It may have been just lucking timing, but when I stopped in at this clinic to get a prescription…read morerefilled (new to town and don't have a family doc yet), I only had to wait 10 minutes before seeing Dr. Tam. She was great: Friendly, cheerful and quite knowledgeable. I wish she were taking on new patients as a family physician, because she was so very "comfortable" to talk with, and super efficient. This clinic is handy because it's right next to the Fortino's. If I need to go to a walk-in again, I'll try to catch Dr. Tam at this one.

so my brother went for the second time to get my mom a 88 year old lady to have her vitamin b 12…read moreshot. Never had a problem before and it is handy beside fortinos. This time was different, the doctor who gave her the shot was really rude and expected her to remove herself from the wheelchair, then he said oh hell I will do it sitting down. His appearance and clothes was one of a homeless man really rough looking and huge. he talked down to her for the visit. Do not go to him I honestly would not believe he was a doctor just someone they grabbed from the street. They should be ashamed of themselves hiring this ungrateful lazy guy. Went on sunday june 4th 2017. yikes.

Dr Camelleri is great! No complaints! The poor, well intentioned woman and physician deserves…read morethe respect of administrative staff who can answer the phone, respond to voice messages, faxes or emails in under a week with clear, professional communication and respect--in fact there was no response. People should not be repeatedly forced to drive one and a half hours one way to book an appointment. or get staff to follow through. Admin concerns are met with argument that the phones work well while other staff interrupt to apologize, stating there are ongoing tech issues. Front desk now twice states in reply "I'm happy when the phones do not work", after being told twice that I had to drive the three hours to get an appointment. The phones, when present, do not ring constantly as one particular admin staff continues to assert, as an excuse for no response. Staff call with the same issue unresolved in terms of referrals--if so busy would it not be more efficient to call with affirmative information, rather than with repeated stated failures? Give Dr C. what she deserves for patient care and to grow a business with a stellar reputation!

I definitely have no rating to give for the lab technician this morning. Extremely…read moreunprofessional. Asked for a manager to complain she said there isn't one.... I would think someone is responsible for the staff. I will never go back to the lab again

Not a professional operation. Don't rely on them for referrals or else you will be sent to a place…read morethat does not seem to be in operation most of the time. The clinic will not send the referral to any other specialists in the area that appear to be more active.

Took the morning off work and made an appointment in advance. Waited for over an hour and the…read moreDoctor never showed. Very unprofessional.

The receptionist is the worst person in a medical clinic I have ever encountered. I'm clueless as…read moreto why she still works there. Worst client care ever.

I would give this play a big fking negative if I could. I am here to be taken care of not to be…read moreeducated. I told the doctor that I was too sick to go to school,and he started to telling me that being sick is not a excuse to not go to school. WTF how the fuck would he know how sick I was. And they charge $40 for people outer province and $25for doctor note. It's like they have never seen money before. Got signs everywhere saying cash only,don't bother the nurse or some shit.

This place is always busy. Arrived 10 minutes before they opened on a Thursday morning and there…read morewere 10 people in front of me. One time I came in and there were 30 people ahead of me. The people working there are decent, though some of the women can give you an attitude. It's only blood work ladies, don't take your job so darn seriously! Some other labs have an online booking reservation system. That's what they need here.

I dropped my samples personally in the lab. After a while my doctor received only result for one of…read morethe tests. In the report said that "Speciment not been delivered"!! I called the lab and they had no answer because I did not know whom took the sample.