Sold my house using Lynne and not a great experience. When they needed something to move the sale…read morealong I'd get emails and calls from multiple people in her office. However, when it came to keeping me up to date with what is happening forget about it. I'd go weeks without any communication on what was going on, but then all of a sudden they needed me to sign something and it was like the world should stop for them. At one point I was not certain that I would accept the terms of the sale and received very nasty emails from people that worked for her including telling me the other party would sue me if I backed out. It was very evident that they could care less about what was important to me or that it was a good deal for me, they wanted their commission check.

Based upon my experience with Lynne French, I would never, ever use her for a real estate…read moretransaction. When we visited the open house, she answered our questions. We had a particular question about building a pool in the backyard that she said she would get back to us on, but she did not. Not a big deal though. We ended up purchasing the home. When escrow closed and we went to move in, the sellers movers had damaged parts of the floor and other areas, but what was the most shocking was that the bookcases in the office that were advertised as built-ins by Ms. French were gone! When we contacted her about this she said it was a misunderstanding between her and her seller. Ok, those things can happen, but they certainly weren't our fault, so Ms. French or her sellers should have either put the bookcases back in, since the flyers specifically stated the bookcases were built into the office or compensate us for new bookcases. She refused. I even found bookcases that were not as nice at Costco and offered to take those instead, if they didn't want to reinstall the "built-ins." She still refused. Eventually, after much back and forth, Ms. French offered to spilt the cost of them. This is totally unacceptable. This greedy woman made a $36,750 commission on this sale, but was haggling over approximately an $850 issue. We didn't ask for anything else from the seller during escrow except for some extremely minor repairs that cost about $400. This extreme greed really showed me her true character. I will never do business with her again and I make sure any friends in Clayton that are considering using her know about this experience. There are many real estate agents that specialize in Clayton, why settle for someone who is so greedy and short-sighted?

A great realtor! There are a ton of realtors in the East Bay who act kind then drop you after…read morethey've made their commission, but Heather is absolutely NOT that kind of person. We brought her in to sell a house in fairly rough condition, and she was kind and knowledgeable throughout the entire process. She letting us use her contacts in the industry not just for "selling the house" that any agent could do, but also for fixing the needed things to pass inspection, clearing out old furnishings, and overall making the house look great. Heather provided excellent service throughout the entire process and was extremely diligent with asking us before any work was done, and the status of said work, when it was underway, so much that towards the end I fully gave her jurisdiction to make decisions for the house. The house ended up selling above asking and I couldn't be happier. 10/10 on all fronts.

Heather helped us sell our home after we moved from the area. She was exceptional - providing…read moreservice above & beyond to help us sell our home. The process was very well organized from beginning to end - we highly recommend Heather!!

A True Professional Who Puts Clients First…read more I've had the pleasure of working with Laura on hundreds of closings over the years, and I can say without hesitation--she's one of the best in the business. Laura leads with heart and always goes the extra mile to ensure her clients are not only taken care of but truly cared for. She's responsive, detail-oriented, and incredibly knowledgeable, but what sets her apart is her genuine compassion and commitment to doing what's best for her buyers and sellers. Every transaction with Laura is smooth, professional, and filled with positive energy. If you're looking for a Realtor who will treat you like family and advocate for you every step of the way, Laura is your person. I can't recommend her highly enough!

When reviewing a Bay Area realtor one has to distinguish between the purchase itself, and the…read moreunmitigated hades that the Bay Area housing market has become. Even when armed with many hundreds of thousands of dollars, you will inevitably face competition from someone with more money, more cash, a better offer, and a willingness to take the property "as-is." You will inevitably face sellers who have become intoxicated with online estimates of their home's value, who have been seduced by years of headlines into believing that their house is worth twice what they paid for it ten years ago even though it is actively and busily falling down. To survive in this environment, the wise adventurer will retain a skilled guide. Laura Nelson and her team of agents, like Nicole Hunt, are the guides you need to avoid mistaking an alligator for a stepping stone. For more than four months they tirelessly discussed properties with me; every day usually. For months they showed me properties that, despite their eastern Contra Costa focus, were spread out in a 100-mile circle. They guided me through multiple offers, some of which went as far as inspections before imploding. Never once did they suggest or infer that I was a lot of trouble, or not worth it, or being unreasonable in my requirements for a home. When my original lender proved difficult to work with during an offer, they connected me with two others. When it was time to finally close on a house, (that they drove over 2 hours from their home base to show), Laura and Nicole were there at every single step. This is who we suggest you use for the inspection, this is how much it will cost, this is when they will be there, this is when your report will be ready, and here is your report. Every single obstacle in the purchase was forcefully bulldozed into a speed bump by Laura and her team. Maybe my purchase was more complex than some, or maybe every home purchase is a series of gut-punch cliffhangers where the entire deal dangles over the abyss, but Laura never gave up on it. I cannot fault any aspect of their representation and the five-star review is well warranted.

My husband and I first met Noelle to sell our home, we knew from that first meeting she would be…read morethe best person to help us! She really impressed us regarding her knowledgeable of real estate laws, market trends, staging recommendations, and so much more. In addition to working with Noelle, her team that we worked with that included Terri (who helped with scheduling showings) and JaNel (who helps with disclosures and paperwork) were a so easy to work with and was always receptive to answer any questions or concerns we had. We loved Noelle and her team so much we also hired her to purchase our new home too! When selling or purchasing a home, it can be very stressful but Noelle had made it the best experience! We are truly thankful to her and her team and are incredibly happy in our new home!

