Always great care by Nurse Practitioners , Nurse and Dr McLain! Office staff nice and helpful also!…read moreVery pleased with the care I receive from Dr McLain and Associates!

Dr. McLain is exceptionally knowledgeable and compassionate. He stays up to date on medication…read moredevelopments. He has a heavy patient load, but he does not rush through your visit and explains why he is choosing a specific rx or test. I saw many rheums. before i found Dr. McLain. None seemed to hear me or care that I had symptoms of multiple autoimmune diseases that would be in their wheelhouse. They gave me short shrift, and I was getting more and more symptomatic. Dr. McLain listened, had labs run, and explained to me the implosion of my health. You couldn't find a smarter, more caring dr. anywhere.

Another easy and smooth appointment. Street parking and the parking lot in front of Whitaker Clinic…read morewere full when I circled around. Parking in the Kirklin Clinic lot was accessible. This is a busy garage that I am very used to (just drive to the 6th or 7th floor and you're almost always guaranteed to have a spot without struggle). Take the elevator to the 2nd floor, use the crosswalk in the garage that connects Kirklin and Whitaker Clinic, pre pay for your ticket once leaving at a kiosk or pay the attendant (prepay is typically faster to get out). I'm so thankful this clinic (for my floor) has a 30 minute grace period because a 30 minute commute took an hour and 15 minutes the day of my appointment. It pays to normally plan to arrive to my appointments 30 minutes early so I had 15 minutes of a grace period left. Staff is efficient, they got me in and out much faster than my initial appointment, all questions were answered, we agreed on how to move forward and I was sent on my way. Very satisfied with my choice to use this facility.

The facility is a top notch facility but the parking is horrific! I come here quite often for…read morefamily and friends, parking is always a nightmare! We ride through the parking garage looking for an available space when some drivers take up more than one space, it seems on purpose. We pay for this aggravation just to walk long distances to get to your clinic. Boom, you're blood pressure is elevated!. Fix the parking or don't charge the patients!

I have been a patient since I moved to bham and the medical staff have always been amazing to work…read morewith. I have had severe migraines for decades and they have helped me manage them for years. I highly recommend Emily Rizer and the nurse practitioners at this location.

Very professional and took his time answering my questions…read more Staff was friendly. I will definitely refer to my friends.

I am so thankful to be in the competent hands of Dr. Gandhi! He is so thorough with all aspects of…read moreyour care and explains matters in such an easy to understand manner. Dr Gandhi is very patient as to answering your questions. The facility is extremely clean and the staff top notch.

Been patient for almost 1 yr - Super professional staff. Dr is fantastic and concerned for the…read morepatients! 5 stars!

Great pace to go . Always on time . And the surgery was a breeze ! So happy I choice her to do mine…read more.

I have already written a glowing review of the Andrews Sports Medicine location at St Vincents…read morehospital. It talks about the extremely efficient and friendly operation that they have mastered. That could not be done without fantastic doctors like Dr McKeon. After whizzing through the check-in process, being called back, and vetted by Dr. McKeon's assistant, she came in almost immediately after with a quick exam and even quicker diagnosis. What I thought was surely to be carpal tunnel syndrome, turned out to be its elbow dwelling cousin cubital tunnel syndrome. Fortunately she is a doctor that would much rather prevent surgery and figure out a solution. She gave me some instructions on what to do and what not to do. I was told to come back to see her a month later. On my second visit, I experienced the same expedited process and had been experiencing much less tingling. She said that was a step in the right direction. She was extremely friendly, knowledgeable, and helpful. She even took the time to talk about twin parenthood (something we had in common). I highly recommend Dr. McKeon for any hand or wrist issues you may have.

I went to see Dr Tran today for a block on the left side of my back for the first time. I explained…read moreto him that I sat on my wallet wrong on my right buttocks and hurt it. Without me saying anything else he told me he would fix that too. I never had a doctor that cared so much about his patients. Much love to him and thanks. I hope he sees this post Greg Miller

Dr. Mallempati: 5 stars His staff: 1 star…read more We made an appointment to see Dr. Mallempati in the Pell City location, which by the way, is not easy to find. He's only at this location one day a week, I think, and they use another doctor's office/optometrist (?) facility. There's really nothing that tells you he's there and when you're standing in line to sign in, there's a sign for a dermatology office and another for St. Clair Eye. We had to ask, "Are we in the right place?" So they took us back to a room within a few minutes - less than 30 minutes in the waiting area - and then... more waiting. We ended up waiting almost 2 hours and then finally someone came in and they admitted they totally forgot we were there. Ok, fine. They owned up to it and apologized, it's ok - we can move on from that. Dr. Mallempati was great, very thorough, and great bedside manner. He schedules an MRI and wanted us to come back after for a follow up. MRI was done and we return one week later. This time we saw him in his main location and thankfully, wait time was much better. His nurse practitioner saw us first and she was very thorough, but she interrupted us when we tried to tell her something and we had to make her listen. We saw Dr. Mallempati again, and he was great. He wanted us to schedule a nerve block which would be performed at Surgical Institute of Alabama. We immediately scheduled the nerve block for Dec 23rd, 2025 to be done at Surgical Institute, BUT they (Surgical Institute) would call us the day prior to confirm the time. No food or drink the day of the nerve block (prior to). Also, a 3 week follow up post-nerve block would be scheduled with Mallempati. December 22nd comes and by 3:30 p.m., we still had not received confirmation. We call Surgical Institute and the lady who answered the phone said, "What's your name? Oh yes, we have you down for tomorrow and they WILL be confirming this, but we're just really backed up. But you will hear something." We go to bed at 9 pm, still no word. December 23rd comes and we've taken vacation from work and are sitting here, waiting to hear. At 7:30 a.m., I call Surgical Institute and the lady who answered said rather rudely that that she had no idea what we were talking about, no appointment was scheduled for us. We repeated the story about how someone at her office said we WERE on schedule, and she kept repeating, "You need to call Mallempati's office - no one from there has ever sent us anything to do with your information." I called Tracy, Dr. Mallempati's nurse, and left a voice mail to PLEASE call us ASAP. By 9:30 a.m., we gave up hope and decided to eat/drink since obviously the nerve block wasn't happening. It's April 19th, 2026 and Tracy nor anyone else at OrthoAlabama Spine has yet to call us back. We've been completely ghosted by this facility, as if we were never there. We've told everyone we know to avoid this place - which is sad, because Dr. Mallempati is great.