Many visits over many years. Always quick, professional, friendly service from everyone.read more

The check in nurse was a complete b**ch with a total snotty attitude…read more Now where on the lifelabs website does it state that you have to set an appointment for that location, and yet that is the case when you arrive and the treatment of the check in nurse (blonde lady) this morning was horrible. I will never return and I will make this known to the general public via social media. This is not the first time I have had a bad experience dealing with LIfelabs and I will go out of my way to go to Dynacare from now on.

This Dynacare location at Lawrence/Scarborough is terrible, recently I went there for a blood test…read moreand booked for the appointment online. I've never been to this location before and I thought all locations are standardized, and this one is closer. It's inside the Shoppers Drug Mart therefore not as big as other locations, since I'm not familiar with its setting, I hesitated a bit when I get there, but the front reception kept asking me to wait that it won't be long ... However, the nurse who took my blood test poked into my vein so painfully, that my arm got bruised even after a few days later. Don't know what went wrong, I thought Dynacare is a big company and their staff should be well-trained and proficient, very disappointed with the service provided

My physician wanted me to get a (fasting) blood test and this location was convenient for me to get…read moreto, plus the hours of operation also made the decision easier. NOTE: The entrance to this lab is gained inside the Shoppers Drug Mart (at the rear of the store just left of the pharmacy department). I had the paperwork from my Doctor along with my health card ready for the person at the service counter. Some services are not covered by OHIP and you'll have to pay upfront out of pocket. There's seating for about 20 people. The TV monitor on the wall displays the wait times before you're seen by a lab technician. Staff were polite and efficient. I was in/out in 30 minutes.

I don't think laboratories are the kind of place that you read a yelp review about. This one just…read morehappens to be a convenient location for me. In the last few months (unfortunately) I've had to to several tests and can say I've got to know the staff more than the average Joe. They take care of you here, not the "in-your-face" kind of help you get from a salesperson at you clothing store. But they try to make the needle process as painless as possible. And this is what makes me happy here, they're not rushing. I've found out the best time to go is 4-5pm as most people try to go early in the morning as some tests require fasting.

Dr. Rana is marvelous, his quality of care is great!!! Appointments are very easy to book..read more

Dr Camelleri is great! No complaints! The poor, well intentioned woman and physician deserves…read morethe respect of administrative staff who can answer the phone, respond to voice messages, faxes or emails in under a week with clear, professional communication and respect--in fact there was no response. People should not be repeatedly forced to drive one and a half hours one way to book an appointment. or get staff to follow through. Admin concerns are met with argument that the phones work well while other staff interrupt to apologize, stating there are ongoing tech issues. Front desk now twice states in reply "I'm happy when the phones do not work", after being told twice that I had to drive the three hours to get an appointment. The phones, when present, do not ring constantly as one particular admin staff continues to assert, as an excuse for no response. Staff call with the same issue unresolved in terms of referrals--if so busy would it not be more efficient to call with affirmative information, rather than with repeated stated failures? Give Dr C. what she deserves for patient care and to grow a business with a stellar reputation!

I've been using Dynacare Labs. near my home for decades and they've always been TERRIFIC…read more Had to go to this (different) location today to hand in a routine medical specimen: 1. Was told that my doctor had not given me the correct paperwork. Had to call my doctor's office, only to find out that the paperwork I submitted was accurate (AFTER the lady on the desk checked with her colleagues). WTF. 2. I asked if I had to pay for the test. She said "no", then asked a colleague who said "yes". Okaaaaay. 3. I handed her my card, assumed she was swiping it (couldn't see beneath the counter top), she handed me back my card and said I needed to pay. WHAT. I thought I just did. No, that's done by someone else. 4. Constant, incessant interruptions by her colleagues left me waiting and waiting and waiting. Finally, I had enough and suggested she focus on completing my transaction to which I received a mouthful and to which I responded accordingly. They need to train their front-line staff AND they need an additional person on the front desk. All I wanted to do was hand in a specimen and it took waaaaaay longer than it should have with a lot of aggro. Go to another Dynacare if you can. This place is atypical of Dynacare's usual high standards.