My wife and I met with multiple agents to sell our house. From the moment we met Noelle, we knew…read moreshe would be the best agent to have selling our house. She did not pressure us and listened to our needs. She has a great team around her to make the process smooth. Noelle was very receptive to our phone calls and texts, and would call us with any pertinent information. Noelle is also very knowledgable on current laws, the surrounding market, and knowing what buyers are looking for. She is also very personable, making the stressful endeavor of selling a house a much easier process. We liked her business practice so much, that we were fortunate to have her represent us as our buying agent in the area we moved to as well. Overall, Noelle is an A+ broker.

Marva is the best!!! I ran into so many obstacles during the hunting process but she was there the…read morewhole time. No matter how I was feeling she was there aiding my on. I will definitely be using her services in the future. If you are looking for an honest agent, then Marva Clayton is your agent. She will never make you feel like you can't, when she knows you can. She will always answer your calls, emails or texts. She is really reliable.

I am so happy I found Marva! She really goes above and beyond what any ordinary real estate agent…read morewould do. I had been thinking of selling my rental property for months, but wanted to wait until a little while after my new baby arrived. Well.. my tenant decided to move out, and I had to speed up my plan. I was pregnant and a few weeks away from my due date when I started the process of selling. Marva took the reigns and eased my nerves about everything. She called contractors and repairmen and got quotes for me. She helped clean and stage the house late into the night one evening. She installed smoke detectors for me when I couldn't get out of the house. She did all that and much more, on top of all her regular duties as my agent! She really blew me away!! She got the house sold in a month, and now my husband and I can relax and enjoy our new baby! If you need an agent, call Marva!!!!

As first time home buyers and naturally pessimistic we were really nervous about buying a house and…read moredealing with real estate agents. At first we considered doing everything on out own and am I glad we did not. Dianna went above and beyond to explain every aspect of the sale to us. She was almost like a mentor or tutor in the buying process. She handled everything professionally and accurately, answered all of our questions in a timely manner and made herself available at all times. The closing had some minor rough spots but Dianna took a great deal of care to ensure everything went as planned. Dianna is still a point of contact for us whenever we have questions about services or points of interest in the Discovery Bay area. My fiance and I often recommend her to our friends and family, calling her a pit bull in a skirt. Dianna will fight for you tooth and nail to make sure you have the best deal with the least amount of hassle.

We were looking for a house for about a year and most of the agents we came in contact with were…read moreonly in it for the money and some were down right rude I even had one agent tell me that they don't talk to anybody until they show proof of funds and a preapproval letter I was like wow really When we stated working with Dianna she was truly there for us she would travel to where ever we were interested in seeing a house and she would provide us very detailed information about the house and neghiborhood she wanted us to be happy and made us a priority best agent ever she even used her experience to prevent us from overbidding on our house and saved us 15,000 not to mention her loan officer saved us 500 a month on our payments and taxes When we finally got our house we went to get the keys and noticed a city worker turning the water off she talked this guy in to leaving the water on and took my wife down to the main office to get the water turned back on and because she talked the guy in to leaving the water on it saved us $200 She truly went out of her way for us and we made a friend for life

Shaly did a great job in helping us fine a new home. She was very knowledgeable about the area. She…read morequickly understood our needs and budget and was able to find the right kinds of homes for us Day 1. She also negotiated a good price for us. Not only that, she was there when we had questions about closing, and also suggested contractors for backyard work and curtains which we needed to get done urgently before move in. Overall a fantastic experience. Thanks for everything Shaly!

Thank you to the Dhanjal family (Shaly, Riya & Tegh) for helping us complete the purchase of 2…read moreproperties as part of a 1031-exchange. Elk Grove is almost one hour away from Tracy but Team Dhanjal was there every step of the way. Shaly's experience, integrity and professionalism was exactly what we needed to navigate through this red hot housing market. We couldn't have accomplished this without her!

Superb service from Jaynlin Slone and her team! We met her over a year ago as we began our search…read morefor a new home to be closer to our grandchildren in Brentwood. Her knowledge of the area/market, stellar negotiation skills, and remarkable communications skills set her apart from the rest. We had very difficult seller's and an incompetent seller's agent to navigate. Jaynlin was able to complete our purchase (under asking price) with the utmost professionalism! We are eternally grateful and appreciative for her time and efforts. We adore her!!

Josh and his team are absolute professionals and a true delight to work with. Our journey with them…read morebegan several years ago when we first put our house on the market, just as interest rates were starting to rise post-COVID. Josh and the Mashore Group created incredible marketing for our home, including video showcases, printed materials, online advertising--the whole package. Although we got a great offer in less than 30 days, we unfortunately, due to personal circumstances, had to take the home off the market at that time. The Mashore Group was incredibly understanding and supportive throughout the process. Fast forward to this year. Josh stayed in steady contact over time, even stopping by during the holidays with thoughtful gifts and maintaining a genuinely personal connection. When our circumstances changed and we were finally able to relist our home, Josh wasted no time. He quickly secured strong showings, which ultimately led to an offer well above asking price, and he guided the entire deal to completion with time to spare. It's a shame we no longer live in Brentwood, because I would work with Josh and the entire Mashore Group again in a heartbeat. We can't thank them enough for their care, attention to detail, persistence, excellent service, and outstanding communication. I would absolutely recommend them to anyone with real estate needs. Thank you, team!