After making calling the sales department at Planet Honda I experienced the most aggressive response from them of any of the multiple dealerships I have contacted in the past few weeks. It is not unusual for the sales people and their managers at car dealerships to be a little assertive, but I should have listened to my instincts about the excessive amount of phone calls, emails, and texts messages I received in less than twenty four hour period from Planet Honda. I first spoke with Rickey who hounded me until after close the next evening, which was just within hours of a national holiday. Ray, a sales manager called me repeatedly, and sent me several emails as well. I was literally bombarded with over 20 text messages, emails, and phone calls. Unfortunately, I decided to visit the dealership any way. Rickey was not in that day, so instructed me to speak with Roland. Roland showed me a few vehicles on line and asked me within minutes of sitting down with him if I wanted to purchase one of them today. I thought this was comical as he was far more concerned about making a sale than for his customer to shop for an ideal situation for them. I reminded him that I had neither yet seen, nor test driven any cars. He took me for a test drive and asked me again if I wanted to make a purchase. I again reminded him that I could not make that decision and that I had expressed that I wanted to at least see one more option. I was not able to drive the second car due to snow in the parking lot, so :Roland and I just got in to look at it. He asked me if I wanted to buy the car. I still was not sure, but told him that I preferred that one than the first one. He mumbled something about not wasting time if I didn't think I wanted it. We went back inside and he asked me at his desk to make up my mind. I told him it was a large purchase and that I needed to think about it for a few minutes. Roland responded in a cocky manner and said directly, "You can tell me no and you can tell me yes, but don't tell me you want to think about it." I honestly wanted to tell him right there, just tell him where he could shove it and walk out, I kept my cool and insisted I needed five measly minutes. I went ahead with the deal, waited on the finance department, signed my contract and after four hours exited the building with Roland expecting to get into my car and finally go home. It was not the vehicle I had chosen. I acknowledged to Roland that there was a mistake in communication. I thought we were going with the last car that I had seen, the one I said I liked better than the first one that I test drove. Roland was not apologetic. Instead of handling the mistake and having me go back inside to work on the contract for the other car he pretty much argued with me, tried to defend himself and made me feel stupid. After all the hounding from the sales department at Planet Honda it turns out that there is no training implemented for confirming the correct vehicle during the purchase process. I was so tired that it had not occurred to me that at no point did my sales representative say, "so we are going ahead the such and such model. Mike, the sales manager never said, "We are moving forward on the financing for the such and such vehicle," or while in finance, "this is the vehicle you are purchasing for such and such payments for such and such term," etc. Every time I have purchased a car this process has been in place. I was pretty put off at this point and was no longer interested in doing business with them. It was late on a holiday eve and I was ready to go home. Even while I had been at Planet Honda Rickey was still sending me messages asking if I was going down there. If he was so concerned to hear whether or not they had gotten me he should have bugged his own team about it. After I left Planet Honda without a new car, Rickey continued to message me. I resorted to sending him a stern response briefing what happened and warned him in capitals to cease all contact with me immediately. Rickey did not. He instead called me repeatedly until I finally answered by asking him if he wanted me to call the police. He did not take this seriously until I yelled at him telling him I would report him for harassment then he hung up. To say the least, I was completely livid, I called Mike, the sales manager and gave him a few once overs. The sales team at Planet Honda were not just incompetent, they acted like a pack of rabid wolves just to waste my time and leave me disappointed, so I freely gave them a piece of my mind. Ultimately, I am actually quite happy about the fact that the sales manager at Planet Honda also facilitated the screwing up of my sale. I realized there was a better vehicle for me and got a great deal at Emich Volkswagen, who's staff were just absolutely terrific! read more

