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Plains West Medical

1.0 (3 reviews)
Open 9:00 am - 5:00 pm

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Jack Nathan Health

Jack Nathan Health

1.0(4 reviews)
4.6 km

This review is for the location in the Guelph Walmart; as they don't have any information on yelp…read more They've been open quite some time. I had a severe chest infection 3 months ago. This same clinic diagnosed me with such and prescribed my medication. Exact same illness and symptoms, as I told the doctor. He looked at my throat, did no other assessment and then rudely accused me of using google to look up bronchitis. I never have nor will do this. I'm 34 years old. If I'm sick and rest and fluids don't cure it after 5 days, as this time, I GO TO THE DOCTOR. A male patient never would have been treated so poorly. He sent me for chest x rays and the clinic called to say "I was fine and the doctor won't prescribe you anything". When I told them how I was treated and asked what I was supposed to do, they said "we're going to have to hang up now". And then refused to take my calls. I went to a pharmacy to get over the counter medication to get me through the day, and two pharmacists noted this clinic had been doing this to patients and that I definitely need antibiotics. I went to another clinic today and was given THREE prescriptions. This service is unacceptable and honestly simply disrespectful.

I don't know who has trained the staff but they don't have any manners. Act like patients are…read morebothering them coming in. Reception is not friendly at all and Dr. doesn't even introduce himself. Upon entering the room just says "who am I seeing". I'm sure he is fine but some personality and talking to patients would go a long way. Just because it is a walk-in doesn't mean patients should be treated like cattle. With other options available I'll try somewhere else.

Plains West Medical - walkinclinics - Updated July 2026

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