I started going to planet fitness shortly after they opened using my silver sneakers through AARP. I was and still am impressed with the facility and the staff. I am also pleasantly surprised with the volume of older members. As one of those "older members " we could really use another sitting elliptical machine. That machine has done wonders with my arthritic back. It would be greatly appreciated. read more

Poor customer service at front desk . I purchased the $5 muscle protein drink and the young man at the desk just stood there. I said "Hi how are you?" No response . He rang up my order and I didn't realize that was what he was doing because he didn't say a word . So I didn't know the cost to pay until I looked down at the screen. Just no acknowledgement..Terrible customer service. The young man was feminine , he had a fake set of nails and a bunch of female jewelry on. He needs to be trained on customer service skills asap! read more

Sorry I have to walk back my previous post where I said West York planet fitness is doing a great job of social "fitnessing" and keethe place clean. The last several times I have been in there's always like a 3-6 guys with no masks and nobody has any interest in a confrontation so come at your own risk UPDATE: there's still toolboxes that think it's a big game to put masks on when employees walk by and then giggle like five-year olds as they take them off each time BUT the staff there is doing a good job and when I asked how they would enforce it they had a very thoughtful and sweet- basically if somebody claims medical issues they can't enforce so each tool knows that now because they are all excited they found a loophole- but the place is kept super clean and the machines are closed down to keep some sort of distance so... I'm gonna keep coming back and just giving stink eyes to the people who don't mask. Pretty sure it's the same group that thinks everybody else has to use parking spots but they can park in the fire lane at the grocery store. Update: Most people still choose to wear a mask: no enforcement. Just be prepared for that so you aren't disappointed. 8/19/20 update looks like everybody is on board- staff does their best here but you are gonna have some knuckleheads. Place is sparkling clean. I'm 100% comfortable working out during Covic pop read more

Gym girls were talking about drugs and alcohol so loud that I could hear them over my earbuds. Manager Carter Preston did nothing about it after two phone calls so I cancelled, didn't care to mention that I cancelled due to a lack of management follow up . Pretty appalling that I was talking to the manager and he seemed to be absolutely rude and contradicted the fact that you should follow up with customer complaints, he said he "didn't need to " although I called twice while in the gym. Seemed mindless to the reality that I believe they all must be validating that behavior, or friends of the girls who love to smoke crack and drink together on their gym days off. I came to the gym to get fit, not listen to those sorts of activities. I think that Carter probably hasn't managed anything before in his life, because that sort of banter is inappropriate for public spaces and most spaces in america and his only defense for doing nothing about it was "I didn't need to it's a public gym." Well aren't kids supposed to be welcome here? Silver citizens sure don't want druggies discussing their next binge. Pretty disgusting conduct to validate through lack of action, makes it inappropriate for kids, non alcoholics, and anyone wanting a clean lifestyle to attend. If you can ring a gym bell for dropping weights or masculine displays of attention, loud girls talking drugs and alcoholic banter should be included with that standard. It's a low standard really, so you know this gym must be filthy if they validate those said activities. read more

Planet Fitness - Gyms Near Me - York, Pennsylvania

I really enjoy this gym because I really enjoy being left alone. If you are seeking the kind of place where the staff will go out of their way to make sure you know what you are doing, this is not the place for you. If you are a "figure it out on your own" kind of person then this may be the right gym for you. It is very clean, and the equipment is never broken. There are tons of TV's to space out to and enough machinery that you can always find something to work out on. It is located in a very convenient location on White St in York. Only downside is if you start out on a Black Card membership it is a pain in the butt and costs a bunch of money to downgrade. read more

I've belonged to this PF for over 6 years. They have instituted many changed over the years. The last renovation was the best by far. I've been to other PF sites in the state from - Mechanicsburg, Hanover, Allentown...I find this one the best. Everything is very clean. Rarely is equipment out of service. The area is very spacious - doesn't feel like you are crammed like sardines like other, smaller PF locations. Employees are friendly and helpful. The clientele is a good mix of those who are really fit to those of us who are working hard to change years of bad habits. I've never felt body shamed ever. This is no meat market where people are looking for hookups. It's a great place to get fit. I always enjoy coming home after traveling for work and being able to hit the ground running. The only downside would be if you were looking for organized classes that other gyms may offer. I've belonged to those types of gyms in the past and they absolutely serve their purpose. But if you are looking for a place to go do your own thing with or without guidance, PF West is that place. read more

