TOWN CENTER CAR WASH Part of their washer system that sprays…read morea bluish sudsy looking stuff onto the top of the vehicle was "broken" as it only reached about 1/4 of the driver's side of my vehicle and failed to cover entire thing. They did give me a refund on the "Platinum" job, which they discounted down to "regular wash" job plus a free hotdog. Vacuuming was so-so...poorly done. Finishing details were not done well, some streaking on windows which I had to hit with a little Windex & paper towel when I got home. The cup holder and console area and rest of the dash...poorly cleaned; I spent quit some time cleaning it myself after I left. I will admit my car was pretty dirty, but still I expected a better final result; even though poor result, I felt sorry for the guy who worked on my vehicle, so tipped him $7. The "Platinum Clean" is supposed to be a "mini-detailing"...but it really was more like a "regular job". Tire treatment didn't give much of a shine. They were nice...no problem with how I was treated. Think I'll try an individual detailer next time.

I guess having rude, entitled customers isn't on them. BUT when you're condoning those rude and…read moreentitled customers and can visibly seeing them cut multiple cars off to get serviced first and be okay with it is where I draw the line. Then, when I ask you why she gets priority you snap at me saying it's an hour wait regardless. It was a simple question. You clearly don't have customer service skills, but what should I expect. That part is on me for having some kind of expectation lol. Rude.

I drove up to the car wash and Austin explained the different levels of washes clearly. He was very…read morepatient, respectful, friendly, and understanding to me. My car came out clean and I am very satisfied with the customer service. I will be coming back here again and recommend others to do the same.

STRONGEST VACUUMS AROUND!…read more Went here for the first time and had the best experience!! Not only was someone quick to help me when I couldn't get my code to scan, but the guy directing me to the drive through car wash was attentive enough to noticed I still had my back window slightly open and reminded me to "not forget to close my back window before going through :)" Once I reached the vacuum area, I was surprised by a free automatic rug cleaning machine (so cool, have never seen this before), as well as the STRONGEST self serve vacuums i've ever used! The other day I had noticed that my cloth ceilings accumulated a layer of dust (I like to drive with my windows down) and their vacuums cleaned it like a charm! The photo I took even shows the before/after clear line of delineation between my pre-vacuumed cielings and after. Sooo satisfying. I will absolutely be coming again and i'm mad at myself that I didn't find this place sooner!

I just hired Alex for a second time to wash and detail our cars and will be doing so in the future!…read moreWith kids, detailing is a must and he does a very thorough job. Overall, he did a phenomenal job detailing and washing and waxing my cars at a fair price. Would recommend him to anyone looking for a wash/wax/or detail service.

I promised the Mrs. a detail when we got back from our Utah trip and then that turned into a few…read moremore trips plus big bear so that Kia ended up being really really dirty. We were looking for a new detailer that we could use in the end of the future and gave Alex a try and he had excellent services. He really did pay attention to all the details and took his time. We did the full interior plus exterior with clay and wax. It turned out phenomenal. Super happy we will be calling Alex in the future for all of our washes and details. Thank you so much, Alex.

Didn't even show up to the scheduled appointment. Texted the day before to confirm, no response.read more

Evan and Chris were awesome. I did my due diligence by comparing prices for other car detailing…read moreplaces on Yelp. Aside from being competitively priced, Evan's customer service and excellent communication separated him from the rest. Used their services for my wife's car (Gold Package detailing service) and it took about 2.5 hours. Super easy, convenient, and easy to use. Just make sure to schedule an appointment in advance since it's courteous and it's not a given that a mobile wash/detail place can be at your home in the next hour or two. Will definitely use again. Thanks guys for all your help!

Izaiah did an exterior and interior clean on my Mazda CX-5. 10/10 job. I will absolutely be using…read more30 Min or Less in the future!

