Although I'm a Black Card member from the Pinole gym location, I enjoy meeting a friend at the Richmond location on weekends. The gym is huge in comparison to Pinole and the equipment seems well maintained. I do prefer the locker room and hydromassage lounge chairs at the Pinole location, rather than just the hydromassage tables, but this is a nice gym. I especially like the friendly staff on the weekend, specifically Caleb and "Yo"landa. Super nice and helpful staff members! read more

What could be improved is the floor. I tried to pick up 65 dumbbell. (I'm 60 pounds) and I couldn't get it. Someone glued it to the ground. I did not like this gym read more

Clean place to workout without drama. Plenty of equipment when I go at 6AM. Staff is friendly.

This place just always stinks so bad of body odor. When I go in the ladies room it stinks so bad I have to put vapor rub or lotion under my nose because it literally smells like nasty flesh. Today I walked in and wow the whole building smells like nasty flesh which is even making me write this review. It's an okay gym. I use my membership and go to different ones. read more

There are many good things about this gym. There are many machines. Staff is friendly and hardworking. But, the bathrooms should be cleaner. And many machines (including t.v.s - one now for months) are often not working. To be fair, many customers have bad cleaning habits - leave a mess - they should be given the message to leave things clean. read more

Amazing customer service, staff is nice and I was helped multiple times to get my account up to date and was assisted the times I was late on my payment, thank you! See u guys soon. read more

Clean and Spacious. Lots of machines to work with. Staff are very friendly too. The only thing is that some machines are broken down for more than two days. read more

Very unprofessional. My son (a minor)came to try the gym and they enrolled him without parent consent and charged him 15$ monthly and 49$ for canceling when he realize it was a monthly charge. I called to complaint and I was told to call back the next day when the manager was available. I called over 5 times, nobody answers or they hang up. Not sure how management can continue with this kind of service. Where's corporate? read more

A no frills gym that is clean and safe. Front desk staff are friendly and the machines are plentiful. The enhancement/tanning machines could use an occasional extra wipe down. read more

If you come to this location you must ask for Tonya. She will take care of you! She works really hard and knows what she's doing. Tonya! Thank you for ensuring that the parking lot looks presentable and clean. She goes above and beyond her duties and that's something to be thankful for. You have a gem working with you. We must take good care of workers like her. Best Regards, Carlos Tejeda read more

Clean facility and nice equipment. Staff is pleasant. Only negative that needs to be brought to their attention is that other users in the 30 minute area will stay on the machines instead of rotating, which throws off a person's routine. Staff needs to monitor that area. read more

Crowded, but for the price it's a good deal. The equipment is generally working and clean

The brother and I came to this PF after coming from Marin. I'd have to say, the four stars are for the employees constant activity of cleaning. The place was clean and friendly. Unlike the gym we go to, it's gotten filthy with employees just standing around. The only thing, I wasn't able to check out the black card section. It's not like other gyms, where it's blocked off. read more

UPDATE: went there again yesterday and sure enough ALL THE DISABLED SPOTS were taken by cars without placards or plates. My disabled friend went to this gym a while ago and complained about the fact that the disabled parking was being used by your employees and she could not park in the blue zone. Staff members then SURROUNDED HER CAR and THREATENED her. She drove off and never used that location again. God forbid any of these young, abled bodied members or employees should ever become disabled. it will happen one way or another if they get old. Finally-there are people in the women's locker room shooting selfies and videos of themselves and talking on video calls while women are changing. They completely ignore the signs about shooting selfies and videos. I swear a woman took selfies of herself posing while I was in the background changing. This happens almost every time I visit this location. Meanwhile I choose to use another location, the one in Pinole is much better, cleaner, and they enforce disabled parking. I only used this one yesterday because I couldn't get to Pinole. And yes, I've complained to managers, staff, and corporate. NOTHING GETS DONE. read more

