Cancelled last minute...so he could get haircut Been taking…read moretwo kids (now teenagers) there for their whole lives. Their cancellations (by THEM) have been higher than usual. And rescheduling is 3 months out. They have recommended unnecessary procedures: when primary dentist dr. Santamaria was not available to check my then 9 year old, dr. Schneider checked him and recommended and scheduled (with his mother) filling in a baby tooth. Previous appointment had determined minor cavity in baby tooth was not in need of care. Only at my insistence was filling cancelled and Dr. Santamaria looked at it and agreed no filling recommended. (Was revenue grab by Dr. Schneider?). Tooth fell out a few months later. Today, they called hour before appointment to cancel saying dentist unexpectedly had to leave early. Offered January 20th (it is Sept 29th) as next available for 6-month checkup on 13 year-old. After I said I could come tomorrow and that they could have dentist call if that would not work. Dentist called --said he had to get haircut today and he would not make time for us tomorrow (so January 20th offer was a take it or leave it option). If we did not like it, find another practice. So unprofessional.

Gary Santa Maria is second to none. I have seen him for years. He was recommended by a friend. And…read morenow I can recommend him to others. You will never find a dentist with more compassion and empathy. He is gentle, and I can tell that he cares about my health.

Dr. Strickland has been my dentist for over 2 years. I really appreciate the attention to detail…read moreand overall service I receive every time I go for my check up. I highly recommend him to my friends in CT. Plainville family dental has great dental hygienists, the ones who don't make your gums bleed and are able to get all the stains off. Every appointment has been on time, there's never been any waiting around in the lobby.

Dr. Strickland and his staff are wonderful! I have had a few different procedures done and on each…read morevisit they have been professional, friendly and attentive to my every need. I highly recommend to my family and friends.

The previous dentist (Dr. Thomas Peltzer) committed insurance fraud and malpractice last summer…read morewhen he performed unnecessary work on over a dozen of my daughter's healthy teeth (confirmed by a reputable dentist). The entire staff from the receptionist to the assistants and hygienist are all well aware of this and are equally accountable. I know there is a new dentist in place, but I would advise against using this practice for dental care of any kind. Please look for an honest practice elsewhere. (PS--the review says I am from California, but I am from Connecticut)

This place started off as being great. It was all a facade. Then as I kept coming and having to…read morereturn, I realized and saw through all the BS. Some BS charge here, a little extra here, oh sorry you need this now while they have your mouth wide open and you have been in the chair for 2 hours already. But the kicker was the last BS charge of $400 to sit a crown. I had 2 insurance companies and they tried to charge me a 400 fee for something not covered by either insurance. Save your money and go elsewhere. I complained to the dentist and asked him if $400 for less than an hours work was fair. He told me he usually tried to Bill out $1200 an hour. Must be nice. Not outta my wallet Mr 1%

Everyone here goes above and beyond for their clients. I have been going here since 2012 when i had…read morea really bad cavity. One dentist told me i would loss me tooth, so i went to another office. These guys saved my tooth with ease! I have always felt respected and cared for while visiting. The teeth cleanings are amazing and they REALLY take their time with you. They thoroughly go over everything to make sure you are comfortable. I feel leaving confident knowing my teeth are in great shape after seeing them. They always work around your schedule i got in for a teeth cleaning at 5pm! Also if i request to come in early (if someone cancels) they always call me and get me right in. I wouldn't go anywhere else.

My entire experience with Dr. Strickland and his assistant Erin was fantastic through and through…read more I had a broken crown that had got extremely infected to where the odor of the infection could be noticed by other people during casual conversation. Most dentist I went to see about getting the crown fixed continuously pointed me in the most expensive direction which was to extract the tooth and get an implant. Dr. Strickland demonstrated that he cares about the patient more then financial gain because he was able to redo the horrible root canal that I had previously, salvage my tooth and he used a fiber post instead of a metal post for my crown knowing I have toddler children who occasionally head-but , punch , and kick my face (accidentally most of the time lol) preventing the crown to break as easy if he were to have put in a metal post. He is very diligent and precise in his work and I strongly suggest to use Dr. Strickland for all of your dental needs. Dr. Strickland's assistant Erin was a complete joy to have cleaning my mouth and did a great job of removing hardened Planck and stains from smoking off of my teeth. Even though it required a lot of hard scraping of the teeth and around the gums she was very careful and made sure I was comfortable for what could have been extremely painful if someone heavy handed and inconsiderate was doing the same work. I was able to leave the office with minimal pain and teeth that are now 3 shades brighter. On top of the good work , the office is a very present place to get work done and waiting for your appointment. When you walk in you are immediately greeted by the staff and the environment is very positive. From the cozy fireplace , the good music and modern decorations and equipment my experience was a 10/10. I would suggest Plainville family dental to anyone who needs any kind of dental work. Thanks Dr. Strickland!!!!

From the owner: General and Cosmetic Dentistryread more

Dr. Khan is am amazing gentle dentist. It took me years to find a dentist that takes his time and…read moremakes you feel comfortable. I used to be terrified to go to the dentist but now I know I'm in good hands. He is also great with children my daughter went to her first visit with him when she was 3 and he made her feel comfortable and was great with her and my son who was 11 at the time needed a tooth pulled before his first round of braces and Dr Khon was amazing with him also. I highly recommend Dr Khan

I have a history of cavities, so going to the dentist is one of my most postponed appointments. One…read moreof the things that I've always hated from other dental visits is the sound of the drilling cavities. However, this dentist uses a tool that helps hold your mouth open and offsets the sound of any drilling. Additionally, there's a TV that you can watch during your appointment. For those of you sensitive to smells, the office does not smell like a typical dental office, almost reminds me of going to a spa. I am glad to have found Dr. Khan.

These guys the best. Office personal are terrific. Dr Schneider and Santa Marie both excellent…read more Nothing but beat to say about then. Always on time...little or no wait. Highly recommend

I experienced an emergency. I broke a piece of my front tooth…read more First they were professional and checked to see what my insurance covered. Then they made me aware of what my cost would be. I wish more medical professionals did that. Then they scheduled me in immediately!!! The Dr. was kind and careful. His assistant was amusing and delightful. I moved to another state over 4 years ago and they welcomed me back.

Overall very professional team! The staff and Dr Krause are excellent. It was nice to be told every…read morestep of the process. The office is as you would expect clean and orderly. Although going to the dentist is not something you want to do, this office makes you feel welcome and comfortable!

I have been a patient of this practice for a very long time now. Just called here today to make an…read moreappt due to tooth pain I've been experiencing. I do have a balance with the office which I am doing my best to resolve, but due to Covid ruining so many things, including work for a while, I've been able to pay. Anyways, I called once this afternoon and told them about my balance but asked that they please see me because I'm having pain. She said someone would call me back and no one ever did. So I called the office back asking the same thing again, saying I had never received a call back. They advised that due to my balance they cant help me and "find a new dentist." You can imagine my astonishment at this, being a long time patient! Do they not know what is going on in the world right now and the hardships people are facing? Unbelievable. Do yourself a favor and don't go to his dentist office.

Dr Kraczkowsky gave me excellent care, a good experience, I would highly recommend him.read more