Okay, so on 12/31/13 I made my first car purchase. I purchased a 2014 Honda Accord Sport. I came into the dealership alone, and was immediately greeted by my sales man Ali Shamsid-Deen. Need I remind you that this was New Years Eve, one of the busiest days of the year to buy a car. Id also like to point out that I am only 20 years old, and sometimes sales people wont even waste their time with me. Honestly, I came into the dealership knowing what I wanted and exactly what I was willing to pay. This made the negotiation process move Very Fast. The manager I negotiated with, Chigbo Mbaekwe didn't waste my time. We reached a price in maybe 5 minutes. A GREAT price. I then decided to push my luck and ask for all season mats, which I did get with pretty minimal effort. Plus they give you 2 free oil changes and a tire rotation. Plus if you lose your key in the first year they will give you another, Free. Now came time to choose a color. I had two in mind white, and silver. For any picky buyers out there this is your dealership, because if you do not like the way the car you want is parked, facing the sun, whatever. This dealer has 10 more of that exact same car and color! After much hesitation I chose the silver, which I am very happy with. Ali stood with me patiently and remained Neutral during that big decision. Well, he did push the silver a little... Anyway, you will get a Real and Honest opinion here. At this point the car was picked, and I was approved for Financing! There was no funny business with the credit scores, like at some dealers. Now I had to leave and come back with somebody, so that I could drive the car home. Ali did not ask me for anything. No deposit, just my word. He had the car detailed and the paperwork taken care of while I left and came back. I got back immediately met with the Finance guy, everything was Kosher. Found my sales man he gave me a checklist of things I wanted to learn about in the car, huge list. Helped me set up Blue tooth, preset the radio, ext. And that was the end... Until a few weeks into having the car I was washing it and being the very meticulous person that I am I was wiping down the lower bumper, when I noticed a ding, so small you wouldn't be able to tell without looking for it. But I found it! And I was upset. This was already a couple weeks into owning the car. So I decided to call the dealership and speak to a manager directly. I spoke with two managers Wang, and Frankie. They told me, "Look bring the car in, if we can fix it, we will." So I brought the car in and explained everything to management. Well, It didnt seem very promising, at first. They seemed skeptical about fixing the car, and at this point things did not seem promising. I was prepared to live with the Ding. But Ali, my sales man did not give up. He fought for me, and in the end Chigbo Mbaekwe, and Eddie Amori, the managers took care of everything. This review is not about Planet Honda fixing a ding, its about them standing by their name. They were not willing to lose a customer over something so small. They did not have to fix the damage for me, they could have looked the other way and said well its too late. But they did the right thing, and I will remember that. After my experience I would refer anyone to them. Friends and family without question. This dealer not only met a competitors price for me, but beat it. And aside from the ding, my car is perfect. Got it with 2 miles. If you need a Honda go see Ali, he will treat you like his only customer. He gave me his personal cell phone number and I text him almost weekly with car questions! read more

I am writing this review to compliment Planet Honda once again! I usually don't write reviews when I refer a customer to a business but this time I am making the exception and taking the time to compliment Planet Honda once again. Setting that aside, I would like to focus the attention to MR. EDDIE AMORIN. His card states he is a Sales Director but I state he is THE BOSS! I recommended my sister and my brother-in-law to Planet Honda after their numerous purchases at other Honda Dealerships in New Jersey which they were very satisfied with. I convinced them, however, to travel a little further from where they live and lease their new vehicle at Planet Honda where I am so happy and totally satisfied with. They were not disappointed and very happy to make the drive to visit Eddie and all the employees at Planet Honda. Eddie made the deal very worth it. I cannot express my utmost gratitude to Eddie Amorin for taking care of my family in such a delightful way. He went way above the call of duty to make them happy. They also brought several of their children with them that day and there was a very nice playroom for them to keep themselves occupied while they went through the procedure of leasing their Honda Odyssey. He also treated them to lunch at the Cafe that they have there which was very nice and generous of him. He treated my family as if it was his family. I cannot convey in words how that made me feel. Furthermore, Planet Honda did not have the color my sister had her heart set on in stock so they located exactly what she wanted promptly and had it ready for her. Eddie is a stand up professional with extreme integrity, a kindhearted MAN OF HIS WORD equipped with charm and eloquence. He never lets me down or anyone I recommend to him. His bubbly, uplifting disposition and personality makes you leave with such a good feeling that you look forward to coming back to Planet Honda. He is a beautiful man inside and out. Everyone I've sent to him still calls me up very happy and satisfied with the whole experience of their vehicle purchases. The entire staff of Planet Honda is exceptional and has apparently been trained properly in accommodating anyone from the minute they enter the parking lot throughout the whole entire dealership. I want to compliment Jason in the Finance Department. He made my sister's experience very simple and not complicated in the least. He was very courteous, informative, and fast. So anyone that is looking to purchase or lease a Honda, I HIGHLY RECOMMEND Planet Honda and be sure to see Eddie Amorin. I would like to thank Eddie Amorin for all he has done for me and my family. Gratefully, your loyal and #1 customer, Amabile Ricciardone. read more

