This is a great friendly Mom & Pop place. Tom and Paula have sold and worked on my bikes for over…read morea decade. I bought my first "real" bike has been rebuilt by them and still fun to ride.

I agree great local bike shop. They have good prices and service. Many times they have beat the St…read moreLouis shops prices on top end parts.

Bought a bike here. This is a small shop run by an older guy. He isn't the fastest guy in the…read moreworld but he has a genuine interest in his trade. He sold a bike to a dad and his kid before me. He took the time to go through sizing the bike and explaining all the functions to the kid. He adjusted the seat, bars, brakes, etc. Lifetime adjustments too. It seems he tries to find new bikes at a cost people in the Festus area are going to be attuned to. He carries GT, Schwinn, Raleigh, and several other brands as well. If your are shopping for a bike, at least shop local and check this guy out before heading to Walmart to buy. You might be surprised what you find here. I found a new 2O13 model with all the same equipment for 200 cheaper than Arnold or South County bikes. I thought this was a great deal.

I think this place is great. Best prices around and he really knows his stuff. Mineral area cyclery…read more24 E main st. Festus, Mo. Stop in look around talk to the owner it's definitely worth it if you are looking to buy a new bike or accessories.

My son and I decided to rent e‑bikes for the day, and we are SO glad we chose Revolution Cycles in…read moreWashington, MO. From the moment we walked in, the experience was fantastic. A young man (I wish I remembered his name!) helped us right away. He explained the rental terms clearly, was incredibly friendly, and made sure we had the right size helmets. He also walked us through the bikes in detail, which was super helpful since we were new to e‑bikes. We weren't familiar with the area and weren't quite sure how to get to the riverfront. The owner, Joe, stepped in and personally guided us in the right direction. That level of customer service is rare and so appreciated. Everyone in the shop was welcoming, helpful, and genuinely kind. And let me just say... they have some AWESOME sunglasses. I may or may not have walked out with four pairs (lol). Highly recommend this store -- great people, great service, and a great experience all around.

We had the absolute best experience with this business. We rented e bikes and it was such a great…read moreday. The wonderful staff met us in Defiance at the Katy Trailhead. We rode to Augusta. We were able to stop along the way at some beautiful spots. They picked us up and shuttled us back to Defiance. They went above and beyond my expectations. I will definitely be renting from Joe again. Perfect experience.

The wife and I have been coming here since they were in the small spot by Gordon's Cheesesteaks…read more It's been awesome watching them grow. The new location is great, and I can't wait to come back when it's warmer and they've got those big garage doors open. The pizza is top notch -- the Buffalo chicken is hands down the best buffalo chicken pizza I've ever had. The ranch is homemade and unreal. The staff and service are always amazing. When my son was just two years old, they even put together a little balance bike for him to ride around. That kind of stuff sticks with you.

First time there yesterday! Very nice & clean. Staff was pleasant & polite. Pizza was very good…read morealthough I wish it had more cheese on it. We'll be back!

Cordially helpful and diligent They came in early and on…read morebudget Great place great peeps

Wow! We went shopping for bikes at a bunch of places in the STL area and this place had the best…read morecustomer service by far! Beyond helpful and patient with us as we figured out the best bikes for each of us! Even helped us set up the bike rack on our truck. Definitely recommend!

Awesome and trustworthy service, knowledgeable sales team, and a great selection of bike options…read more(kids, mountain, electric, gravel, hybrid, road, ...etc.).

We were looking for e bikes and was in the area so we stopped in. They were attentive and didn't…read morerush us, even they knew we weren't into buying.

I wanted to get a kick stand put on my husband's bike as well as get the seat lowered as a birthday…read morepresent. The bike factory took care of me and got it all done quickly while I waited. I purchased some lights for his bike also. They were helpful and friendly and I REALLY appreciated him helping me get the bike back into the car because I really struggled getting it in there! If we need anything in the future, we will definitely come back to The Bike Factory!

Came here for the first time last week and dropped off our bikes for a tune-up, tire rotation and…read moresome professional TLC. We picked them up a couple days ago. We have ridden for two days now. Excellent, work Alec. We are absolutely satisfied with the work done, and look forward to an ongoing mutually beneficial relationship. This business is just the right size, professional enough, with the required equipment/technology/skill to handle modern bikes, but small enough to call you by name and care about what they are doing for you. I have been riding for years, and owned a few different bicycles. Each year the bikes have gotten a bit better, and the needs for a competent professional to help me take care of them has grown as well. Very comfortable with trusting this business with our needs. I had taken the bikes apart to ship them on our move from MD, and put them back together. They were okay, but just a bit wonky. Alec returned them to like new condition, everything is smooth. He even fixed my wife's chain rub problem that we have dealt with since we bought it, and three different shops back in Maryland.

We cannot say enough positive things about the staff at the Cyclery. Every single time I enter the…read morestore, I am greeted with a warm hello, and the staff is always willing and eager to help answer any questions or provide any support needed. It is refreshing to enter a store that could be very intimidating to welcoming smiles and approachable staff willing to help. While having some service work done on my road bike, we stumbled upon an incredible deal on a used road bike for our son. All three staff members in the store took so much time to make sure our son was comfortable on the bike, everything was adjusted to his comfort level, and he knew how to actually shift the gears and get on and off the bike. It is hard to find places with such consistent stellar customer service. We have been visiting this shop for four years, and have never had a negative interaction! Thank you for always being so welcoming and kind! This is a great shop for old and new riders alike. It's a great place to find just what you need, with a great service department, and staff who can answer all of your questions.

Paid 500 for a bike yesterday, fully paid receipt in hand, ready to walk out the door. Wont fit…read morein the car, so i ask the shiloh store to hold it for a day and they agree to do so. I come back in next day and they won't let me take the bike without another $20 for the kickstand that was attached already attached the bike that i had a receipt for marked paid in full. The kid has bike with a kickstand. You've lost a family of bike riders.

Despite living 2.5hrs away from The Cyclery & Fitness center, I will happily make the drive to see…read moreDave and the crew here. Yes, there are bike shops closer to where I live, but the service and support we get from this shop is worth the trip! You are greeted and treated with warmth and such amazing knowledge. Being a novice cyclist, I have a lot to learn and Dave is unmatched at his ability to share his knowledge and experience. The other folks that work here are excellent too!!! I tell everyone, if you're looking for a bike, need yours repaired/serviced, need accessories, or just some advice,,, this is hands down the place to go.

We purchased a brand new bike less than one week ago. The seat started to unravel. We called and…read morewere told to just bring it down and they would work something out. We drove the 30 minutes to be treated extremely poorly by the "mechanic" and basically told it was our fault. He was so rude and condescending that we retrieved our seat and just walked out. Less than zero customer service.

Really knowledgeable and they set me up with the right bike for me. Everybody there seems to really…read morebe into cycling and we're very helpful.

These people have repaired the brakes on my Rollator twice…read more First the left side then the right side. Their Staff is Second to None and their Prices are Very Reasonable. I was Very Fortunate That they were able to Repair it the same day. They always seem to be busy; which is a Good Sign. I highly recommend them!!!