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This gym has the basics which is what you can expect for $10-$25/mo, but it is not clean, and people have poor gym etiquette (I.e. taking over machines for long periods of time even when they're not using them). I'm used to going to a different location (which is even 24/7 which this gym is not), and they always have staff cleaning machines, the floor, greeting you and being helpful. I've yet to see that here unfortunately read more

Planet Fitness - Gyms Near Me - Richmond, California

Got locker broken into and got wallet stolen, even though it states they are not responsable for missing items. I reported it and the front desk did not seem to care. Today my car got broken into and went up to front desk and said you need a police report to show footage. Did not care nor seen concern after I told her that I felt I was being target as both incendents happened within a weeks time. I am going else where, that I would feel safe. read more

It's smaller in comparison than my home PF gym, but it has all the equipment I needed to get the workout I wanted done for the day. Just like all other PF gyms I've been to, most patrons are mindful about cleaning their workout stations before and after using it. That's always a plus and felt confident about how clean the machines are. Until I signed up for the hydromassage bed. They have one of two. One was occupied, so I was assigned the other. What I found a bit bothersome was that the person using the other was barefoot. And oh, yeah, while talking to someone while I wiped down the one I was about to use, he rubbed his soles up all over that bed. It was a throw-up emoji moment. I also noticed that a lot of people are seated at massage chairs, other equipment and just hanging out within the general black card members only area without any of the equipment actually running (just like the hydromassage guy.) I honestly do not care whether they're allowed there or not. What I do care about is hearing several loud conversations through the sound of my hydromassage. That's not relaxing at all. I came back the next day but skipped the black card area altogether. That whole bare-feet-rubbings-soles thing just... NOPE. I do hope they sterilize that area once in awhile, though... read more

Planet Fitness - Gyms Near Me - Richmond, California

I really love having a gym that I'm familiar with near our home. Also with it being open twenty four hours I can go whenever I desire. I also enjoy going to the gym again since I stopped for a few years. read more

I used to be a member of Planet Fitness but if there's any location of the gym that I went to frequently it's this one. Here's how I'd summarize my experience at this location of Planet Fitness: -The parking lot is huge and no matter what time you are heading to the gym, you never run into problems finding a space to park your car. -The inside of the gym has plenty of space and is in one floor whereas not all Planet Fitness locations are. This means you get access to a whole floor of exercise machines. -Staff are friendly and willing to be of assistance in case anything comes up. -If you live in nearby cities such as Berkeley, Albany, and El Cerrito, this Planet Fitness location doesn't take too long to get to. You can drive directly through San Pablo Avenue and it takes you directly to the gym. Compared to the Pinole location of Planet Fitness where you have to take the highway, this is more convenient. read more

The thing I love about this gym on Fitzgerald is that 9 times out of 10 they are moping the floor to the entrance or cleaning under the treadmills. It is good to seem some effort around cleanliness. The rest of the gym is filthy just like the other PF I frequent (Richmond and San Pablo). And, at this gym, though they are often not at the front desk during my 3:30 a.m. work outs, when they do appear there is usually two persons during this shift. Richmond and San Pablo (sometimes two brothers are working together and the taller one can often be seen chatting with guest and helping guest with equipment) I have often experienced one employee running around managing it all at 3:30 a.m. And unlike when they (all three gyms) first opened the gym the trash bins are always full, machines are constantly breaking down or not working signs are posted, the areas for floor work is always disgusting and obvious it has not been cleaned in weeks and staff are quite aloof to customers. I have also seen the managers work shifts at each of these gyms and they too stay on there phone or computers and never clean just like their staff. So I guess the machine is designed to create just what it is spewing out.......I do remember a female manager when the Fitzgerald gym first opened that was always present and hands on, cleaning and working alongside the staff. Staff were never on the phone and always chatting with each other and speaking to guest. Things have drastically changed. I feel as long as I go there with my mask on, get my machines and floor time for my one and a half hour work out then I won't complain. I feel like I am getting what I pay for, $20 per month (Black card member). read more

