Exceptional service! I couldn't be happier with my experience. Selling was hassle a free and the…read moreowner, she took the time to explain how they evaluated my items. They gave me a fair market price. Very knowledgeable, honest and never pushy. Highly recommend.

Transaction was quick,smooth and very profesional,We will definetly return if we need herread more

Love the jewel and custom work. Kipp did great and I'll be back to have more art made.read more

From the owner: Finally a secondhand bridal market. Unlock the value of your treasures now. Bring in your old,…read moreoutdated, unwanted gold, silver, & platinum jewelry for a same day industry leading cash offer.

Amy at Shelia Bayes goes above and beyond. I recently lost a ring and she is researching vendors…read morethat have rings really similar to what I lost. I can't wait to see what she finds for me. Awesome shop!

The staff was very gracious as I came in more for help with some pieces rather than wanting to…read morepurchase new. I definitely would come back if I wanted to buy any fine jewelry and recommend them highly.

This is a great place to pawn and to shop. The employees are friendly and knowledgeable,…read moreespecially the one that waited on me. I believe her name was Robin. I was buying a diamond ring for Valentine's Day and I got it for at least a thousand dollars less than I would have paid at the mall, and I feel I got a better deal on it than I have ever gotten at a pawn shop before. I don't pawn much but have had occasion to do so about six months ago when times were tight. I must say that compared to other places I have been they made a more than reasonable offer to pawn my items. I have pawned at other shops and some can be rediculous. But if you go to a pawn shop expecting to get what the item is worth retail like most inexperienced pawn customers do, then let me just say, you are an idiot. First of all, retail prices are very high compared to the value of most items, especially jewelry. Not to mention that these places make their money reselling items. They have to buy at a price that leaves room for markup. And this may not apply to jewelry, but some items that have been in pawn for a good while may not get sold for a year...so those items depreciate quite a bit before they even get a chance to sell them. So when you go in there expecting to get the retail value for a laptop that won't be sold for at least three months and possibly much longer, the only thing to be said is that you are an idiot. If you want top dollar that your used item is worth, then put it on eBay or at least Facebook yard sale and sell it yourself! If you need to borrow some quick cash temporarily and get the best PAWN value for your item, then go to Dan's. And just my advice...don't listen to these other morons making reviews that are miffed because they didn't get offered full retail value for an Amethyst pendant in Sterling Silver that FYI probably didn't cost more than $40 bucks brand new. Wake up call Sterling Silver scraps for less than 40 cents a gram and the necklace this moron was referring to probably didn't weigh more than 3 grams with the amethyst included which also fyi are just about the most common gemstone in the entire world and are categorized as semi-precious...and you can buy bags of them for almost nothing from China. A little knowledge goes a long way people. And don't run your mouth insulting someone over something when you have absolutely no clue whatsoever about what you speak.

Absolutely a horrible place to do business when you lay away something and you make payments on it…read moreand you make those faithfully and you show up to pick it up and they sell it to someone else possibly because I'm not the usual type of client that comes in, that's bad business and very unethical. I would not ever recommend Dan's discount jewelry especially the one on Versailles Road in Lexington Kentucky when I went to pick up my product, they said they sold it and laughed. Even called the Division Manager Steven White, and he would not even answer my phone call. Now I'm wondering if most of the items in that store are even legal or some of the employees. Yes, I may have got my money back, but it's the Principle of the matter.

He quoted me 10% back of spot so I sent someone to handle the deal for me he took advantage of that…read moreand he gave me$65 per ounce when Silver was at $95. I wouldn't dream of ever going back to this place again.

Great experience. Very knowledgeable and patient. Enjoyable to do business with :) Definitely…read morerecommend.

This establishment is top notch. The appraiser/buyer is extremely knowledgeable, patient, fair,…read moreand enjoyable to do business with. He shares his expertise and ensures that the customer understands his decisions. When/if I have more jewelry to sell, I will certainly return here.

Awesome experience from start to finish!! Jason Carroll helped me secure a nearly flawless emerald…read morecut natural diamond for an amazing price. He then worked with me to design the perfect custom setting for it, I went with an elegant Full Bezel. My now fiancé was blown away! The shine on this stone is INSANE. Will be working with him soon to find the perfect wedding band. Can't thank him enough. HIGHLY RECOMMEND!!

Title: Appalling Experience with The Castle Arms (Part of Castle Jewelry)- Avoid This Company at…read moreAll Costs! I am writing this review to warn others about the shockingly unprofessional and careless service I received from **The Castle Arms**. If you value your time, money, and sanity, steer clear of this company. On **March 13, 2025**, I placed an order for a CZ457 firearm. Immediately after placing the order, I noticed no confirmation email or details in my account. Concerned, I reached out to their customer support, who casually replied, *"Good morning, Yogesh. I have received your order. Thank you."* No order number was provided until I explicitly asked for it. By **March 17**, I still had no shipping updates, so I inquired again. Their response? A dismissive, *"It looks like they cancelled the order and it has been refunded. I was not here on Friday so I am unsure why. I do apologize for the inconvenience."* Let that sink in: **They cancelled my order without explanation, notification, or accountability**. To add insult to injury, this firearm was meant for my daughter, who had been eagerly waiting for it. When I pleaded with them to reinstate the order--even offering to reprovide my credit card information and emphasizing, *"I don't need money back, I need the firearm"*--they ignored my request entirely. Not a single attempt was made to resolve the issue Now they are asking $150 more for the same item. **Key Issues with The Castle Arms:** 1. **Zero Transparency**: They cancelled my order without any prior notice or explanation. 2. **Abysmal Communication**: Their support team either lacks training or simply doesn't care. Responses were vague, unhelpful, and devoid of empathy. 3. **No Accountability**: The representative admitted they "didn't know why" the order was cancelled and made no effort to find out. 4. **Disregard for Customers**: My daughter's excitement and my willingness to work with them meant nothing. They chose the lazy route--refunding without resolving. **Do NOT trust this company** with your business. Their incompetence and indifference will leave you frustrated and empty-handed. Save yourself the headache and shop elsewhere.

Me and my dad went to pawn a cross boa it came with everything with it , it's more than 100 dollar…read moreboa they offered 50. The workers were very rude and not helpful to the situation so we had offered 70 they wouldn't take 70 they wanted 50 for it. Poor customer service and they were not a bit helpful if you asked me if I'd ever go back there it would be a hell no I wouldn't because they aren't gonna work with you on anything and make everything difficult they and they even looked on eBay and it was 139 his boa was 200 they wanted to cheat us out of money. It's fine but we won't be going back there ever again after this review is made we won't be going back again. Sad how customer service is poor anymore. I would recommend anyone not to go to here ever unless you like being cheated out of money.

I put a ring in layaway and was called the day my payment was due and told if I don't make a…read morepayment by today I would lose all my money they don't give a store credit or cash back.will never buy from cash America again!

Really great services and prices. The owner was very knowledgeable. We will return to purchase…read moreagain!

I have been using Joe Rosenberg for going 6 years and I have always found them to be professional,…read morecourteous and very helpful. Their service has always been excellent. I will go nowhere else! They have done repairs to my wife's watch on numerous occasions without charging me!