Absolutely love and cherish this venue and the people who make it awesome! Joe and Li have the…read morebiggest hearts and their staff is awesome We have had the pleasure of celebrating on more than one occasion here with them and we will continue to do so. Wonderful experience and we can't thank you enough for the memories!! Shannon Zayonce

Incredible experience from start to finish, with the most amazing views!…read moreWe had hosted a cocktail social event and I couldn't be more impressed with the service. The staff was incredibly accommodating and attentive, ensuring that everything went smoothly from the planning to the evening of. The food and beverages were delicious and the atmosphere was perfect! I highly recommend the Perch Sky Lounge for any event or dining experience.

This was our wedding reception venue and we absolutely loved it, the space is beautiful with the…read moreexposed brick and wooden beams. The space is naturally really nice so you can do whatever you want with decor, or don't do anything at all. They have preferred vendors you can work with or you can bring in your own. They didn't have any minimums and their rental rate was very reasonable compared to other places I looked at. Everyone complimented the venue and we were really happy with our choice. They were also really easy to deal with and accommodating of any questions we had, they helped make everything run really smoothly. Also it's a historic venue which is really cool!

We recently dined here for the Sunday brunch buffet. Excellent! We have been to The Vintage Room…read morein the past for brunch many times and were sad to see the quality slowly decline to the point where we quit going. But, not having been a couple years now, we decided to give it a try and we were very pleased we did. It's just wrong, I'm sure, but the first place I headed directly to was the desserts and was pleased to see the cutest little pastries ever. They had these little bite size tarts and little mini long-johns that were so small yet they managed to some how stuff them with a Bavarian whipped cream. There were little diamond shaped bites of a layered chocolate cake that was so delicious! I could describe more but I'll move on to the main course. But I do want to mention that little small bites of good pastries is definitely the way to go. I never eat a whole piece of cheesecake or any dessert, for that matter, anymore. Everything on the buffet was very flavorful and what I noticed was that everything had it's own taste. I've been to buffets and it seemed as though everything had similar ingredients. Not so here. They had the best cabbage rolls I've had in a long time, as well as surprisingly good perogies. My husband totally enjoyed his spinach and mushroom omelet prepared at the omelet station. There was also a very tasty chicken dish and it didn't taste like the chicken had been precooked. The staff - very nice and professional. We look forward to returning again soon.

To be totally fair, we had never heard of the Royal Anne prior to having the need to spend a couple…read moreof nights in downtown Kelowna. The lovely K's usual haunts had not a room available, enter a hidden gem in the downtown of Kelowna. Please don't tell anyone but your closest friends. The area is filled with restaurants, pubs, coffee houses and is a couple minutes walk to the lakefront. The hotel itself has a colourful history and great B&W photo's throughout the hotels public spaces to fill you in. They did a wonderful job of allowing us to kinda check in early and then called us when our room was ready. The rooms were nicely appointed in our double Queen with a good amount of room. The bathroom is a little snug, given the door brushes the front of the toilet. The bathroom is a one person at a time deal unless you're fine with close proximity bathroom habits. The bed was comfy, which is always a big thing for us. The breakfast covers all the bases, and although not memorable, offers a good variety to satisfy most seekers of the most important meal of the day. Location, comfort, nostalgia, parking, walk ability and you have us interested. Add great staff and you have a gem overlooked. Don't tell anyone though please.

I highly recommend this place for a stay in downtown Kelowna. It is centrally located for many…read moreactivities: easy to get to West Kelowna with a car to head south for wineries, two minutes from the waterfront and one of the most beautiful walks, and so many delicious restaurants right out front on Bernard. As for the hotel itself, it was clean, our room was spacious, and we never waited for an elevator. Regarding staff, I forgot clothes in a drawer in the room. Sierra was more than accomodating by holding the lost items in their lost&found and doing the extra work to parcel them up and send them to me. That should tell you all you need to know about the good people running the hotel.

If you are planning a wedding for not more than ninety people, then look no further! My son was…read morerecently married at Guisachan House and, as a family, we could not have been happier with the genuine caring we received from Georg. From the moment the happy couple walked through the door and met Georg to their actual wedding day almost one year later, we all felt special. In addition, the value for money was extraordinary. At a time when couples are being subjected to excruciating prices, Guisachan is the standout exception. It is truly a one stop shop too. Not just a gorgeous venue for both the ceremony and reception, but flowers, cake, scrumptious four course sit down dinner, very reasonable prices for wine and high balls personally served, music (just give him your playlist), ice sculpture of your choice and magnificent table settings; Georg takes care of everything! And then there's the brides room - so pretty. Thank you, Georg! From the McKoen/Pozney families.

Such a beautiful, comprehensive wedding venue, from the getting ready room, ceremony, and reception…read morelocations, to the flowers, wedding cake, ice sculpture (yes, that's right!), and incredible food! As a wedding photographer, the whole heritage property is stunning, and really no need to go elsewhere, even for photos. Georg and his staff are very helpful and kind; all around, such a wonderful place to be!

I enjoyed it and was pleasantly surprised that there was daily housekeeping. Breakfast was lovely…read moretoo. Husband did not enjoy being in the bed next to the air conditioner. Kids most enjoyed the epic waterslide but the pool was not the cleanest and freezing. Hot tub didn't seem super clean either and was REALLY hot. Convenient enough location for all the things we wanted to do in Kelowna.

I just love everything about this hotel. Atmosphere, staff, rooms, waterslide, pet friendly,…read moreamenities, location to shops and golf course, Breakfast!! I accidentally booked 2 family suites instead of 2 rooms and the staff helped me with the refund through Expedia. I am forever grateful! Akshat, front supervisor, checked on me daily to ensure I was happy with service. I will choose this location for my future trips as my kid is going to college there.

Hyatt Place is rated a 3* but more like a 3 1/2 *. We stayed there using points that my husband…read morehad accumulated on his loyalty card. We were upgraded to a lovely room on the 6th floor. The room was spotlessly clean and had a nice seating area with a couch. Housekeeping did a good job cleaning the room during our stay. The staff at Hyatt are truly exceptional. Every time we were in the lobby we were cheerfully greeted and asked how we were. We had happy hour the first day we were there and the gentleman that served us was delightful. I didn't get his name but he is semi-retired. He used to work at the Eldorado Resort. When I mentioned that my white wine wasn't cold enough he put the glass of wine in the freezer to chill for me. All information is provided by QR code. I prefer to have written documents that I can access. It was difficult trying to access information with the QR code. There is a charge for parking and breakfast but the staff were kind enough to remove these charges when we mentioned that we had a problem with the air conditioning in our room and could not get a comfortable temperature. They thanked us for bringing it to their attention and said that they would look at a promptly. My husband used the hot tub and really enjoyed it. The hotel is well located just off the highway. Traffic noise is not a problem and there is easy access to shops and restaurants. We would absolutely stay at Hyatt Place again. They treated us very well and it is a lovely place to stay with amazing staff.

An amazing Hyatt Place property! We stayed for only one night but were pleasantly surprised with…read morethe experience. The staff was very friendly and helpful, to include a follow-up call to our room once we were settled. We had a pickup so they allowed us to park in the oversized parking up front which was nice as well. The room was comfy, clean, and we got a good night sleep. Breakfast was very good and included as well. We did not get a chance to try the pool or fitness center here.