among the ceilings and faint musk smells throughout the hallways prevent this hotel from having five stars. But if you're looking for a small touch of old time, luxury and large spacious rooms, then this is definitely the place to be.

I've stayed twice at this hotel on business and both times the time spent was great. The building…read moreis beautifully restored and many nuances left intact. Such as the hard wood floors, an old phone booth, the bathrooms as close to original as possible. Staff are always professional, polite and engaging with guests. The food is on point and prices are reasonable. If in the area, go. The hotel does not disappoint.

I'm going to go right ahead and say it, some of the surrounding areas and hotels/inns near Fort…read moreMoore are a wee bit sketch in my opinion. I say that with all politeness but I wouldn't be being fully transparent if I didn't mention it. If you are new to the area and looking for a place to stay nearby, this Hampton Inn location is an excellent decision. When I told my son we'd grab a place to stay 2minutes from the base the evening before he was set to report back at 6a, he wasn't overly thrilled. I assured him it looked ok from my research. As soon as he realized it was next door to the Infantry Museum he knew it was ok. The staff were very friendly. We slept well at night. The hotel has a pool and serves a hot breakfast in the morning. They have a small military discount and while I haven't stayed at anything on the base I can confidently say this is a safe and great place to stay if you're looking to be nearby. If you're traveling as a family, the pool and brekke options may be especially nice. Had I known there was a pool sooner, I think we would have spent a bit of time out there. Perfect for summer stays! They had cookies out at night and I spotted grab and go style lunch/snack packs during the day, in addition to coffee/tea/hot cocoa out 24/7. They have small refrigerators in the room (no freezer) we did root beer floats for dessert but ended up needing to toss our ice-cream as we wouldn't be able to freeze it. Plenty of safe, lit parking in large lot out front. I mention this as we had two cars (a rental and his car we'd have transported to Columbus) full of my sons belongings and I really wanted to ensure that his items were safe overnight. Exceptional waffle maker at the breakfast buffet! Made the most perfectly crisp waffle :) Clean, comfy and caring. You're in good hands here.

the staff was amazing they were very sweet, the ladies in the front desk were so sweet I loved…read morethem, our ac wasn't working and they came up to check on it and switched our rooms when we discovered it just wasn't working. the rooms are ok, we went for my husbands graduation at fort benning so it was only a few days but you'd think it would be cleaner. they have to either clean better or redo the rooms and upgrade them a bit more. but still great staff and decent breakfast