Buckets to catch a continuous leak. Equipment is constantly…read morebroken. Outrageous prices for a mediocre gym. It's not climate controlled. And the bathrooms are always dirty. Not to mention the owner is using the equipment (the few that work) at peak hours.

New ownership! The trainers and staff are super nice. Offering Cafe options for protein…read moreshakes/smoothies, food and Pre workouts. Owner Charlie has been adding new equipment, and they have been partnering with local companies for additional member benefits!

This is the best gym in the Valley. The whole facility is immaculate, including executive style…read morelocker rooms, weight room area and cardio, with Olympic size swimming pool, whirl pool, and steam room. The staff and instructors are so friendly. And membership includes all classes. And a nice amenity is complimentary towels. I love the online reservation system for classes and swimming lanes. Gregg Warning

Great gym with something for everyone! I loved the cardio area upstairs ‍looking down over the…read moreweight floor and the fact that they have weights up there too so you don't have to leave that area if you don't want ‍. You can use the mirrored class rooms (if they aren't in use) for abs and such. The swimming pool ‍ is nice and warm and they allow reservations so you can know you have a lane before you go :) And just today I saw a sign that they have pickle ball in their outdoor tennis courts for the summer! Super friendly front desk staff and amazing managers! Definitely recommend this gym

Very clean facility, very friendly staff, new machines that always work properly, never too…read morecrowded, a safe, inviting, and friendly environment. Carbon footprint conscious too. I couldnt feel or speak more highly about this location!

NEW Manager JUSTINE canceled my membership for wearing "The Rock" brand cut off workout shirt!…read more I've been a member at planet fitness in Appleton WI West for over 10 years and absolutely loved the atmosphere. That was until last week when a new "Manager" was hired. My 14 year old son and I were working out and she discriminated and harassed me, also went as far as calling the local Police to escort me out! (Humiliated) As I looked around others were wearing the same type and brand shirt which I made her aware of. She stated it looks different on you because it shows more of your chest, "this was discrimination" it's because I have a wider frame body! Unfortunately because of a single employee I'll be moving to another gym along with my wife and 4 children. If you're looking for a gym I would NOT recommend Planet Fitness Appleton WI West!!!!

Their advertising suggests it's a "no pressure, no judgment gym." I decided to do a 3 day free…read moretrial. Of course, when I got there, it happened to be the "last day" of a $1 down 7 day free trial, which I could supposedly cancel within the 7 days with no penalty charge. BUYER BEWARE. Bait and switch!!! Predatory business practice!! I was told "the annual maintenance fee will come out 60 days after signing" and the monthly dues wouldnt be charged until 30 days after signing. Those terms provided by one of their employees completely changed once I provided my ACH information. Any calls to corporate aren't staffed and they refer you to your local gym. They have stopped responding to me and have made unauthorized charges to my card. Pretty slimy. Nothing like trying to retain new guests, work with me, or even ask why I wanted to cancel in the first place! Take your business elsewhere! Hot yoga class was staffed by someone with limited experience. Barre class was staffed by a sub. Facilities are clean. Business ethics, basic decency, and responsiveness - abhorrent.

Absolutely love this facility, employees, and overall energy of Crunch. I was very hesitant on…read moreswitching over, as lots of people warned me for how busy it can get. Yet, I am so happy with my choice to switch over to Crunch. You definitely have to find the right times to avoid a crowded gym, but even at the busy time everyone is upbeat and kind. The employees all know me by first name, and became considered friends very fast. With their upbeat words, motivation, and pointers. I appreciate them all tons! The community here is so welcoming, you will not regret getting a membership here!

Finally a REAL gym in the valley! Everything you need from the weight room to the cardio machines…read more I left gt over two years ago to join the YMCA and recently came back after Clay remodeled facility and all I can say is wow!

From the owner: local fitness center since 1984read more

Horrible experience. Classes take up most useful workout areas. No turf access unless you are…read moretaking specific classes.

I came in with my 3 grandchildren ready to swim only to find there was an inexplicable charge on…read moreone of the kids accounts. I was just trying to go in as a guest as the website implies and they told me because I had a member with me who had a charge on their account I was denied access with all my kiddos. My kiddo who is on the spectrum was the most upset. Honestly I wouldn't be leaving this review if the woman at the front desk hadn't been such a snarky snark towards us. I don't know why a concession couldn't be made. I can't imagine the pool was full on a Sunday evening. Not very Christianly.

This is an amazing community! I live in California and when I am in town visiting my family, this…read moreis my "go to" place. Everyone makes me feel very much like part of their family. Great coaches, great members, great workouts!! I would HIGHLY recommend this gym!

fantastic crossfit box. Although the freezing weather, people are warm and welcoming. dropped in a…read morefew times and I'm sure to come back. team of coaches were very encouraging and friendly. as were the other participants in the class. there's a very familiar atmosphere

I walked the other day. It was great was about to join but the lady…read more hung up the phone on me it was rude as I have PTSD x millitay ADHD I spoke to the father of the place I liked him he was funny and cool we shoot the shit for a lil bit other than that It's a cool place to grunt and scream freely. But with my anxiety I don't want to be around douchbaggery attitudes save it fir the weights not the people well if u say fk me then cool I agree

Dirty, unmaintained, and messy. Garbages are often overflowing, floors look like they are rarely…read moremopped, and a large majority of the equipment needs some sort of attention. The place was remodeled in the last 6 months, but you'd never know. The new floor is already falling apart, and the layout makes no sense. There isn't anyone posted at the gym, so any concerns fall on deaf ears. And any time something like faulty equipment is pointed out to management, the response is always "no one ever tells me, I didn't know about that". Membership is obviously falling, days that used to be packed with gym goers seldom have more than a handful of people present. If you care about a clean and friendly environment with a staff that cares, this is not the gym for you.