Bob W. - Plano, Texas The doctors (Cardiologists) here at…read moreBaylor in Plano, Texas are excellent....all 5 Star in my book. I do have a problem with the 7 story Parking Garage. The lighting in this 7 Story Parking Garage is very poor...so I reported it to the Baylor Police Force as well as to The City of Plano's Inspection Department. The City of Plano told me that the Hospital Garage Lighting is in violation of the City's "Lighting Codes"...and they have 30 days to ensure ALL lights are functioning. It's dangerous to walk through that garage & even drive through it. 4 months ago, I tripped over a concrete curb stop that IMO shouldn't have been there...luckily caught myself with both hands (as I have a Pacemaker & an Aortic Aneurysm I need to protect). Now, 4 months later both of my hands and my arms are still a bit sore. At age 76, falls can be very life threatening. I also informed OSHA that IMO, this 7 Story Parking Garage is not safe.... due to the poor lighting situation and the inappropriate placed "curb stops" in this garage. There must be thousands of patients who use this 7 Story Parking Garage every week....it MUST be safe for ALL patients an visitors! Also, IMO, both ER's are very understaffed and overwhelmed...3 to 5 hours to get in and out. Otherwise, I feel this Baylor Scott & White Hospital really is a 5 Star Hospital....I do highly recommend it to everyone! NOTE: I am in Plano, Texas...NOT San Francisco, California.

Let me start by saying that I have used doctors in this system for over 30 years. (I miss Dr…read more Hoss.) The doctors, nurses and medical staff working for Baylor are always great. However, BSW is now adding an extra $300 "Hospital Facility Fee" to every doctor visit, even when it is not in a hospital building, setting, or procedure. My last doctor visit to an internist, not at the hospital, was $300 to see the doctor, $150 for blood tests done in the office, and a $300 Hospital Fee. $750 for a single office visit. I have to find new providers for everything, because that's just obscene and they should be ashamed. Baylor is "nonprofit" in the same way the Epstein Class are "taxpayers". (Their CEO made 10 million dollars last year, and nobody on the board was paid less than a million. Jesus would be so proud.)

I love this practice. I saw a comment about how waiting in the car is awful. I love it! Who…read morewants to sit in a room with a bunch of possibly sick people! Waiting in the car for a text and going directly to your room is the best idea ever!! As far as communication goes, the messaging system through the portal is incredible. The response time is always acceptable if not faster than accepted. I hate calling, waiting on hold, waiting for a call back and so on. Give me a portal every time! As far as my doctor goes, Dr Gothard couldn't be better and when he isn't available in person it's easy to get a tele-visit or a visit with his PA. Zero complaints about this practice!

this Place impossible to get a appointment With a primary…read moredoctor so I was sent to see nurse practitioner name Mary at the west Plano location I told her that I'm feeling light headed and dizzy and suggested to get and mri she declined ! I call my neurologist they worked me in right away And immediately sent me to the ER Where they Took MRI and scan To find a minor stroke Stay away from this catalyst Doctor group It's on big mafia but When it comes to yearly physical They will schedule you in right away Cause that's how they make money.

Dr. Perijoc is the absolute best, to the point that we didn't hesitate to stay with her practice…read morewhen she went to a concierge practice. If you are wanting someone who sees you within 5 minutes of walking in the door, spends 5 minutes with you and writes you a prescription, you may not be a good fit for this practice. Dr. Perijoc spends time with you, asks a lot of questions and runs tests to determine what going on with you. She writes prescriptions when needed, but she also addresses prevention and suggests supplements to keep you from needing prescriptions. Her knowledge is extensive and she works hard to ensure that you are not put into a box as many providers are forced to do when they have to see so many patients per day to be able to actually make a living. But if you are looking for a quality provider, she is the best we have ever seen. She is careful with your health and works to not over or under treat any condition. I am glad we finally slowed down enough to put our health and that of our kids first. We all see her and all are healthier for it!

The doctor does not do what they say in ordering bloodwork. For me they ordered more than what I…read moreexpected and asked for a specific price on and then sent me an huge bill. Have not been back.

