My experience overall was great until the very end. My hair…read moreturned into a bright red when I asked for a dark brown with red highlights, as well as being in the salon chair from 9:30am to 4pm.. I absolutely adored my stylist, but I did not get what I asked for. I left the salon in tears, and the tears continued. I had work the next morning and, as a teacher, I was mortified to walk in with hot red hair so I dyed over it. Upon asking for a refund, I talked to LEXI over the phone and I am absolutely disgusted by this vile person's attitude. She proceeded to ask me where I worked to try and justify her mistake, that I should not have tried to fix my hair for my job because the dress code was "my opinion", and refused me a refund. As a paying costumer I am absolutely horrified SHE ended up with my $200 dollars.

Lexi is a top notch colorist and stylist. My hair is difficult to color and she gets it right…read moreevery time. My mom (who is a very critical person) loves how my hair looks, the best she's ever seen. That's a huge compliment. Lexi also gives me a sexy blowout after my color. I always leave looking so beautiful. I've been reading some of the other reviews. I can honestly tell you that the negative ones before 2022 are not about the new owner, Lexi. That was the previous owner. Lexi goes above and beyond to keep her customers happy!

I had a very unprofessional experience at this location. The stylist appeared inexperienced…read morethroughout the service. The hair wash felt rushed and ineffective, more like product being rubbed in and quickly rinsed rather than a proper shampoo. The blowout itself was poorly executed. There was little to no tension with the round brush, and it did not seem like the stylist was comfortable handling the brush or blow dryer. When she finished, the top of my hair was still damp, the style lacked volume and bounce, and the part was uneven. The stylist also did not show me the finished style with a mirror, which is standard practice. I expressed my disappointment at the end of the service, but while I was still in the salon checking out, I overheard another stylist comment to the one who did my hair that she "thought it was pretty," openly discussing my dissatisfaction within earshot. That felt unprofessional and uncomfortable. Based on this experience, I would not return to this location or recommend it to others.

Pretty boutique in Germantown. It's in a shopping center so parking is absolutely no problem at…read moreall. When you walk in you're greeted like they've known you a long time. Friendly staff and conversation is easy. They have their services listed with prices so there's no confusion. You can get a wash, blow dry and style, a makeover and anything in between. I was a tad bit hesitant because I thought they didn't cater to my African American skin but that was no problem at all. I opted for an easy daytime look and I believe my stylist did a great job. I would definitely return with my daughter. This would make a great girls day out stop. Make sure to make reservations. They also have products for sale. I left with a pretty lip gloss.

Honestly the worst blow out I've ever gotten. Staff was SO rude. No hi how are you, just blank…read morestares. For fifty freaking dollars to get a blowout at the end of service is ridiculous and it was a TERRIBLE. For any salon to be OK with their client leaving with wet hair this is so behind. WORST BLOWOUT EVER. I have never paid this much for a service. Y'all suck

They have a nice boutique area with an assortment of different items to browse while you are…read morewaiting. They have an extensive selection of Aveda products. They also carry Goldwell and Bumble & Bumble. All of which I love. I have been coming here since they opened and have never been disappointed. The staff is always friendly and knowledgeable about their products. I can go in with a vague description of what I want and Ryan always gives me the cut and color that I wanted. I would highly recommend this salon.

I had to make a yelp account just to leave a review. this salon is a dream come true. I truly love…read moreMartha's Palace. They are professional and did a great job. I am natural and i loved the fact that i can get a blow out and have super straight hair and once washed it goes back to curly. I really wish people would not leave negative comments when the business does not deserve it. yes the shop is pretty busy on the weekends but they try to get you in and out and your hair WILL look amazing ! this is a amazing shop and the staff is sweet. you can't beat $25! they answered all my questions when i stopped by for the first time example Do they use heat protectant? Yes they do and you are more than welcome to bring your own please call and try them out you won't regret it.

Will not return. I scheduled an appt for 9. Went on at 8:50 the lady started on my head 3 walk ins…read more She stopped and washed and rolled up 3 people hair. I was there for 6 almost 7 hours. The first one and the last almost. It's ridiculous how that one lady is so rude and she constantly yanks and grab on your hair.

Brazilian blowout on me and my daughter. We've been going here for years and we both have naturally…read morecurly hair.

Omg,I love this place the service is phenomenon ,yes I would recommend it, I have long hair . I…read morehave been natural over five years. I was introduced to this place by my niece she also has long natural hair I get the press it lasts over 2 months.

While this doesn't look like a traditional spa, the services are excellent! My husband and I got a…read morecouples massage and it was wonderful. The masseuses allowed us to choose who we would be more comfortable with, and the room was set up with a calm ambience. I think their prices are reasonable as well. When you arrive, you will need to find street parking. They are very efficient about starting the services on time with little small talk, but trust me, the massages are great. We will definitely be back for individual massages!

My daughter and I enjoyed a wonderful couples massage. Everyone was very professional and nice. Our…read moremassages were very relaxing and felt great!