This review is specifically regarding my experience with Frankie at Planet Honda. On April 6, my sister and I had an appointment with Frankie because she was interested in returning her lease and purchasing a new 2026 Honda HR-V. From the moment we sat down, the experience felt uncomfortable. Frankie began asking the usual questions about credit and desired payments, but when we explained that we were interested in financing a specific HR-V Sport stock number and simply wanted the full out-the-door price, things became frustrating. Frankie initially suggested that, because of my sister's credit, she would likely be looking at interest rates above 9%. I explained that we were not concerned about financing through Planet Honda because we already had an approval at 7%, but if they could match or beat it, we would consider financing with them. Shortly after, he came back saying she was approved at 5.49%. At that point, we were open to financing through Planet Honda. However, despite repeatedly asking for a written proposal showing the full breakdown of fees and how they arrived at the final price, Frankie never provided one. He quoted us an out-the-door price of $38,500, which we felt was far too high. When we told him we were looking to be around $32,000 out the door, he laughed and said that was not realistic. He also stated that my sister's current vehicle was in rough condition and that she was approximately $3,000 in negative equity. We told him $38,500 was too much and that $32,000 out the door was our final offer. Frankie laughed again and said that if we found the deal for less than $38,500, he would buy us lunch. I shook his hand and told him we had a deal. We left Planet Honda and went directly to VIP Honda in North Plainfield. To make a long story short, we ended up closing a deal on the Honda HR-V Sport we wanted for $33,300 out the door, which was significantly less than what Frankie insisted was unrealistic. I called Frankie the next day to update him and let him know that we had made the purchase and that he had lost the bet. As of now, he has not returned my call or text message. Overall, my issue is the lack of transparency. We were never given the numbers in writing, we felt pressured by the way the financing and negative equity were presented, and the entire interaction did not feel honest or professional. Based on this experience, I would not recommend working with Frankie at Planet Honda. On the other hand, I highly recommend VIP Honda in North Plainfield, especially salesperson Sam Abbey. Sam was honest, transparent, reasonable during negotiations, understood what we needed, gave us everything in writing, and helped us close the deal in less than an hour. read more

I have been to a variety of car dealerships across the nation....Ford, Honda, VW, Mazda, etc...this was far and away my best experience. Initially, I was helped by someone who didn't seem to ultimately care about what I was looking for and tried to push a car on me. I didn't want to give up and walk out the door based on that first impression so I wandered into the Certified Used Car building of the dealership and found the perfect salesman to fit my personality; the first impression I was looking for! Alfonso was my front lines guy. He was patient, asked a lot of questions, provided me with a lot of options and information and ultimately was a 'yes' man. It was obvious he was truly focused on customer service and wanted to get to know the person while trying to make a sale. We looked at a number of cars at different price points until we found the right one. Initally, he was a long ways off from my stated price point (which was not surprising...that is how buying a car goes). He consulted his boss, Cisco, probably 10 times to try and get me to where I needed to me. Since I wanted to trade in my used car, we also were negotiating its value. Cisco later introduced himself to my fiance and I and we found him to be just as helpful, focused on customer service and friendly. My day job I work as a Buyer, so the negotiating is not something I dread; I actually enjoy it. There has to be a good mix of fun and laughter vs drawing the hard line and that is what both sides did yesterday. They came down A LOT on their price and with a little bit of give by me, we landed on a more than fair price for my trade-in and the new car. Additionally, I received many 'add-ons' for free. I felt like I was getting a great deal for my Honda Pilot. After we settled on the price and signed the paperwork for the sale of the car, I worked with Levie, the Business Manager to sign my financing paperwork. He proved to be just as great with customers making us feel like we were buying an experience and personal relationships rather than just a car. I walked out of there feeling like I have car advocates for life, knowing I can return and my car, as well as me, will be taken care of. Trust is hard to come by in any sort of sales...but car salesman have a particularly bad reputation for being hustlers. I didn't feel that way at all yesterday and would recommend this dealership to anyone who is looking for a new or used car. read more

