Huge shout out for Carol (manager) and Jaylen (employee)!! PF has been consistently opening on time during the weekends. Problem solved. Thank you! read more

It looks like they are updating, so I will give them time. However if it stays the way it is I will go to another location. As of now there is signage for a 30 minute workout room that is not there, there are no signs on the TVs explaining what channel they are broadcasting. When asking for a particular TV station at the front desk, a woman in a head to toe Burka claimed it could be controversial and had to ask her manager. But in the end, they put on my requested news channel. read more

New to the area though I'd sign up here as I loved the atmosphere, and the gym rules as far as no hogging machines, one person is allowed to use one piece of equipment and can't hog the room or several. Unlike most other gyms. I then decided to pay for the black card membership where you get free tanning, massaging beds and be able to go to different locations. December 29, 2021 I finished tanning. Put the spray bottle on the front desk. Said good night to the gal working up there. She was on her phone texting or doing something with her hands. Didn't even notice me. December 30, 2021 I was very disappointed with the manager and staff on duty. I noticed a member that had literally just walked into the gym. He had his winter coat on which he took off and placed on a weight rack that he wasn't using. He then started moving benches around and blocking the walkways, and or areas between squat racks. He left his water bottles on the floor instead of by his space he was using. Then started to hog the dumbbells, bench machine etc. I reported this to the front desk which they said was unacceptable. They said they will tell him. However, as I continued to workout I noticed the staff didn't do anything about it. I watched many people come to use some space which the member was hogging with his stuff all over. I had the same issue with this guy last time he was in training in the same area. I went to grab 75lb dumb bells and said excuse me as he was blocking them. He didn't move, started mouthing off to me, and then glaring at me as if I was the problem. I find this unexceptionable, ignorant and titled by a member that has zero respect for the club or other members. read more

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Went there for a free day pass bc I heard they were free. Lady at the counter told me a day pass was 20 bucks. Month pass is 10 btw. Liar

Every time I've been here the staff has been friendly, and the facility has been clean. I would recommend this location.

This facility is in a perfect location! In between sycamore and dekalb near great shopping spots. The staff there are so extremely helpful and full of energy! Being a black card member is the best thing PF can offer! I love the deep tissue massage chairs and hydro beds! All of the equipment is new and is so easy to use! I love my new home gym! read more

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friendly, curtious, helpful staff (especially the manager, carol). impeccabilly clean. hot hot hot water in the showers. trainer(eloy) is amazing. he pushes me gently and i'm making great progress. selection of equiptment is broad. hours are great. plenty of locker space. monthly rate (black card- $25/mo) can't be beat read more

We signed up last week & it's the BEST decision we have made! The staff is SOOO friendly, so fun, & soo welcoming! Not once have I been not greeted with a energized & positive employee. They know me so quickly & that means everything! Anytime I feel like an idiot for not knowing something, they are so eager to help & show me how it all works. I have referred someone already & got a free month! But I have told everyone. There are almost always machines avail because there are an OVER ABUNDANCE of them! The 30 min circuit room is one of my favorite places to workout in. Everything is so spacious & clean. Every single employee that is walking around cleaning always makes eye contact, nods their heads or says hello. Bravo to the staff for being so awesome. You make or break it for everyone. read more

Victoria the manager at Planet Fitness is a hostile employee. She treated myself and my wife with zero respect when confronted with her actions in response to her handling a scenario. Her response was to cancel/freeze our account which I'm sure she doesn't have the power to do. This is clearly her first job as a manager displayed by her lack of experience when dealing with an issue. So sad that people like this given management positions. read more

You know those signs all over the locker room that say not to leave anything unattended in a locker? Fun story. A couple of months ago I had left my purse, phone, and my husband's wallet in a locker. Put my lock on it and went to work out. 20 minutes later an employee approached me and said she cut my lock off because someone had left a hairband in the locker I had put my belongings in. So not only did she cut my lock off and go through my purse, she didn't even bother to come and talk to me prior to doing so, when I was literally the only other woman in the gym so it isn't like it would have been a difficult task to find out who was using the locker. She cut my lock off because of a hairband. A 50 cent hairband. Couldn't even explain why she felt cutting my lock off was the best decision. Had it been a wallet, phone, car keys. That I could understand. But a hair tie? Anyways, canceled my membership and found a better gym. read more