Dr. Cole was amazing! I had a tummy tuck, breast lift and lypo in January and it turned out…read moreperfect. Dr Cole has a great bedside manner, a professional staff and was very realistic about what to expect. I followed her directions 100% and my healing process was not bad at all. I'm now 5 months out and feel great, I look amazing and I'm happy with my results. Thank you Dr Cole for everything

I look forward to my appointments with Dr Cole…read more I had a b/l mastectomy in july, it was a wonderful expierence. I was nervous because it is such a life changing choice, but Dr Cole made me feel so beautiful and confident again. She preformed my reconstruction with implants right away becuase I did not need expanders, so i was able to leave the same day with my new breasts. Dr Coles Bedside manner is outstanding and her staff is exceptional, I couldnt have chosen a better surgeon and I am so happy.

Dr. Ellerbe is the best! I have had several procedures done with him. His chair side manner is top…read morenotch. He's friendly, funny and makes you feel comfortable immediately. He is knowledgeable and does a great job. His staff and clinic are so friendly and welcoming. Go see him!

From the owner: Located in Anchorage, AK, Dr. Dwight M. Ellerbe is a triple board-certified physician at ACENT…read moreAlaska Center for Ear Nose and Throat. Dr. Ellerbe is board-certified in pediatrics, otolaryngology, and facial plastic and reconstructive surgery. To learn more about the procedures and conditions Dr. Ellerbe performs and treats, please visit him online today.

I cannot say enough good things about this clinic and the care I received. After years of going to…read moreanother ENT clinic that was later sold and renamed, I spent nearly two frustrating years being given the runaround with no real answers or solutions for my condition. That all changed the moment I met Valerie. Within just one hour of my first visit, she took the time to truly listen, thoroughly evaluate my situation, and accurately diagnose the severity of what I've been dealing with. For the first time, I felt heard and taken seriously. While my previous doctor told me there was nothing that could be done, Valerie immediately took action. She has already scheduled me for a tonsil removal in the next 30 days to address the recurring infections and strep throat I've suffered through--three times in the past 11 months. On top of that, she identified additional concerns, referred me to the appropriate specialists for my GERD, and put me on a clear path toward real healing. For years, I've lived with constant pain, discomfort, and vocal cord damage that has affected my ability to speak and function normally. In just one visit, Valerie and her team gave me hope, direction, and a plan. The level of care, professionalism, and compassion I experienced here is truly exceptional. I was taken care of from day one, and it's clear this team genuinely cares about their patients. If you're looking for real answers and providers who will actually take the time to help you--this is the place to go. Highly, highly recommend.

I'm not sure where to put the star rating. I'm torn between 3 and 4 stars, which is never an easy…read morechoice IMO. Today was disappointing... not so much about the level of care but based on when I called originally a few weeks ago to see if they treat a specific condition, I was told they do and have a few patients. Well, it turns out in less than 10 minutes, I'm told by the doctor that nothing can be done for me. That was extremely disappointing, it wasted money, a couple hours of my day to take time off work, drive into town and so on. It would be much better for the staff to know that something specific can't be treated rather than waste time for all parties, money and dash hope. As for everything else, check-in was prompt and I was taken back shortly after my scheduled appointment. The young man asking me questions didn't understand what I was being seen for and admittedly said he didn't know what to ask me. I didn't take offense, it's fairly rare. The doctor came in quickly, we spoke for a few minutes, mostly telling me things I already knew and unfortunately he told me there was nothing that could be done and I made my way to check out. I imagine their care is perfectly acceptable, as my previous ENT recommended I contact them, but as I said... it ended up being disappointing all around.

After waiting 6 days to finally SEE Dr Dashow (and 4 ER visits) Dr Dashow determined that NO…read moreSURGERY was needed and prescribed MOUTH EXERCISES 10x per day, 10 openings and closing for 10 days totaling 1000 times. His reckless lack of treatment resulted in emergency surgery 11 days later with permanent nerve damage and disfigurement. He won't even admit fault. Needless to say I do not recommend this surgeon.

Was undecided to even write this review but it's the right thing to do; Go anywhere else! At…read moreAAOCS, they treat you like you are more important to them for their cash flow instead of as a human. There was inconsistent, vague or no communication and they are quick to be rude. If you are confused as a result, it's on you! This refers to everyone at their front desk and Dashow, who disregarded our concerns about misinformation and lost his professional composure toward us in the waiting room. Not sure how the procedure itself went, he didn't bother showing up after to update on anything. Called the office and had to settle for copies of the medical notes instead of talking to someone about what was done and forget about aftercare or asking questions about what to expect during healing. Went to other medical professionals to get aftercare and frankly, was relieved not to go back to that office. Their office space or patient rooms are not private; you can hear conversations from treatment rooms and patients moaning from pain while you sit in the waiting area. One visit while I was waiting to be seen, a parent told the front desk they had to leave because it was hard for them to hear their kid in pain. When I set up my original appointment, they were in network with my health insurance. By the time I got to my first appointment, they were no longer in network but didn't bother to tell me until I checked in, then they were all about getting paid. I should have taken that as a sign of how they treat people and run their office; BADLY!

