1. PlasmaCare

    1. PlasmaCare

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    Terre Haute, IN

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    Updated 3 months ago

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    2 years ago

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    4 years ago

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    6 years ago

    The wait times are getting longer and longer. Really great employees but corporate does not care.

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    5 years ago

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    5 years ago

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    6 years ago

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    Ask the Community - PlasmaCare

    Octapharma Plasma - Terre Haute

    Octapharma Plasma - Terre Haute

    2.8(6 reviews)
    1.3 mi

    Expertise Facility…read moreProfessionalism The wait in line for return donors is at times long and can take up to an hour to get through. While you're standing inline there is an employee that does nothing but stand at the front counter and does nothing except tapping on the counter watching the line. I arrived at 7:10 and didn't get through the check in line until 8:30....there were only 4 people ahead of me. There was only one employee checking everyone in which takes about 5 minutes. However new donors with a fast pass go ahead of the line. The management seems to careless about how long it takes to get through the line or out the door. They walk around without jumping in to help when needed. IT MAKES YOU FEEL UNAPPRECIATED AS A CUSTOMER! The ladies that are the heart and soul of the place are Excellent! They get you stuck and taken care of as quickly as they can. Brandi, Keesha, Dee and the rest are under appreciated from what I see! Bottom line is have plenty of time on your hands when you go to donate because most of the employees are not in a rush to get you through the system! I also researched for someone to contact about the time and to recommend a solution at corporate and there was no phone number or email!

    I've been donating for years. I came in today, everything began as normal. Then there was a high…read morepressure alarm I'd never seen. The attendant tried adjusting the needle, blood spattered on both of us but it began flowing again. Then a second time. This time she couldnt get it resolved. Second, senior attendant came over to adjust the needle and actually made it worse, so bad that I was in immediate pain. She simply taped it back in place, told the other attendant to switch arms and just left me there in pain. First attendant stuck second arm and things began moving again. Half way through I get a no flow alarm. The attendant tries to resolve, unsuccessfully. She asks for help from second, senior attendant to no avail. Eventually this evolves to another high pressure alarm. First again asks second for help. Second makes no effort to come over and instead tells her that's it, to stop and give me saline and I'm finished. First has issues with equipment and asked for direction. Second yells something from across the room. It doesn't work. Finally first crips my line, blood still in the line and without me receiving any saline, removes the needle and wraps me up. They tell me to drink a gallon of water the night before next time, as if this were entirely my fault. Second then proceeds to direct first to only give me half pay. My left arm is wrecked. It feels like second went in and through my vein. There was tremendous pain involved today that no one attempted to even apologize for. I had blood all over both arms. My right arm is now bandaged up as well. Either the equipment malfunctioned or there was operator error involved to where I didn't even receive saline back into my system. Then they imply basically that this entire thing is my fault. All this in addition to my time, and my compensation is now being docked by 50%. I don't think this is okay. Particularly when I've been coming on and off for over three years.

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    Octapharma Plasma - Terre Haute
    Octapharma Plasma - Terre Haute
    Octapharma Plasma - Terre Haute

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    PlasmaCare - blooddonation - Updated September 2026

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