2401 Yonge Street, Toronto…read more I avoid getting blood work done at all costs. I'm a fainter, and have "blood from a stone" veins. However - EVERY time I have gone to Dynacare and had my blood taken by Cristina, the Lab Technician, whatever magic or needle sorcery she does - it's painless and over in seconds. And she has consistently taken it quickly and painlessly over the couple years I have gone, is always calm and pleasant, and puts me at ease telling me stories or jokes. Thank you Cristina for making my worst nightmare actually MORE than tolerable now : ) Lisa P

Checked the Dynacare website and this location was showing 0 wait time while all other locations…read morewere 40+ minutes. Check in took the longest but it was nice and quick. Total time 15-20 minutes. Street parking is avail. via Green P parking

I've been here twice now and both times they were overbooked. They get folks through fairly quickly…read moreand efficiently but their scheduling results in the clients waiting outside on the street. First time the wait was annoying but a little more tolerable due to warm weather. Second visit, just like the first, I arrived 10 minutes early as instructed. After 25 min waiting outside I finally got in out of the cold and was able to sit down. I'm a left leg amputee and standing for long periods is harder for me than most. There are no chairs or anything to sit on outside their office. Most disappointing is that the staff couldn't have cared less. I'm not looking for 5 star concierge service at a blood lab but I would have thought someone would have been concerned about the issue I raised. I just got silence and a too bad so sad look. It's conveniently located but for me that's all it has going for it. And be prepared that they will be well behind in their schedule.

Gotten my blood drawn here once…read more It's sort of on my way to work but still out of the way for me (on my way to work or not). There is paid parking. I think it's only paid during the work week (Mon to Fri). I only went because it's opened a bit earlier and longer than the other Dynacare locations and similar labs in Mississauga. I had to visit twice for blood test because of one test was time sensitive. The 2nd time was a morning visit. I was expecting to be done within an bour before heading to work. It took a lot longer that even though I was there pretty early (about 30min after opening).

This clinic is always busy and depending on when you arrive, you might have to wait for 60 to 90…read moreminutes. Using the online app to check in is a must. That way you can stay in your car or maybe run a few errands, and when it's your turn, you will get a text to come to the clinic. The long wait is the only knock against this location, the premises are as clean as other sites, and I found the Technicians friendly and helpful, as well as quite knowledgeable.

I'm a little hesitant to write a glowing review of this Alpha Laboratories location because it's a…read morehidden gem and I don't want it to get busy, but here goes. Alpha Laboratories opened up here just a couple of years ago when the plaza was developed. There are a lot of parking spots that get filled up quickly, but I've never had a problem finding a spot. The lab is fairly small inside. The waiting room seats several people, but it's not particularly useful since the wait is extremely short. I haven't seen more than 2 others waiting when I come by. When you walk in, they give you a slip with a number on it. On the other side is a sudoku puzzle to help pass the time. How thoughtful. However, I rarely have to wait longer than 10 minutes. This is a huge contrast to some of the more popular labs, like Life Labs. I've been to multiple Life Labs locations in the past and there's always a line out the door and the wait can be an hour or more. The phlebotomists here also work the front desk. They're both skilled and caring. They get the job done quickly. Alpha Labs is my go-to place for blood work because I value my time.

If you've read the previous reviews, you'll by now have a taste of the prominent theme with this…read moreplace: terrible customer service and reception. The receptionist (Lily) has an unacceptable attitude and speaks to patients with complete lack of respect. The clinic is slow and disorganized to begin with, but adding a dismissive, rude and incompetent person as the face of your organization is truly a disgrace. We pay taxes so we can be talked to and treated with animosity. Try any other clinic than this!