I have been seeing my Nurse Practitioner Laura Billingsley for several years now and I love her…read more She listens to me and always does her best to help me resolve whatever issue I may be having. The staff here is always so friendly and helpful. I really love this place! If you're looking for a medical group or a new Dr, you should definitely give them a chance. Their other location off of Spring Valley is where I see my OB-GYN Dr. Vu who is also amazing. The staff there are also just beyond friendly. I'm so glad I have them all caring for me.

I was driver for my friend I waited her in lobby the…read morereception was rude obnoxious After colonoscopy she had bruises and blood on her arm and hand it looked painful The reception were screaming at her And my friend Nina didn't say nothing Then I head that blamed her for having Her own prep I can't believe they can make up this and they said she were throwing the cup which she didn't anything like that I was there witnessing I don't recommend to go there

My dad was transported to MCP on June 19th after a fall in the nursing home. The staff here were…read morewonderful. Kaitlyn my dad's ICU nurse was phenomenal. Anna my father's second nurse was also wonderful. The doctors, nurses, therapists and everyone I spoke to were super friendly and helpful. When I had to leave my dad I felt that he was in safe hands and would be well taken care of. My problem didn't arise until I tried to get my dad's caseworker Natali to help me send my dad to another facility because I was worried about my father's safety at the facility he came from. She absolutely would NOT help me get my father to a facility that I felt he was going to be safer at. She informed me it did not matter that I was his POA and his only point of contact. I had transportation lined up and the facility was waiting to take my father but Natali thought she knew better than I did what my father needed. I even sent her the Texas law number stating a concerned family member can remove a loved one from an usafe facility but she refused to acknowledge anything I was saying. So, while I say if your loved one ends up in ICU know they'll be in safe hands. But if you end up with Natali as a caseworker and you're tyring to protect a loved one, I would suggest having an attorney on hand and every legal document you can find because she simply will NOT help you protect your loved ones.

Go Any Where But Here. They USED to be so good that's why I…read morechose them last month and today when told to go to the ER by my doctor. Never again. On both visits I have been in the er unit over 12 hours without getting a room. This time it has been multiple hours since anyone has even come in to talk to me or update me on anything. It is now well past breakfast time and no offer of anything to eat has even been offered. I am shaking and diabetic but apparently they could care less. I had some crackers in my bag but they haven't helped much at all. I have a huge headache and nobody is telling others to at least keep the music on their phones down. This is just ridiculous. They are just shuffling us some chair to chair. Want to feel like no staff member or Doctor gives a crap then go ahead and go to Medical City Plano. I will go out of my way to tell others to Never go to Medical City Plano if they are looking for even half decent care. 13 Hrs in here, Super shaky and need food.

If there were negative stars, I could leave a more accurate description of my awful ER visit at…read moreMedical City - Plano. I had been diagnosed on Saturday morning with an elevated white count while out of town. I noticed a blister on Friday late afternoon grown to four times overnight and had opened up to revel an open wound approx. 3'' wide and 4'' long. I wanted to travel back closer to my own zip code before seeking treatment, as the urgent care suggested that I admit myself to the local hospital. The Medical City - Plano ER said that since I was "afebrile" (didn't have a temperature) I should go home and call my dermatologist on Monday...which was still 2-days away! Told my partner, "We're going to shop this situation, until a hospital takes me." I was immediately seen and admitted to Texas Health Presbyterian Hospital - Plano. I was placed on heavy intravenous antibiotics for 5-days, in addition to having daily wound care. I was very grateful for the doctor who treated me, along with the nursing staff. I recuperated for another week at home, continuing the wound care before returning to daily activities. I followed-up with Medical City - Plano concerning the lack of care I received. After back-and-forth communication, they stated my situation that I presented was a "rash" and that they stood by the doctor's recommendation to see a dermatologist. I did follow-up with my dermatologist; he said that he didn't understand the recommendation, since I obviously didn't have a rash, but a raging skin infection.

