Hank has been doing my pool the last couple years and come on, has done an excellent job! I would…read morehighly recommend him for your Pool services. He knows all the ins and outs and can do it all.

From the owner: Over 10 years experience. I use a portable filtration system…read moreto vacuum, which eliminates chances of clogging the pool lines.

While I'm generally satisfied with the service received, they employed deceptive pricing and…read morebilling. When I was contacted by the business I was quoted $110/hr plus - specifically so I would be aware of the full cost/charge spectrum - the cost of any chemicals consumed. Upon receiving the bill, the time billed was well over the time the Technician was working on the pool. I challenged this with detail to the time he was here. In response I was nonchalantly told that the distance to my residence from their office was 'such a long drive' (Norman to NW OKC) so the time to get here was included. It was very easy for them to casually demand that after the fact, but apparently hard to think that was a cost customers should be aware of upfront. As I had been taking cost estimates from other providers for this job, this omission deceptively skewed their cost profile against their competition. As far as I'm concerned, they employed deceptive pricing and all around poor businesses practice. Will not recommend to anyone on a moral basis.

I called them 3 weeks in advance to get the pool cleaners out to the home before I flew home. The…read moregirl told me it would be around the "20th" as they were pretty busy, I explained that it was Fine since I was flying home on the 29th. I called 3 times to confirm the appointment and they told me they had to call me back. Not a single person EVER called me. I then called the 28th to make sure it was completed. The girl told me that the guy came out on the 19th. Well, I arrived last night and to my dismay, my pool is disgusting. So either the staff can't figure out how to get things scheduled or the cleaner doesn't know how to do their job.

This guys was awesome! My husband and I need our pump fixed he was spot on so good we now use him…read moreas our new pool guy. He is friendly and so is his staff. I strongly recommend them.

I'm giving this pool company twice stars one because when they show up to service my pool they do a…read moregood job. Two, because they do know what they are doing. I didn't give them the three other stars because like I mentioned, when they do service your pool and that is a BIG "when they do" . It's hard to get a hold of them, they don't answer messages promptly it takes maybe a week or so for them to show up , if you have a job, you don't know if they came or not, but when you look at your invoice online you've been billed. By the time you get them to answer or come out, your pools water levels are unbalanced, pool looks green but you still owe your weekly fee. I used them because we found them online the prices were cheap. They did a good job two years ago. Then they grew as a company, more power to them, but they forget about us , with the smaller in ground pool no big deal , no extra bells and whistles type of pool, and their prices went up after COVID .

BUYER BEWARE! Jonathan and Kaitlyn were our primary contacts. They agreed to service our small…read moreinground salt pool. Breach of contract in the first few weeks. Charged us thousands and the chemical levels were never correct. Each week, ASP pressured us to replace equipment we didn't need to replace. ALSO they vacuum to waste each service visit so our water bill tripled! Do not walk...RUN from ASP Swimming Pool. Called repeatedly but no one answers the phone. We fired them and turned everything over to our attorney.

We had a great experience with ASP. The main contact person, Scott was great! He was attentive,…read morelistened to us and made sure every detail was taken care of. They were also honest, did a quality job and despite some weather delays finished in a good time. We would definitely use them again and recommend them to anyone looking for a new pool build.

Robet5 came to my house to repair my pool pipes, I tried to pay him before he left. He stated that…read moreI would receive an invoice from the company. I asked what I should expect to see on the invoice. He said 1 hour of labor ($135) and parts ($75). When I got the invoice it was 2 hours of labor ($270) and parts ($150). I called the company and spoke with Matt. I mentioned the conversation I had with Robert and the amount I expected to see on the bill. Matt called me back about 6 days later and said that I must have had a conversation with someone else. And that he would just send me to collections. There is no need, I will pay the bill... it's not worth the karma to me. As for Matt, Robert, and the business, their karma is none of my business.

From the owner: Since 1984, Tranquil Waters has provided the OKC Metro Area with quality in-ground residential…read moreswimming pool cleaning, maintenance, and repair services. We can also help you pick and choose the right equipment when the time comes and then handle ordering, delivery, and installation. Our mission is to make pool ownership a carefree experience for our customers. Call us today! Please note: We do NOT service above ground pools.

Quick response when contacted over Yelp. They were able to work with my schedule and come out the…read morenext day. Great communication and broke down what was going on so I could understand the issue. They were able to make the repair (it was leaking) and replace the sand in the filter. Highly recommend!

Charged $100 for a leak that never got fixed. Then was told a new pump was needed and could install…read moreit. I ordered the new pump and scheduled an install. Never came to install and never text or called to say why. Text and was told he'd try to come by when he had a chance. Never heard from him again. Oh yeah and keep your receipts, tried to insinuate that I never paid for the initial visit.