I appreciate that they have a free summer program for teens, but no one is supervising them - I don't mean in terms of behavior, but in terms of their activities. One could do a lot of damage using the weights and machines incorrectly and I saw some of that on my last visit There are no classes listed online or on the app so I can only assume there's no personal trainer. The staff absolutely does not pay attention to what's happening on the gym floor. I really hope none of these kids injure themselves. The last time I was there, there was loud singing and incessant panoramic selfie/video taking amongst middle age men (which I don't care except I'm in the background of them and I feel like this was supposed to feel "safe" on your fitness journey not end up on the internet somewhere). I guess I got what I paid for, but it's a real disappointment from a gym that claims to be different. I wish they'd put the tv with the Fox "News" screen in the dumpster. The CNN one is "broken" as of right now. I've heard the Oakland one doesn't have Fox "News"so maybe I'll check that out. I will say it feels really clean and (covid) safe with lots of spacing out and ventilation. I guess a lot of that really depends on gym goers, but I feel like they're doing good with that aspect! read more

I love Planet Fittness and go erryday. I first started going as a black card +1 and waited for the $10 sign up to come back. When it did I got my own account. Sure it's a bare bones gym in some ways but that's all I want. People don't bother you at all, the staff is really nice, and the place is pretty clean. Even though the trash builds up from time to time. One thing I wish they would do is police the circuit training area. People just sit there or go over the time limit which is frustrating. I'm amazed that I can jog on the treadmill now for 30 minutes or longer and alternate 300 upper body and ab reps. Planet Fittness got me to finally get to the damn gym so that earns 4 stars by itself. read more

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The location is a little dangerous, however, the gym is really good, so clean, they have a lot of new machine, the people is nice and comfortable, you can do exercise without problem. The color is not my favorite, but it's okay hahaha read more

OMG this location was amazing the guy who helped me I can't remember his name but I went and told him how awesome the whole place was I really enjoyed going to dif locations so I can compare them and the Richmond one gets 5stars in my opinion Thank you PF Richmond read more

I am very disappointed. I've been a member for quite some time now. I am very fond with the staff especially the ones that stay for a while. But It recently has been going downhill. I am not the one to really complain about things. Especially if if it's something small but unfortunately this seems to happen very often now if not almost every day. There's a staff member/worker in the morning a lady I believe her name is Tonya or Tasha. I know people normally aren't having good days and I understand that. We are all humans but it seems that every time I walk in she is always on her phone calling someone using a ton of profanity. Which doesn't seem professional whatsoever. I've never seen this with any other worker there. Everyone else is always nice and greets you with a smile. There has been countless of issues I've seen with her and members. She never seems to de escalate things just tends to make it more intense. I am not exaggerating when I say EVERY TIME i walk in I see her on her phone calling someone and cussing. As a member it is sad seeing this because it makes the environment less welcoming. Almost as if she's always trying to cause an issue. I can name countless of other times I've seen her cause and issue with a member where someone has to step in and de escalate. As much as I love to work out there if this continues I may have to cancel my membership and take my business elsewhere which is the last thing I want. Check cameras if you need to I am not kidding you will see her on her phone calling all the time. Please please have someone higher up talk to her or make her have accountability. There's a time and place for everything. I don't think there's a need for her to be using so much profanity. Especially at her work place. Thank you for reading my review and I hope something changes. read more

While I admire PF's gender-neutral policies, the Richmond gym is a dumpster fire. They let threatening, unhinged patrons wander around shouting at the equipment. Staff shrug their shoulders, asserting that he's "harmless." It doesn't feel harmless to those of us who must put up with his ranting while we're trying to work out. The staff (including "security") basically sit behind the desk looking at their phones. Despite having signs about not taking calls on cell phones, this happens all the time and the staff again does nothing. Most of the equipment works and the fee is affordable, if you can stand the hostile atmosphere. read more