Looks like changes going on.... A little birdie told me they are going to have mirrors with back lighting which gives you a better look....if only they could follow me, an expanded circuit area, a special area for black card members. And then the Birdie said....but it keeps on changing so I really don't know. I guess you will have to check it out and find out for yourself. ......Almost forgot, did the circuit today pretty intense and I was more than a little annoyed at the people cutting in to do this or that machine. They got off the equipment when I questioned if they are doing the circuit but what I really wanted to do is body slam them for being jackwagons. HA! I'm not joking..... read more

All in all a fairly nice gym, just can't open on time to save their life. Don't expect to be in at 5 AM on the dot. or 5:20 for that matter

Well I can say I joined in January and it's only February , and I lost my card , no problem the friendly staff made a new one for me. I have been billed and it all adds up and a Free tee shirt to boot. The gym is clean and at times pretty busy , parking is a bit tight with the recent snow and cold . The cardio machines are nice and never had to wait to get on them. They have a bunch of tvs to distract you from the work. The free wt's are ok and there is a 30 minute workout circuit . Big locker room and showers. read more

Planet Fitness - Wet. - Gyms Near Me - York, Pennsylvania

So i moved to this area in June and have been going to this gym ever since. But one day i decided to make this my home gym and put my card on file. When the girl who was doing this set this up she gave me a new card, and set everything up for me (or so i thought!) so i tried relinking my card to the app and it kept saying there was an issue. So i go up to the desk next time I was in and the girl with the pink hair "tried" to help me. I asked her to help and she was rude (i guess i interrupted her snack or something because she ignored me for 5 minutes while she ate) and told me she did t know what that meant and she or anyone couldn't help" i could give you a new card i guess" only to find out like a week or two later that my membership was CANCELED. the girl who helped me at first CANCELED my member ship and no one told me for weeks. The Etters gym helped me and made sure i kept my $19 a month payment I've had for years. On another visit my boyfriend and i walked in and scanned our cards (this was after i found out about my membership getting screwed up) and the manager was there and rudely told him he couldn't come to the gym unless i was with him cause he had healthways membership. And he said he'll join this location as well and the manager got snippy and said we don't accept it at all. So not only is the staff RUDE but they're also SUPER UNHELPFUL. We've been coming there for 4 months 5 or 6 days a week...and NOONE saw or let him or us know about that policy. I would give 0/5 if i could! We will be avoiding this gym from now on. read more

I started a membership last summer, but I knew I was only going to be there for a few months. I was told that I could transfer to a Planet Fitness near me, and when I asked about doing that when the time came, I was told it would be a $58 fee because I would have to cancel my membership and then sign up at the new place? Didn't make sense. Anyways, I called multiple times and wrote multiple letters to cancel my membership, as I now lived over 6 hours away. They called me and said I could not cancel my membership, and I had to pay for the 12 months. I wasted so much money, being a college student on a membership that I did not have access to. I recently got charged $39.99 to "renew" my membership, so I called saying I absolutely did not want this membership and I don't even live in the state. The worker told me that it was 100% their fault and someone must not have filed to cancel my membership. He also said that they saw my letters on my file, but still can't give me a refund? I'm out way more than $100 when I would have never gotten a membership if the girl wouldn't have told me I could transfer whenever I wanted for FREE. I was told I would be expecting a call from the manager to speak about the issue, but no surprise there, that did not happen. read more

$10 a month. Open 24 hrs a day except to 9 Friday and than 7-7 Sat Sun. Lots of cardio , lots. Plenty of TV's Plenty of various pieces of equipment and a good amount of free weights. It isn't LA Fitness and most people are making some attempt to get in shape , they just have a ways to go yet.. Meaning you aren't surrounded by Hulk Hogans. For the money and the convenience , it is well worth it. Cancel anytime if you would rather sit in the couch and eat chips and drink Coke. read more

