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    Planet Fitness

    3.3 (8 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    Virgilio D.

    Since joining I have referred 5 people. My son was one who also joined. However, the New Caney location is phenomenal. The employees keep the facilities cleaner than some expensive clubs where I once held membership. I write to implore that employees be monetarily rewarded not only for utilizing their bilingualism to make all customers feel welcomed but also seeing about members with medical needs. Specifically I had a diabetic crash while and this location and with urgency the employees tended to me, ensuring I was stable and arranging to receive added attention. Thankfully, they made me a priority. I cannot express the level of accolade this Planet Fitness location deserves. New Caney, Texas.

    Just a small section of this large gym.

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    3 years ago

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    5 months ago

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    11 months ago

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    3 years ago

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    2 years ago

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    Glendy's Water Babies - Lifesaving skills!!

    Glendy's Water Babies

    3.2(9 reviews)
    4.2 mi

    The level of professionalism and schedule conflicts that have risen from Glendy in trying to get my…read moredaughter swimming lessons has been abysmal. I began to try to schedule lessons in June 2021. When we got lessons lined up for July, she canceled due to her getting COVID. After months of uncertainty of when rescheduling would be possible (due to her health) we sadly decided to cancel lessons and try again in 2022. I set up lessons in February/March 2022 for July 2022. Everything was set. I received an email confirmation and text with lesson details (which were very demanding) about a month ahead of lessons, and then a few days ahead. Today, on the first date of our scheduled lessons I received a phone call from Glendy saying she did not have me on her schedule for my time slot and if I can take a slot 2 hours later. As we live in Houston and Glendy is 45 minutes away, I told her I would have to speak to my husband about the change as we both work. I spoke to my husband, and we rearranged both of our work schedules for the entire week. Glendy then calls me back and says we do have a slot that she was just looking at the wrong schedule. I informed her that we just moved our entire weeks around and she apologized for the first time at this time. She then said she would try to move some things around. I got a text saying she will "make it work". I got another call and she said for us to come anyway and she'll "figure it out". What does that mean? I told her I didn't want my daughter to have to share a session with anyone and she raised her voice with me, told me she wouldn't do that, and hung up on me. I sent Glendy a text saying I didn't appreciate her hanging up on me especially after we have been accommodating on all the changes. I got another call from her saying she figured out a solution by asking another family to move their session and we would get a session today later in the evening close to the rescheduled time which I accepted. Now out of the blue, this afternoon she called me to cancel our lessons indefinitely and that we can find someone else to give our daughter lessons. This woman is unprofessional and unorganized. I do not recommend her services.

    terrible customer service. verbally and slightly physically abusive to the kids and it was awful to…read morewatch as a parent. please don't bring your children here, this place sucks and is a danger to the children.

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    Glendy's Water Babies - My response to an unclear solution to just come anyway after being hung up on.

    My response to an unclear solution to just come anyway after being hung up on.

    Glendy's Water Babies
    Glendy's Water Babies - Do you want your kids to be around a threatening person who is insinuating she carries "guns" in her business place

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    Do you want your kids to be around a threatening person who is insinuating she carries "guns" in her business place

    Planet Fitness - gyms - Updated July 2026

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