Well, yesterday we had such a positive experience at the Milford location but tonight we were over here so tried them. What a disappointment. The female attendant was not friendly, very rude and unprofessional. The stand up was fine after I cleaned it as very dirty. Hubby's bed was also ok once cleaned. The business needs to know as we didn't work out afterwards due to her. read more

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Machines sit broken for months at a time, if you complain your told they are waiting for the repair man! Imagine needing your car fixed and being told 2 months, unbelievable. This is a health club ,working machines should be priority one especially when there aren't enough of them. There also are people running their own health instructor businesses with multiple clientele at once while you have to wait for machines.People playing on telephones while sitting on machines are also a problem.Wish I had taken pics of all the broken machines to post. read more

I'm so disgusted with this place. My 17-year-old has a membership here and her debit number changed so the automatic charge didn't go through. She had no idea until she walked in a few days later and was told she owed a $35 late charge. Because she's inexperienced she went ahead and paid it even though it had only been a few days and they have a grace period and a one time waiver on late fees. I called the general number and was told if she had not paid the late charge they could have given her a one time waiver which is their practice. Because she paid it the only person who could fix it or apply as a credit would be the manager of the branch. It has been one month and about 6 to 7 phone calls that I have been trying to reach this manager. Even when he is in, he will not take my calls and he will not return my calls. He is doing this over a $35 charge! I am so disgusted at how he runs his business that I am going to cancel her account and get her a membership at a different gym, even if it's more expensive. read more

2 weeks later Villa Avenue Planet Fitness and nothing has been fixed. Nobody seems to care.

Great new gym! Love the atmosphere They have red light therapy and the tanning beds are awesome.. very spacious work out area as well. Totally recommend checking out this brand new PF! Can't beat 10$ a month. Oh! And the employees are so cool read more

I signed up today. There was a worker there named Jay. He was excellent, he let me know about the high school pass discount and was very nice. The gym itself is a great size, I wish there was some more machines but if I go to the gym right before 4-5pm I'm usually able to get my workout in. People often clean up after themselves which is great. read more

Worse location ever they stop you for every single thing and it's annoying as hell, I've been bothered numerous times and I'm starting to think it's a racial profiling issue going on here, this one specific girl always want to show her ass looking like she need a membership read more

this the worst planet fitness to ever come across. I barely come here but todays the d I decided to come to this one havent been 5 mins and the lady at the front desk already kick me out cuz of my shoes, people are extremely loud read more

Came here I'm my way down from Providence. Nice and big. Had all the equip I needed including legit leg press. I'm still sore read more

Planet Fitness - Gyms Near Me - Fairfield, Connecticut

I hate the fans at this gym. Makes my asthma worst! Cold Air blowing right in your face while your body is trying to sweat. Lasted 10 minutes today because I ended up wheezing. Great layout but am going to have to cancel. Fans are unnecessary. read more

i love this planet fitness. there's two floors and it's more quiet and private upstairs. the staff are wonderful. the massage chairs are a little bit in the public so that's a bit weird but everything else is great! read more

I've been going to Planet Fitness for about a year after having a terrible experience at Fitness Edge, which is just up the street. Planet Fitness doesn't try to be something it's not. It's an affordable membership with out all the "perks" you never end up using. They offer tanning, clean bathrooms, 25-30 treadmills, about 30 other cardio machines (stairs, bikes, etc), and all the weight machines you could ever want. They have the rest of your standards like mats and balls as well. The only problem I have ever had here was a guy talking on his cell phone next to me for about 45 minutes, which is against policy. Other than that, I can't complain. The staff is friendly and usually says "hi" when you come in and leave, and they're pretty good with enforcing all of their policies. I've never been bothered by another member- if anything, people have been friendly enough to give me tips if I wasn't sure how to use a machine. They offer usage data so you can avoid peak times, although I've never had a hard time finding a treadmill. read more

Zero should be an option. What a scam! Even during COVID!!! Make sure you know what it will take and cost to get out of a membership before signing a contract. They make it VERY hard to cancel the membership - if you can't cancel in person (which was not possible during COVID) they require a certified letter with information included that we did not have access to, and they would not provide to us. Even when you move out of the area and cannot return because of COVID they will keep charging you because they can, because they wrote the contract that way. Certain adjustments should be made to policies during a pandemic, don't you think? Don't join this club unless you want to be a permanent member. read more

Lot of program, lot of branches, and has great deal. Almost the important machine for work out and body building are here. Very happy with them. read more

Planet Fitness - Like this gym - Gyms Near Me - Fairfield, Connecticut

I joined this gym because it was fairly near my office. What a mistake. Place is very poorly maintained. Lots of very old equipment. Worst problem of all is that the parking lot is unsecured and, as I found out, this PF is in a very bad part of Bridgeport. My car was broken into in the parking lot - window smashed. Cops told me it happens a lot here. Staff was very unhelpful and I could tell from their "whatever" attitude that they were used to this. Maybe other Planet Fitness gyms are nice, but this one definitely is not. read more