I'm trying to get the counter ladies attention by pawing at the empty napkins machine for ten seconds at a time,, if they were half as focused on refilling the station and monitoring people wiping their machines after use than they are in texting then this place would be a five.. Is there anything above a Black Card Member? Cause I wanna be one of the guys that don't wipe shit down at all, the whole time they're there, for hours... And the CDC now says businesses can let their customers NOT wear masks, it's especially important to NOT wear mask because it's a gym.. it's a gym.. can we NOT wear masks and maybe get off your phones at work and monitor the dirty people? Theres certain machines that are jus broken, like that's what they are, they don't need repair but they just don't work like the others read more

I love Planet Fitness. When I first found out that they were opening in Richmond, I counted down the days. I had been looking for a gym near my home for awhile. Ten Dollars a month is ridiculously cheap, no contract...no pressure. There's no question about it, I was in. I worked in a gym for years, so I am used to the sales tactics, fitness package "deals" and such. I feel like this is one of the best deals out there. Even the $20 a month upgraded membership is still an awesome deal over other gyms. During peak times, it's packed. There are a lot of members who also like to pay $10, so choosing the right time to workout made my workouts so easy. I'm in and out before and after the crowds have left. The amount of new gym members here is high, so you have to understand that some people do not know how to use the equipment or what a circuit training area is. I try to help if I see someone who needs it. But it can get frustrating when people do not read signs or care that it's your turn to use that machine. I have suggested that they have a trainer in those "Circuit" areas to assist people in using the equipment properly. They have a friendly staff, they keep the place clean and I'm always noticing new machines. The equipment is new, clean and people seem to properly clean the equipment after using it. It's kinda funny that they have a "Pizza Night" or "Bagel Morning" once a month. Both seem like unhealthy choices, but it's a nice gesture to have a social gathering. It creates a friendly gym culture and makes you feel like you belong. For me, Planet Fitness has become a place for inspiration and has all the tools to get to my goals. For all of that and more to come, Planet Fitness is also my Inspiration Nation. read more

Planet Fitness - Rawr! - Gyms Near Me - Richmond, California

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I was visiting from out of town and was greeted by Shannin. She was helpful and informative, I will be coming back to this location when I am back in town. You go girl!! read more

Filed an incident report after nearly hitting my head on the cement floor. They didn't have the black no skid mats out like all the other stores and i didn't think much of it until then. Huge safety hazard, my neck is sore. If i had been slower or older it would've been a lot worse. read more

I love this place it's helping me lose weight especially with the holiday season I love the fact that they offer a trainer as well as so many different pieces of equipment it would cost a person of Fortune to have all of what you need in your house read more

I hate to make this review especially because I am a long time me ever here at this location. I'm never the one to complain but unfortunately this needs to be addressed. The first couple of times that has happened I figured maybe it will change, but it has not. I love the whole crew there. Especially Ian. He's a great manager. All the people are friendly except a lady in the front desk. She's an older lady I believe her name is Tonya or tonia. There are many times she is often on her phone on the speaker and I have heard her use so much profanity while being in the front desk like if nobody was there but herself. She is always seems to be arguing on her phone. There is not a time I go in the morning and I don't see her calling on her phone. Her attitude towards the members compared to every other employee there is also very disgusting. I'm sure people have reported her to management about her attitude. A lot of us members talk about her and they never have nice things to say because she is never nice. She is rude and unprofessional. I hope management talks to her or does something about it. Check the cameras if you guys don't believe me. She is always calling on her phone. I love the Richmond planet fitness but this needs to be addressed and changed. read more

