Having a bridge made and the temporary came loose. Called the office and was in within an hour…read more Friendly , courteous, staff. Was in and out in several minutes. Looking forward to get the permanent teeth. After almost a year I have some teeth and am out at least up to almost $2,000. because an extra tooth was pulled and the insurance wouldn't pay.I guess they didn't know the extra tooth removal would void the insurance from paying. He is supposed to be one of the best??? . Have been trying to pay something every month with Social Security check. Teeth are in but for who knows how long, just like the extra money I wasn't expecting to spend. Going back to my original Dentist for cleanings and dental work,

This was the worst experience I have ever had at a dentist. Dr Leckowicz's bedside manner is nil…read more He recommended implants on my smile and caused huge loss of gum tissue. Not only was this traumatizing but he started the surgery without numbing me or even telling me whar he intended to do. I was screaming in pain and he was completely unresponsive as though it was a normal thing. I would stay far away from this business!

Patient beware Faulty accounting and billing systems can…read moreleave you with a surprise bill Be very cautious and be sure to get copies of any dental work done

The entire staff at Newington Family Dental is absolutely fantastic..! Dimitri is a wonderful…read moredentist. I can't say enough about his professionalism, nonjudgmental disposition, and willingness to answer any questions you may have. On a scale of one to 10 they are a 100...!

They aim to please. Give them a call. A traditional family run dental practice. Good experience…read morehere. Thanks.

Been seeing Dr Bell for many years & cannot say enough about how attentive, accommodating &…read morecompassionate he & Dr Reminewzski are. I used to live in CT & now live 3 hours away (don't know why heading here says I'm in SanFran). Recently, I had bad jaw pain, went to a local dentist where I live now, who said I had a bad tooth, & would need $15K worth of dental work to address it. Dr's Bell & Reminewzski both took an interest in & X-rays for my case & insisted nothing was wrong w my teeth. (& when I asked the always competent Sandy, at the front desk, how much it would be if I needed what the other dentist had prescribed, the answer was $10K) I just saw a neurologist who diagnosed a nerve disorder, & after 2 days on a medication, I'm already 80% pain free. The neurologist has seen many patients who've had multiple teeth removed w/o relief from pain until they were properly diagnosed with Trigeminal Neuralgia. I'm so grateful to Bell & Remi for their insistence I get the right care.

About a year ago I had a filling performed by Dr Robb. During the procedure she would not stop…read morechatting about a new video game she had played the night before. I wondered if she had paid any attention to what she was doing. Come to find out, about a year later, the filling she had performed, fell out. I went to a more esteemed dentist in Hartford and he told me that the filling that she performed went all the way to the root and she should have performed a root canal. My root in that tooth is now dead. I will never go to Dr Robb for any dental work ever again and tell my story to everyone I know.

Can't say enough superlatives about Dr. Robb and her staff! Great technology... great skills…read more.. and they all treat you like family!

This business says on their website that they are family friendly but will discharge children from…read morethe practice if the parents miss their own appointments, no matter the reason. My children were up to date on their visits, were seen April of 2025 and had their 6month follow up scheduled for October of 2025 with no missed appointments on their behalf in between; because dad and myself had appointments that we missed due to medical reasons, they canceled our children's visits and never told us. While dad and I did not agree that we should have been barred from rescheduling our visits, we were understanding and did try calling same day for appointments that were never available. We were not made aware that our children would also not be allowed to keep their already scheduled appointments (scheduled in April of 2025) and would not be able to reschedule, so essentially being discharged unofficially, No written documentation was provided to myself, my husband or the children, formally discharging us, no certified mail, no one called or communicated the children's appointments were going to be canceled. The manager Shanice was also incredibly rude when speaking to me about this issue, she interrupted me to speak over me several times and would not hear what I had to say because I mentioned how unfair to the children this was. She was also the one I spoke to about myself and my husband's issue when that arose, she failed to mention the children would be penalized, and failed to mention then that the children's visit were going to be canceled for October. I thought this was extremely unfair and unprofessional of this office and would not recommend to families.

The office and equipment are state of the art: Everyone ...and I mean THE ENTIRE STAFF are…read moreincredibly friendly, beyond helpful.

Awesome experience. Great staff and really up to date facility. It doesn't feel like you are in a…read moredental office since it is decorated so well. I would recommend to all my friends and family.

This is an amazing practice! We've been coming here for years. My five year old son absolutely…read moreLOVES going to the dentist and I know it's because of Dr. Paul and his amazing team. I highly recommend him to everyone

Very friendly and personable staff. They were ready for me as soon as I arrived for my appointment,…read moreso I did not have to wait. They already knew my name even though it was only my second time there (and bonus points for pronouncing it right!). They walked me through the process so I could clearly understand. Highly recommend for anyone looking for a new dentist in the area.