I bought a used car from some lowlife used car lot a year ago. It was a 2004 Dodge Intrepid with 70,000 miles for $3,000. I thought not bad and I didn't have the best credit so this will do for a bit. Biggest mistake ever. The car was a constant headache from the get go. The dealer that sold me the car was nothing but a con artist. Their "mechanics" (I use that title VERY loosely) seemed to have learned about cars from working on lawnmowers. I bought that death machine from Rahway Import Auto Dealers in NJ. Within a year (and hundreds of dollars wasted to fix it) the engine blew out while I was driving on the highway. Had to sell it for scraps at a junkyard. I was weary about buying a new car because again, I don't have great credit. Quick side note: I have bad credit due to student loans and being unemployed while attending college. I now have a great job that I have worked at for a year and a half and am slowly fixing my credit. Anyway, I was talked into buying a new car by having a co signer. I went with my uncle to Planet Honda. I chose Planet Honda because of their silly commercials and I wanted an import car this time. When we first walked in, I felt a little bit intimidated and was worried that I would either walk away empty handed or get conned again. We were approached by Ron Rajnai, one of the sales guys, and immediately felt at ease by his cool laid back no nonsense demeanor. He had a devil may care attitude about him, but in a good way. We could tell that he wanted to help us as best as he could but was authentic enough to understand if we weren't comfortable with the deals he was offering and was NOT PUSHY at all. To no one's surprise my credit was indeed bad but my uncle's was good enough to be able to co sign for me. One of the owners (Honda boy from the commercials) ok'd the deal despite having the odds stacked against me. These guys were all great and you could just tell that they were genuine and obviously wanted to make a sale but didn't want to screw you over. I drove out with a 2014 Honda Civic EX and couldn't be happier. With my awesome job I'll be able to make my payments and fix my credit all while driving with the piece of mind of having a super safe car by Honda. If ever I come across friends or family that need a new or used (Honda Certified) car, I will most definitely point them towards Planet Honda and I'll make sure to have them ask for Ron Rajnai. read more

After reading all the horrible reviews posted on Yelp, I must admit I'm not surprised at people's reactions. The bad: it's a car dealership and they're here to make money. They're here to rip ppl off, and they're here to take advantage of ppl. I went to Toyota, and Koeppel Mazda and each time I paid more than I should have. Especially Koeppel. I got screwed real time. But, I must admit, besides their stupid music in the showroom, and their aggressiveness at selling, Planet Honda wasn't that bad. The good: I was in touch with Alex from internet sales for a few days before I went to the dealership in person. There, it was a bit messy with the construction going on and the army of sales ppl trying to find a new customer, but I steered away from this bullshit. I asked for Alex, then got introduced to this salesman Jason (very nice) and his trainee (Chris also very nice). I was in to buy a new car. I ended up leasing one. Why would a dealership try to save me money when they had me at the sale? Jason T. from financing helped me tremendously when he showed me the numbers, and explained to me how much I could save. There was no small talk, no belittling, and it was clear from the first minute I was there that I wasn't willing to get fucked. I knew I had been fucked by my last dealership, that sold me a car that was worth less than its true value, that brought me a negative equity, that put me in such a horrible financing situation I would have paid the bank $35000 for a used Audi and my car was worth $10000. So this dealership not only took my worthless piece of shit car back, but they gave me a new one, a beautiful 2014 CRV I'm in love with, and they helped me save money. I don't give a fuck who had a bad experience there, it's very possible all the other sales ppl were assholes, and I got the nice one, but I don't believe in luck. I believe in brains. If you're not comfortable buying or leasing a car at this dealership, then don't go. No need to rant a million years about it. Like I said, no dealership is perfect. This one was actually not that awful. read more

I purchased my new 2015 Honda Civic at Planet Honda, and could not have been happier with the process and purchase. From the minute I set foot onto the lot, everyone greeted me courteously and made sure I was being taken care of, but no one was pushy and I never felt pressured into anything. The facility is clean, new, and bright, and offers a great selection of coffee and snacks to enjoy while waiting (although I did not have to wait at all!) I've owned or leased a Honda for most of my driving lifetime, so I already knew the quality of the cars themselves and had an idea of exactly what I was looking to purchase, and the representatives at Planet Honda made sure I was able to get it. Steve, the sales rep that I dealt with, was very knowledgeable regarding all aspects of the process to both turn in my lease and purchase and finance my new Civic. It was relatively quick and painless on my end; all of the needed information was provided to me, my questions were answered thoroughly, and I got an excellent deal on my new vehicle. The new Civic is great- all of the models come with new technology features that are included standard, and all of the features were demonstrated to me onsite, including pairing my phone with the bluetooth system. I even left my EZ-pass in the leased vehicle I was returning by accident, and Planet Honda called me up ASAP to let me know that I left it behind, promptly making arrangements to have it returned to me (I live out of state). They also handled all of the necessary items to ensure that registering my car out of state was a breeze. I walked out of Planet Honda feeling very confident in my purchase and extremely satisfied with the way I was taken care of- I only wish I lived close enough to take advantage of the service center to keep my new vehicle in top condition. If you are looking for a great vehicle and even better customer service, I highly recommend Planet Honda; ask for Steve or Pat, they will take care of you! read more