My name is Quanah Brightman. I recently was trying to Workout at My Home Gym located at 4925 Macdonald Ave, Richmond, CA 94805. I noticed a Large Number of Blight in the Parking Lot where I Parked My Car in The Parking Lot at the Richmond Planet Fitness Site. I Began Picking up the Blight and Brought the Trash Bag into the Facility and Placed it into the Trash Receptacle Near the Front Entrance. Moments after, I was About to Scan My Membership Card & Make Payment on My Account, when the Gym Manager Began Speaking to Me in a Abusive and Demeaning Tone. . . "You Need to Take that Trash Out of that Garbage Can and Throw it Outside Now! or I'm Cancelling Your Gym Membership" I calmly explained to the Gym Manager that I am Not a Staff Member at Your Faculty and that it was their Responsibility to keep the Facility Clean inside and Out. The gym Manager then Raised his Voice and Said. . ." Leave Now or I'm Calling the Police on You!" "I'm Cancelling Your Gym Membership You Asshole!" Never before have I been Spoken to in Such an Abusive and Disrespectful manner by Anyone. I called Planet Fitness Corporate Office Immediately after the Inside Occurred and Reported it. I hope that The Abusive Manager is Fired Immediately for his Unprofessional Attitude towards Planet Fitness Members. Sincerely, Quanah Brightman Executive Director of United Native Americans http://unitednativeamericans.weebly.com/?fbclid=IwAR38VeQn9kEfxi1-aw45lGwUYx2uu0-jKi8Og_C2PknxBAbAnq9jpf05jwo read more

Planet Fitness is a great gym that I have frequented for nearly seven years. I am so glad that they are open again after COVID closure. The staff are mainly new, though as before are friendly and laid back. In addition, they have a bunch of new equipment that was not there pre-COVID. I usually show up mid-day a couple of days per week during the workday, and it is busy but not overwhelmingly so. My guess is that there is probably a lot more traffic in the evenings and other times when folks who work regular jobs show up at the gym. The membership rates are unbeatable, though watch out for the annual membership fee which is separate from the monthly fee and can raise your overall yearly cost substantially. If you live in Albany, El Cerrito, or the Richmond Hills getting a membership here and staying in shape is a no-brainer. Even the local wildlife seems to love this place; check out the attached picture I snapped of a row of birds along the roof. Happy lifting! read more

Planet Fitness - Row of birds along the roof of planet fitness! - Gyms Near Me - Richmond, California

I typically do not leave reviews but Elijah's professionalism at this location needs to be recognized. I have been searching for a gym home for months. After being in the area my wife & I decided to check out Planet Fitness. Elijah really sold us on the membership & answered all of our questions. I am excited to start my fitness journey since purchasing my sea moss from Sea Moss Queen by Sophia Lynn. Thank you Planet Fitness Team & a special thank you to Elijah D. See you all soon. read more

I like the place, but there are some issues. The exercise bikes are often in poor repair. They switched to a system where you can only check in with your phone. I hate bringing my phone to the gym with me. Sometimes cleanliness can be an issue at this location. Old paper towels left in the cup holders of the machines and things like that. I'm also not a fan of the early closing hours on Friday - Sunday. read more

Not a Monday at 7, just don't bother. Its a good gym, the parking lot is full most of the time. worth the cardio machines. read more

Planet Fitness - Yah! - Gyms Near Me - Richmond, California

Read my other review, attached to this one. I've been a member since Richmond,Ca opened (yes, since way back in 2013!) I survived the car break ins and the catalytic converter thefts. I survived removing most of the ab machines. I even survived the Covid year ... then they required you to give your phone number out loud at check in (ahem, can you say "stalker found me" ladies?) Now, they require you to check in with your very expensive phone (which I leave at home due to the amount of theft that goes unchecked at that location.) I'm sorry, I'm done. Few Ab machines, a circuit room that nobody uses, FOX news blasting out to the room, the amount of theft, and the lack of hygiene by our fellow neighbors was the nail in the coffin for me. The value is lost at PF. It's been real......I'll buy equipment and stay home. read more

For $10 a month you can't beat this gym. And there is an abundance of weight machines, free weights, and cardio machines. Of course, there are no classes or pools or saunas, but I don't expect those kind of amenities for $10 a month. It's clean, the staff is nice and I get a good workout. The only negative is that they need to put nonskid pads in the shower area. It's very slippery and I've almost fallen a number of times, and I'm sure a lot of other people have fallen. It's a legal risk that they should probably take care of. read more

Planet Fitness. A cool place on earth to workout. I like how clean this location is inside and out. But seriously next to a Pizza and Donut shop how funny! So if you have good willpower then it's not a problem but I like pizza so I'm often distracted. But you can save 15% by switching to Geico! read more