No doubt about it, this is a business, but once you have your physical and first donation,…read moreeverything is easy. The physical/donation takes about two hours Once you were an established donor, when you make your appointment arrive on time go to the computer bank on the right, and fill out the questionnaires. You will be directed to wait for a nurse to clarify the questions you didn't get answered correctly or go stand in the station and possibly wait in line to be seen by an intake person who measures your vitals and has a couple screening questions. The numbers they find, parentheses blood pressure, wait, iron level in the blood, etc. Determine the amount of plasma for your donation. Take some music and headphones or book or something. The phlebotomist are professional and don't hurt you.

If you are disabled especially hearing impaired do NOT visit!! Corporate policy is a nightmare!! I…read morewaited for over an hour for an Internet interpreter to no avail!! Staff was kind corporate policy sux!! Just because I'm deaf does NOT mean my day is yours to exploit!! There are other companies that are way more friendly and ada compliant to the deaf!! And they were majorly understaffed!!

Clean, efficient and kind. This blood donation center checks all the boxes you'd want form such a…read moreplace. I'm needle phobic but donate blood because I know what a gift it can be in a moment of crisis. These folks always handle me with care and love - quelling my nerves, making me laugh, feeding me snacks and being grateful for me being there (even if it is not my favorite!).

Came here a few weeks ago after scheduling a blood donation. I arrived before my donation time,…read morethankfully, as I had to wait 30 minutes just to be seen. There were only two people onsite, which led to some delays, esp when one of them took their break. Not their fault, but they should probably schedule three people here. They did provide snacks and drinks after giving blood, like most donation centers. But due to the overworked staff, they didn't properly seal off the hole from the needle. I kept having to put new bandages on it for 2-3 days later.

Phlebotomist Charlene gave me false information by stating that I would be ineligible to donate…read morewith a hematocrit of 38; however, I was already having my plasma collected and it was a successful plasma donation. The phlebotomist Charline was also generally very rude and complained openly about other donors.

I've been here an hour after donating waiting on my pay for $125... I don't know what to say or…read morethink right now

My wife and I are both pretty easy "sticks" and regular blood donors. This is our first time to…read moredonate it life south, and for some reason, we were not easy. I can't tell you if it was the technician or the way we were feeling that day or watt. The facility was reasonably clean, but not spotless and the donor area looked extremely cluttered.

I gave blood on the bus today, and the ladies could not have been nicer. I got a t-shirt, and they…read morehave beverages and snacks available. I had made an appointment, but only one other person was in line since we arrived at opening, so I don't imagine it would have been a long wait. The bus was clean, I had no issues being stuck, and I got my vital signs out of it. I believe some of my lab levels will be available to me, too, since that is a service LifeSouth offers to its donors.

I've had one bad experience in the year I've been donating there. That was in January 2024. They…read moreare always friendly, facility is always clean and they pay well for returning donors. Highly recommend! C. Leath

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate life-impacting plasma today.

I visited this location Saturday morning to donate Platelets for the first time ever. The facility…read moreis very comfortable and clean, which is obviously a plus. I've been here before, but only to donate blood. Donating platelets is a much longer process, and they certainly made sure it was a easy and comfortable as possible. The beds to donate have tv screens and headsets to keep you entertained, they bring you blankets and pillows and everything you need to be comfortable. I felt very pampered the entire time. I will definitely continue to come to this location whenever I want to donate.

Came here to give blood a few weeks ago. The staff was friendly, though one woman would not stop…read morecalling me by the wrong name, even after I corrected her several times. It did take them a few times to find the vein in my arm, which can be painful. But other than that, they were very efficient, and made sure to follow proper procedures. They also made sure to provide drinks afterwards, which is always nice.

Everyone that works here is so rude and never has a smile on their face. They do not make you feel…read morecomfortable at all. They are short and demanding when they speak to you and treat you with zero respect. The people that take your vitals are especially so rude and harsh. They do not treat you with care and are not gentle at all. I would find a different place to donate at if possible.

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate plasma today.

I have been donating for awhile and the changes are very upsetting. i have an express pass for a…read moreyear and now I am told I can't use it anymore. I worked hard to earn my points and not use my express pass after 3 months Of use. This needs to change to allow donors to use their passes we earned it. And today the center moved the beds so close together I am uncomfortable speaking my personal information out loud. This is a hipaa violation that others can note and hear my personal information. As well as delay donation because staff can not help donors next to each other at the small time because there is not enough space. I donate because of the benefits for others but the changes are not beneficial for donors. I am considering going elsewhere and tell others to do the same.