Wish I could give it a zero! Tried to cancel two years ago... get a call out if the blue that I owe back fees and late fees for every month... criminals. Manager was rude and combative trying to shake me down for more fees for canceling. Additionally the place is a dirty sty! Occasionally they clean it up but quickly falls back into disarray... awful! read more

Really, just go to any other planet fitness but this. It's small, dirty, and all of the machines are very outdated. The tanning is weak because it is barely used by that areas clients. There's car break in's weekly in the parking lot. There's half the machines as all of the other locations I have attended. Planet fitness is a great gym, it's a shame the Fairfield location doesn't uphold the same standards as other locations. read more

Seriously bummed. Woke up early Saturday to work out. Says open at 7:00. It's 7:30 an there's a crowd growing at the locked door. I am out of town and have never been to this PF before. This is no reward for being motivated on a Saturday morning. read more

I've been at this Planet Fitness for about a year and a half and I'm counting down until my contract is up. I've been to other Planet Fitness facilities that are much nicer than this one, but it's convenient to my office. The main problem with this facility is the space. It's TOO SMALL. I can't believe they wouldn't pony up the money to rent the space next door, which was empty for over a year before Tumble Jungle moved in. There is no space to do anything. The open floor area is minuscule, and can only fit about 4 people at once. The aisles are narrow, and you feel like you're in the way of the machine movements. The women's locker room is huge but I would rather see that space in the gym rather than the locker room. Also, in the winter, the heat is cranked up pretty high. I've never wanted the heat on in a gym, ever, regardless of the temperate outside. I also want to leave the Planet Fitness franchise because I don't believe people should be rewarded with pizza and bagels once a month. I think this business model is absurd. I also want access to more equipment, including boxes, kettle bells, wall balls, and a real free standing squat rack. I'm also sick of watching people do exercises incorrectly. I understand that PF is a "gateway" gym but it's no longer for me. read more

Have been a member for over 5 years but I think it is time to find a new club. For the last 6 months at least two of the showers have been out of service. They even took all the hooks down so you can't even hang your towel. It is hard the catch the train in the morning when you have to wait in line for the shower. The club is open 24 hrs during the week but doesn't open until 7 on the weekends. WHY? Very disappointed, but the staff is very friendly read more

Everybody complaining about this place needs to pry the stick from their rear. PF is the perfect place for someone who just wants to work out, not be a part of some social scene. Sure it's not all dolled up but for what you pay it's a great deal. If you're the pretentious type stay away, for those who want to sweat out a quick workout, welcome. read more

Solid and clean gym facility and cardio machines. Chief complaint is that the personal sound systems (links to the overhead TVs) on the cardio machines perform poorly. Have notified staff, but it never gets fully resolved. This has been a constant since I've been a member (3 years). read more

I signed up for the $10 membership. They had a promo and the front desk told me that I would get the next 2 months free if I upgraded to the black card and if I didn't like it, I could go back to the $10 at any point during the 2 months. This was a few weeks ago. Now they're charging me the $20 fee. I went to the front desk to ask why & was told that the associate who did my contract was misinformed. All they could do was offer next month free, but I would have to pay $58 to downgrade. Instead of the manager trying to be accommodating in any way, she escalated her voice at me so I just told her I'd be changing my bank info and left. Smh. Also, the bathrooms are disgusting. read more

Nice gym. Just the basics. Clean and has everything you need. Great price at only $10 a month.

I paid about 100 dollars for a year. I dont expect a lot. One thing they should do is fix the wifi. It almost never works. The front desk told me that it gets bad when too many people are there, but it dosnt work much when things are slow. Theres no way to contact anyone about it. The staff is nice and the equipment is ok. Ill propably finish the year out and look for an alternative. read more

I joined here a few months ago. The equipment is alright, albeit a little squeaky and rickety. What made me cancel was my tanning experience- there was a greasy body smudge on the mirror in the dressing area and the tanning booth smelled like onions. I wore my sneakers in the booth for hygiene purposes and vowed never to come back. Going to join the Edge- same price, same amenities. Definitely cleaner. read more

For the price, this branch has a ton of equipment - lots of weight machines of every stripe, body weight exercise stations, treadmills, bikes and gazelles. The bathrooms and showers are maintained OK. A great no frills workout space. read more

Planet Fitness is a low-cost alternative to the many health clubs looking for members. Over the last four years I have reminded myself I should get what I pay for. PF just barely provides the basics. I use the Fairfield location because it is convenient. It is often crowded at peak times. I have brought maintenance issues to the attention of the staff and nothing is done. I even contacted the corporate headquarters. They don't care. However the franchisee wants to run it, so be it. Does is meet my modest needs? Just barely. read more