This dentist office is the most helpful, patient, and accommodating…read more We've been to others in trying to help my mom replace a missing front tooth. Another office recommended very pricey implants or a flipper, and would not take her insurance. Dr. Bascetta was able to do a bridge, and it looks so real! Darlene, the office manager, has been going overboard to get the insurance to cover it. It's still unresolved, but they didn't wait to treat the problem! My mother has Alzheimer's, and the patience and care they've given her has been so kind! They also take Medicare supplemental plans like WellCare, which isn't easy to find!

I couldn't be happier than with the skill of Dr. Bascetta, his excellent staff and Dental…read moreHygienist Sue. Starting with Sue, she is a pleasant person, always meticulous and very helpful. She makes a great addition to the dental office. Efficient, friendly and takes interest in doing her best which is excellent. Dr. Bascetta is gifted and quite talented. He repaired a chipped tooth and did so without any prior anesthesia and still I felt no pain. I've been going to Dr. Bascetta for several years now an will continue to do so.

My husband had a terrible experience at this dental office. This is his review:…read more I have never reviewed a place--- regardless of how bad an experience was, but this terrible experience warranted one. I have been going to this office for quite some time now. Until today. This review is my way to warn any person from using this place for their night guard services. I hope to save you time and money. Teeth grinding at night, comes with many issues already. And for a "dental office" to play these kinds of tricks is awful. To start off, I had a night guard that I used for many years (from another dentist). Key words many years... I needed a new one, so I went to the office and they took the measurements. I picked up this guard 2 months ago. It was fine for the first month, then it started getting slightly cloudy. I let this go (as I thought it was normal). Last week, I woke up and noticed that my grinding had broken a piece of the plastic on the guard. I called the office and made an appointment. Since the whole point in these is to help from grinding teeth, you would think that the plastic can withstand that. Once I got to the office I was told that this is not material they use, and that I may have brought my "old one." First off, they tried to make me feel dumb, as if I would mistakenly bring an old one, or one from "another place". I showed them a picture of the one from them, the day I picked it up.... Which was a pricey guard as is. They blamed it on the discoloration, and stated that it was not theirs. I can assure you, that it was the one I picked up from them. I have no time to run around trying to get night guards from dentists. Without even looking at the guard and immediately stating it didn't match the picture I had, they weren't hesitant to attempt to make me feel as if I did something wrong. I have shown another dentist a picture of the two, and they agreed that it was clearly the same bite marks on both. I even took a picture of the material they use and will call the manufacture to have them compare it for even further proof. The point in my review here is to save you all the hassle and money of being ripped off by this place. They attempted to offer me half off a new one, but I refused. I am happy to pay double the price at this other dentist, because I can sleep with a piece of mind knowing I have a quality night guard. All please be aware...

I hope the Dr. speaks to their office staff about being more caring and a lot more consideration…read morefor the patients. Maybe if their families were in this situation they would want the same respect for them. When a person is Terminally ill and the office lectured her for being late is ridiculous. The whole office team needs to be RETRAINED!!! As of 6/27/24 everything is ok. The office apologized to the family!!

I have been very pleased with the dental care that I have received by Dr. Waterman and the…read morehygienists. Front desk staff is great. Everyone in the office is professional and friendly. Office is very clean. I also had a tooth extraction, bone graft dental implant last week by Dr. Kang. He was excellent. I was very nervous about the procedure, but he explained everything in simple detail (so that I could understand what he was talking about.) He expressed concern for my comfort throughout the procedure and checked frequently to make sure I was not feeling any pain. Highly recommend this practice.

I have been a patient for over 30 years and have always highly regarded the level and quality of…read moredental care provided by Drs. Goldstein and Waterman who are no longer affiliated with the practice. But, at my last visit, I was disappointed by the lack of standard of dental care I received. First, the hygienist, Laurie, who wasn't the one I had made an appointment with, kept me waiting 15 minutes. After she cleaned my teeth, she didn't polish or floss them; nor did she ask me if I wanted a fluoride treatment, which I usually get. Then, a dentist, Dr. Zhang, unfamiliar to me, briefly looked at my teeth and told me I needed "overlays" on a few of my bottom teeth which have been slightly chipped for years. Dr. Zhang did not visually and physically check my face, neck, lips, tongue and throat for any abnormal lumps, red or white patches, or sores. She did not ask me to bite down to evaluate tooth alignment and check for temporomandibular joint disorder or teeth grinding or check the depth of spaces between my teeth and gums to screen for gingivitis or periodontitis. When I asked about my regular dentist, Dr. Wateman, Dr. Zhang told me he no longer worked there. Due to the lack of standard of dental care provided by Newington Family Dental Practice and recent turnover rate of personnel, I would not recommend this practice.