I walked into Planet Honda on Rte 22 W and was directed to a wonderful, Kindhearted, compassionate, very perceptive,super effective,transparent, highly honest man Antonio Matos and his Manager Kerolos "Kero" Rofail, of course Kero tripled these characteristics which is what makes him the manager, I went into Honda without knowing anyone, and I met these sales people that gave me an awesome experience in buying my car Honda CV-R 2009, I went home and one week later I went back with my daughter and through the same sales rep.we bought her car 2012 Honda Civic.I am telling you this story because the second purchase happened because of the red carpet service that Antonio and Kero his Manager gave us. I want anybody reading this review to work into Planet Honda not like I did, for I count myself lucky to be directed by God to these two young men, when you walk into Planet Honda Rte.22 W, you already have people to ask for, to represent you Antonio Matos & "Kero" his Manager and I guarantee you that you will come out with nothing less than an outstanding representation.They listened to my needs and even assessed my capability and worked efficiently to find me the car that brightened my heart. They are very efficient, very considerate, very honest,very pleasant, joking through out the process,Antonio's gentle smile and "Kero"shinny beaming laughter from cheek to cheek makes every concern you will have fly away. they care about their customer, they put your case as their own personal case, I remember Antonio stating to me that he will never sell a car he will not sell to his mother. These are the people that I am talking about and these are the type of individuals that you want to represent you. Bravo Antonio and Kero of Planet-Honda." You both Rock" all I have for two of you is to release the blessings from above on you. 20yrs, High School Math Teacher, Dr. AO read more

As Planet Honda's website stated, the buying experience WAS fast, friendly, fair and fun. Because I was very disappointed in Bridgewater Autosport's deceptive methods of sale, my girlfriend referred me to Tim Jr. at Planet Honda. Tim Jr. made purchasing my new 2014 Accord EX_L w Navi an absolute satisfying experience. I knew what I wanted. We probably firmed up the deal within 15 minutes. The purchase price was very fair according to my comparisons and using the AAA guaranteed price. Out of the hundreds of cars onsite, my specific choice was located as coming into inventory, not yet arrived from the Ohio site. Unfortunately the wicked winter weather pushed my delivery back and Tim knew how it affected my schedule. Tim accommodated the delivery of my new car to my schedule and was verrrrry informative spending time running through the technology of the car. Having sold my "ultimate driving machine" BMW 325xi to replace with a Honda was a big step for me. Yet I am so very glad to look forward to many years of use and mileage with my new Honda Accord. Thank you Tim Jr., for your over and above kind customer service... down to earth friendliness without the pushy sales pitch; and for teaching me to use the technology of my new car. Besides feeling safe, I know using the sound system from Sirius radio to Pandora, etc; are just a few ways to make driving my new car an enjoyable FUN experience. I met Hector, my service adviser who was also very friendly and gracious in meeting my time element in getting a windshield wiper and detail color of the pinstripe changed out. I will recommend Planet Honda any day! Thank you, Tim Jr. Kudos to you... and if you follow in your Dad's footsteps, I don't think you'll need the Planetman "uniform"! read more

There are many Honda dealers throughout NJ and I did a lot of research before I chose a dealer . I knew all along that I was going to buy another new Honda , I just wanted to go where I would receive the best deal for my money . And like most people around the tri-state area would attest to , Planet Honda was that dealership. Let me add that I live in south Jersey and passed several Honda dealers on route to Union. Everyone in that showroom was friendly , attentive to the customer's needs and very knowledgeable and helpful . It's lot of stress purchasing a new vehicle and there are a lot of steps involved , that team just made it seem effortless and made me feel at home, they even brought me out several coffees. Even after the car was purchased and my registration and plates arrived , I went back to pick them up right before they closed and I met another pristine employee who was a 20+ year veteran at Planet Honda ! I wrote down his name because I wanted to get on yelp and say something positive about an asset like he was to their business. Jay Morris was not only helpful to me, but he went the extra mile for me . As they were just about to close , I was going to put on my new plates and I realized I forgot my screwdriver ! I ran back up to the door and asked Jay if I could borrow one for just a minute , he and another employee on his way out the door to go home , both insisted on putting them on for me . And the young gentleman that put them on for Me was great as well , and I'm sorry I didn't get his name - but Kudos to him as well . I really recommend this dealership to anyone interested in purchasing a car . Just a bunch of helpful professionals ! That's all I can say . read more