The doctors and staff are good. The quality of the food service was poor. All the entrees were so…read moredry and over cooked. I was so disappointed in the looks of the facilities and the size of the space in the ICU.

From Crystal at the front desk to the Anissa in triage to Dr. Evelyn Imah, everyone was so nice and…read morequick. I had a bladder infection so I wasn't in a good mood either!

A very sad excuse for medical care. Despite the signage out front, this isn't a Baylor Scott &…read moreWhite facility. They are a partner with BS&W, so they don't communicate or cooperate with other BS&W facilities. The are BS&W in name only. My advice is to seek care elsewhere -anywhere.

They do a bait & switch when it comes to payment. On the phone & in person I was told 180 for a…read morepap, annual & lab work. When I said I could not return for the lab and pap results but asked to call me instead they increased my visit 50 for the 3. I paid $100 for a pap smear and NP Porter only asked me if I do my breast exams, she never checked me. She seemed extremely rushed. After the pap was done, the assistant said she told her I don't need lab work said I want lab work. I asked what about the annual, then she brought up another 50 again she I thought it would be 180. I left without an annual visit.

I'm a previous long-term patient of Primary Care Clinic of North Texas (Plano). I exclusively…read moreutilized Femina Pereria, NP and I have nothing but nice things to say about her. I was in my 50s during the years I was under her care and I have a lot of experience with the healthcare system as my husband has had cancer (kidney), septicemia, and a few other serious disease which i educated myself about to understand what to expect. Although he was not a patient of Femina Pereria, we both had years of experience (27) with our family doctor who was highly respected by his peers as well as other specialists including neurosurgeons. Femina Pereria is a the top of my list of professionals; you can't tell the difference between her, a NP, from any of the Drs. And specialists I've trusted over 40+ years. Trust her. I highly recommend her. Diane Long

my last visit with her was very unpleasant and she withheld my lab reports and refused to "review…read morethem" for almost three weeks when I was feeling so weak and tired. The next doctor that I went to listened to all my concerns and immediately referred me to a hematologist and got me feeling better. Dr.Meda sat on my ferritin level of 6! Yes, 6! for a long time- telling me "all my results are fine, iron is just a bit low-take supplements " casually. She pushed medicines and is NOT kind always. She shouldn't be practicing medicine if she's so spiteful!

Dr. Meda and her office staff are so helpful in treatment and especially in helping to make needed…read morereferrals to specialists when needed. Thank you Dr Meda and Lynette for all you do !!!.

Omni Medical did my covid test while I stayed in the car. The nurses were very nice, professional,…read moreand fast. I called after potentially being exposed, and they were able to set me up with next day appointment. Extraordinary care here!

So Dr Yan Li is the owner of this Omni medical clinic. There's a separate Yelp Review for dr Yan…read moreLi. First off, setting appointment is horrible. The person's English was not that great. then we communicated using text messages. I said want to see for my hair loss through text message. But they scheduled me for physical check up. I said no, I stated in the text I want to go due to my hair loss. The person obviously could not read my text messages. Then, they tried to charge me $240. I said my copay for PCP is $15. My insurance card actually said DO NOT Collect payment at appointment time. After looking at her computer, looking again, she finally let me not pay and said billing would send me an invoice. saw the nurse, she took one look at me and said we don't treat hair loss or menopause symptoms. She can refer me to dermatology or OB. that's it. 1 minute of her time. Who saw a doctor or nurse for 1 min? she gave me a piece of paper with derms names and phone numbers on it, presumably so they can collect referral fee from the derms. Then when I was inside treatment /consult room waiting for the nurse to come, the receptionist came to me and said "I was able to see, yes you are supposed to pay $15", she brought the payment machine with her. I paid. Whoa, I've never been to a doctor practice who would even chase me to the treatment room to ensure I pay. If they don't treat hair loss, why bother making me come to their office. The receptionist in the beginning, could just say we don't treat hair loss or menopause symptoms....don;t have to schedule an appointment with me. I wasted money and time coming here