All around, great service!…read more Total = $70 ($49.99 base price for small/medium suv interior + exterior cleaning + $20 for extra vacuum & interior cleaning per request) Pricing is fairly decent for the level of service provided. Overall the cleaning of my car both interior and exterior was very well done. Appreciated: The back dash-beneath my rear windshield was actually dusted. (Most "full service" car washes get lazy and fail to dust this area leaving it dusty/dirty). Needs Improvement: The interior of my car was a little dusty/was not vacuumed still (specifically, the sides of the driver and passenger seats in between the center console and the seat were left unvacuumed). Izaiah was incredibly helpful with my questions regarding pricing, services and specifics. He was also very accommodating by providing the services I needed in a very timely manner despite me contacting him last minute. Will definitely be returning as a customer

This is the best place ever for any automotive needs. If…read moreyou drive a Mercedes and find it too expensive at the Mercedes mechanics, Sean is the guy for you. He knows everything about Mercedes and I trust him 100% with anything my car needs of repairs. He's reasonably priced and I never have to wait long for any job. This is also the place I go to for smog checks. I live in Irvine and I still prefer this place over any other places!!! The drive is well worth it

Kindness does not exist here. My car battery died after getting gas at the adjoining fuel station…read moreat 8:30. I ask the mechanic if he could give me a jump--I had the cables. He told me all of his mechanic stuff was locked away and then drove off in his car. Would never come here--can't even do a nice deed for someone in need

This is a nice affordable car wash down Lake Forest Road. Especially on hot days it's fun to wash…read morethis one the car yourself because they have the self car wash. This is a fun family event as well. At least for us, it was when the kids were younger, especially! Additionally, this car wash is the only one that I could think of that's local, that provides the opportunity to wash one's own car. My kids and I have always enjoyed watching the multicolored soap and car wax being sprayed on our car during the washing cycle. See video clip of my kid's expressions. If you like. The only reason it didn't get five stars is because, there were about five spots that needed a little bit more effort than a very strong spray of water. It's always nice getting the better package to spray the undercarriage of the car as well. Afterwards for $1.50 - I vacuumed the inside of our car. Vacuum suction also could've been a bit stronger. I do recommend and appreciate this place! I could see the manager outside sweeping and keeping the place clean. I believe his name is Mark.

Great car wash!!! We got the Premium Wash with everything! Very affordable!!! Thank you.read more

I tried these guys twice. Punctual, professional, polite. And each time my car looked fantastic.read more

Always great service. Jorge did a fantastic job and restored my headlights to almost original…read morecondition.

Great car wash in the heart of Laguna Niguel. Easy drive-through car wash, self service, vacuums…read morewith high pressure air hoses, and fair prices. Friendly staff upon arrival. The only thing I would recommend is having microfiber cloths to dry your vehicle in each of the drying bays, but other than that solid wash all around.

This was a great experience. The young man at the drive-through pay booth explained how everything…read moreworks in a pleasant manner, the car wash was fast and thorough, and the vacuum area was well-equipped, so I was able to quickly finish the job. My car looked great. "Self-service" very easily done!

Very mediocre. They always put a $200 hold on my credit card (why???) and the pumps are always out…read moreof receipt paper. I don't think I've ever been able to get a receipt without going inside, which is really annoying when I've paid for a car wash. It's honestly the fact that I have to walk inside and wait in line for my car wash receipt that I hate this gas station as much as I do. It's like they don't value your time at all. I don't know why I keep going back. Probably because I'm always passing it on the way home.

I was almost out of fuel, this gas station was the closest. I stopped and noticed each card I…read moretried was rejected. I went inside, no one was at the register. A man (after this interaction- I cannot call him a man!) was incredibly rude and told me (exact words) "get the fuck out" "leave Bitch" I asked him why he was being so rude! He said "fuck you, do you want me to call the cops on you!" I politely asked him to help me understand 1. Why I was being treated this way, and 2. How can I get gas please? He again said "fuck you, you are not getting gas, leave" I finally cussed back, why are you being such a jerk and an asshole to customers?! Why are you telling me to fuck off - fuck you you dick!" All the while, another employee had watched for a minute and I asked does he always act like this? What the fuck?? I will be calling corporate- not that it will get me anywhere- looks like others have tried that and appears there have been no Changes. How does Shell allow this? I have a picture of his car/license plate. I ultimately left and got fuel elsewhere- I will never return there! Nothing works including the lazy inconsiderate and blatantly rude staff!