If you value your time then "Stay away from this place". They have the worst customer service i've ever experienced in my life. So we bought a new Honda CRV 6 months back from this place. I think the only time they cared about us was while they were selling the car. As soon as we paid, we started experiencing their lack of interest. First, the guy who was supposed to brief us on the features of the car barely had any information himself. He then said that he would make arrangements for someone to brief us the next day, which never happened. After that they didn't have the all season mats available, so we placed an order. It took them more than one week to get the mats and we never got a follow up call. After 3 calls, i finally managed to get the mats. Our number plate also came after 10 days of the temporary registration having expired. That too after multiple reminders. When we bought the car, they promised to have our old car delivered home, which again came after 3 reminders and over one week of wait. After all this, today i'm sitting at this place to get the first service, again disappointed and honestly disgusted. I had an appointment at 5, after waiting for over an hour, these people have the audacity to tell me that an appointment only means a confirmation that the work will be done sometime today. They haven't even started work on my car and the response is that they have only 2 people. When I said that the wait was too long, the guy tells me that we've had people wait for over 3 hours. I cant believe these people take pride in bad customer service. Would never ever return to this place. I wish i could give them negative stars. read more

If you value your time then "Stay away from this place". They have the worst customer service i've ever experienced in my life. So we bought a new Honda CRV 6 months back from this place. I think the only time they cared about us was while they were selling the car. As soon as we paid, we started experiencing their lack of interest. First, the guy who was supposed to brief us on the features of the car barely had any information himself. He then said that he would make arrangements for someone to brief us the next day, which never happened. After that they didn't have the all season mats available, so we placed an order. It took them more than one week to get the mats and we never got a follow up call. After 3 calls, i finally managed to get the mats. Our number plate also came after 10 days of the temporary registration having expired. That too after multiple reminders. When we bought the car, they promised to have our old car delivered home, which again came after 3 reminders and over one week of wait. After all this, today i'm sitting at this place to get the first service, again disappointed and honestly disgusted. I had an appointment at 5, after waiting for over an hour, these people have the audacity to tell me that an appointment only means a confirmation that the work will be done sometime today. They haven't even started work on my car and the response is that they have only 2 people. When I said that the wait was too long, the guy tells me that we've had people wait for over 3 hours. I cant believe these people take pride in bad customer service. Would never ever return to this place. I wish i could give them negative stars. read more

Even though I read all the reviews and I my husband thought I was insane.. I went to Planet Honda. My thinking was if this dealership sales that many cars and only a handful wrote about the bad experience, what about the other hundreds ? Well my name is Sara Manotas and I am a very happy planet Honda customer. Let's be fair, buying a car is scary... I do have a couple of stories about my car buying experience for the past 6 years... But Planet Honda add a good storie. I arrived ans I was greeted by a very nice gentleman name Eddie, he introduced himself as the general sales manager. Waoo the General Sales Manager greeting at the door.. That is refreshing ! He took us to a sales associate name Steve March. We explained to Steve what we wanted, a 2016 CRV. We wanted to buy, but we went over different options and we went for leasing with option to buy.. Steve was patiente and went over everything.. Every dollar accountable for... At financing Franklyn Bonilla went over every single piece of paper and is so confusing but Franklyn was fantastic.. After a couple of hours, we were driving our new 2016 Honda CR-V.. Thank you Planet Honda, Eddie, Steve and Franklin for a great experience. If other people take the time to write bad experience, I am taking g my time to write about my fantastic experience at Planet Honda. I encourage to visit Planet Honda and ask foe Eddie and Steve.. I promise you will not be disappointed! read more

We were pleasantly surprised at how helpful and expeditious the experience turned out to be in buying a new Honda Accord XLE with Navigation Screen. Although we knew pretty much what we wanted to buy and went prepared with information from Consumer Reports and Kelly Blue Book, we were open to considering other brands, wanted specific information on the new safety features available on cars, and of course, wanted a good price. We started our search at a dealership for a different brand of car, so that we could compare style and price, but we soon left there because the salesperson was neither knowledgeable, nor especially interested in answering our questions. The experience at Planet Honda was the complete opposite. Our sales person, Carlos Crispin, was friendly, knowledgeable, patiently answered our questions, and showed us a car that turned out to be exactly what we wanted on the first try and at a good price. This is the third time we purchased a car from Planet Honda, but this was the easiest of the three experiences. We went out today to begin the car search process, expecting that we would need to make several different trips and visit lots of different dealers, but it turns out we got what we wanted, at the price that we expected, in one visit and were able to drive away with our car after only a few hours. read more