Planet Fitness is a great starter gym, which is what it was for me. For only $10 a month, you can figure out if you like going to the gym, if it's something you'll want to continue, and what you'll like and not like in a gym. There's a decent variety of equipment for the price. Cardio equipment includes treadmills, elliptical and stepper machines, stationary bikes, and a 30 minute circuit training area, but that's it. Strength training equipment includes free weights, a limited selection of barbells, three cable machines, three Smith machines and nautilus equipment. For most people, especially beginners, this is all you'll need. Once you start going regularly and looking for more variety in your routine, PF's limitations become apparent. PF is a high volume gym, so they value quantity over quality. During peak hours (3pm to 8pm, Monday through Thursday), it's not uncommon for every single treadmill to be in use, so you'll have to wait for one to open up, but fortunately that's never long. Steppers and stationary bikes can get filled up too. In order to limit how much time you spend on cardio equipment, all equipment is programmed to automatically stop your workout after an hour of use. While I understand this fits into PF's high volume business model, it's a real limitation once you build endurance and want to work out longer. Trying to use all the equipment you'll need for your strength training routine also gets difficult because of the high volume. Be prepared to wait for the most popular machines. Oddly, PF has only one of the most popular weight lifting machines, but two of the less popular machines. Staff do little to monitor whether people are bogarting the weight equipment, which happens all the time. Watching a group of 3 or 4 guys stand around a machine and do nothing but BS for an hour without lifting so much as a pound gets pretty frustrating when you just want to get your workout done and get home. It's also frustrating waiting for someone to get done doing 10 sets on the one piece of equipment available for that exercise. A little more policing by the staff to encourage people to use the equipment and move on would help. In that same vein, PF does little about "lunks", even though that's supposedly their thing. That being said, I'm sure there are 'roid heads at every gym on the planet, so it's something you have to learn to tune out. Even though it's a relatively new gym, the treadmills all show serious signs of wear and tear, and many are simply worn out and should be replaced while others have clearly been refurbished. The worst ones feel like you're running on concrete because they no longer have any "give". There always are at least a couple treadmills out of order, and at least a couple other pieces of equipment out of order, and it seems to take PF months to fix them, if they ever get fixed at all. In general, there are a lot of things that never get fixed. One of the most troubling is a leaky HVAC system. Expect buckets to be strategically placed around the gym throughout the entire spring, summer and fall because the HVAC system never gets fixed. Legionnaires Disease, anyone? The absolutely most frustrating thing about PF is that their wifi service and/or equipment is simply not up to handling the large number of people trying to use it. I constantly get "internet connection is unstable" messages on my smartphone while trying to listen to music. I have no problem connecting to any other wifi system, and as soon as I switch over to 4G at PF, the problem immediately stops. If you're like me and must have energizing tunes for your workout, be prepared to spend a little more on your data plan if you want to listen to music or read while working out. I think this is pretty poor of PF, especially since so many people now have smartphones and use them for listening to music or reading all the time. Based on how full the gym is, there's no way they're hurting for money, so come on PF, don't be so cheap about your wifi! Overall, PF was a great gym to get started, but I've outgrown it. If you're serious about getting fit and have joined gyms before, pass on PF. If you don't know how many times you'll go or how long you'll stick with it, PF is right for you. read more

Facility is okay, but they don't correct errors in their billing. We spoke with the manager, we spoke with staff and the billing continued to be wrong. There is no one to communicate with to correct anything. Guess they know more about gyms then they do about money! read more

I seriously feel like I'm being harassed every time I come in here. There is always some new policy or something they haven't done yet or yet another thing to sign in order to come in. It's become ridiculous. I visit this gym from my home gym in west York. And they make me not want to come here anymore. There are hardly any paper towels on the tanning salon or in the bathroom. The staff is annoyed at best. And they aren't helpful at all. I loath coming here after work. But it's closer then my home gym. Makes me just not want to go at all. read more