I was referred to this practice by my oral surgeon in Anchorage, AK. Nice staff at ACENT. I had a…read morenice consultation with Dr Schaffer and he answered all my questions and dealt with my concerns. We discussed a near future outpatient surgery. I enjoyed meeting Dr Schaffer. Lisa Palermo did an excellent job working within my travel schedule to book my surgery and post-op visits.

I made an appointment with an audiologist for a hearing test, as I am in my 60's and my wife said I…read moreneeded it. It took me several weeks to get the appointment. The audiologist was friendly and appeared competent. I had no issues with my tests or the hearing aids I bought. After they had my money, however, it has become impossible to get any follow up care or service. After a time, the battery on one of the hearing aids failed. I called for an appointment. They told me they were too busy to see me and to just drop off the hearing aid for her to look at. The hearing aids were still under warranty. I dropped off the hearing aid and they went silent. After a month, I called back, and they sounded like they never heard of me. After a considerable wait, they reluctantly admitted they had my aid ready. I tried to set an appointment to pick it up and make sure it was OK, but they told me it would be 4 months or longer to get an appointment. They said to just drop in and pick it up. I dropped in and picked the aid up. When I got it home, I found they had given me a replacement aid. The aid would not pair with my other one and would not connect to my phone app (a feature that was instrumental in my selection of that model aid). I called them back and told them about the problem. They told me to drop off the aid again. I refused and said I wanted to verify the aid worked correctly when they were done with it. They gave me an appointment 4 months in the future. I was not pleased. Nonetheless, I showed up for the appointment. They spent 90 minutes trying to pair the aid with my app and finally succeeded. By this time I was late for another appointment and didn't have time to get the aid calibrated. I limped along with the unbalanced aids for a few months until I could no longer stand it. I called them again and asked for an appointment to fix the sound of the right hearing aid. I was told to drop them off. I refused and said I must be present to verify that they had indeed calibrated them to match. They told me they had no appointments available for 4+ months. That's when I decided to file a complaint with the Better Business Bureau, the Alaska state medical board, and Yelp.

Dr Kallman performed a life changing sinus surgery for me several years ago (when he was a new doc…read morein town). Prior surgeries with other docs offered me no relief. Dr. Kallman was able to fix my sinus problems from which I suffered for over 12 years! Best of all, my surgery was a smashing success with very minimal discomfort. Not like in the old days where you left the hospital with your nose all packed and in pain. Relatively painless with a very quick recovery. What more could I ask for? I highly recommend his services. Since my personal experience with Dr. Kallman, I have recommended his services to my friends and family. All have been completely satisfied. I have also brought my children to him for ENT services. Three years ago Dr Kallman removed my 13 year olds adenoids at our local surgery center. We went camping later thar same day. He's that good....

Really great ENT doctor! I had tonsil issues for almost four months while I was down in the states…read more All the doctors I went to prescribed varying antibiotics, but none killed off the infection. When I came back to AK I went straight to Kallman and he found that the only possible way for me to get back to normal was to pull those suckers out. A few week later, the surgery was done and I felt 100 times better. This doc really knows his stuff and is willing to talk to his patients. He's also a pretty nice guy, too.

Need to hire better medical receptionists with better attitudes, I came in since my calls were…read morebeing ignored and they wouldn't give me a chance to speak but instead put me on hold twice, it was faster to drive in before they answered the phone-- That's terrible, I walked in while hanging up the phone. -- Then they still refused to help me and said "They'd call me back" I was merely trying to FOLLOW UP since the provider had called and asked for a call back, frankly NO MY PAIN HAS NOT GONE AWAY I really wanted to give them a piece of my mind, it wasn't even busy there was two receptionists and one patient being checked in.

My daughter was not feeling great on Sunday so I looked on the preferred provider list for Aetna…read moreand this was the nearest urgent care clinic. When we arrived there were two other patients in the reception area waiting to be called back. After about 20 minutes of paperwork she was taken back to do her vitals then shown to an exam room to wait for the doctor. When I say wait I do mean wait. We checked in at 10:40 am the doctor walked in the room the first time at 12:42 pm. She was very efficient and had a good repoire with my daughter. While the staff is friendly the overall time spent at the clinic made my already grumpy and sick teenager grumpier which in turn got me grumpy. Not sure if they can beef up and have two doctors on staff over the weekend but wow...that was a long time to be seen.