I recently saw an ad on instagram about this photo studio regarding a giveaway for a session of my dog and I was amazed but hesitant when I won. Don't get me wrong the place is great and the ambience and the photographer was amazing in 15 mins he captured an amazing picture of my dog. BUT I will say even though I had a good experience in that aspect it doesn't mean I agree at all with this Bait tactic. Seems like the purpose is to trick you into thinking you won but so does a ton of other people... I think that how they keep in business. Once you're there you realize all pictures are overpriced. You only get one "free" photo you still have to pay 20+ dllrs for shipping and it's only a physical picture that takes about a month to be delivered (also a $100 deposit is needed to save your spot but I did end up getting my refund shortly after thank goodness). If you want any digital pictures and or frames is a ridiculous amount of money which if that's In your budget that's great! Im grateful for the one picture I got. As for me I won't be coming back I feel like the approach and pushiness for you to buy and trick you is ETHICALLY WRONG and horrible BAIT tactic. Also they only have that kind of outdated dark background but again that might work for some. read more

This place is awesome. Best place to go to for your Furbaby photos. [[HIGHLIGHT]]The process is easy and fun.[[ENDHIGHLIGHT]] The team is professional and takes care of business. Photos are top notch. read more

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We went here as we won a gift certificate from Platinum Portraits! [[HIGHLIGHT]]The experience was just amazing![[ENDHIGHLIGHT]] We had our 10 month old boy with us and [[HIGHLIGHT]]they had Elmo and bubbles to make him smile for the photos![[ENDHIGHLIGHT]] The photographer and the girl helping, I believe her name was Tanner, were just amazing in guiding us on how to pose for the perfect photos! Our gift certificate included the session, and 8x10 portrait, but we loved the photos so much we ended up buying a canvas print too! And I am so glad we did! This will be a timeless piece in our home which we will cherish forever! [[HIGHLIGHT]]So thankful for Platinum Portraits for the session and beautiful photos![[ENDHIGHLIGHT]] read more

SCAM SCAM...Do not book with them. This is a scam. [[HIGHLIGHT]]I called the so called work number on the email and some lady said I had the wrong number.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I called the other number and it said the line was disconnected.[[ENDHIGHLIGHT]] MOST IMPORTANTLY!!!... DO NOT PUT A DEPOSIT! This is how they get you. A DEPOSIT IS JUST THAT. THEY WILL TAKE YOUR MONEY DONT LET THEM. read more

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[[HIGHLIGHT]]I've had nothing but great experiences with this place, especially Carter who is one of the owners.[[ENDHIGHLIGHT]] We took our cats in last year and he was super kind, patient and got really good photos. He was patient with us in walking through the photos and also took my favorite photo of myself and my husband. We recently got a new cat and wanted to get her included. Carter fit us in on his lunch break and I was worried we wouldn't have time because our cat was not cooperating. He still managed to get a great photo. I'm not sure about the people who think it's a scam. I won my session last year too and the deposit I paid went towards my photos. The sitting session is normally $300. You can't expect they don't get paid. I highly highly recommend this place! read more

[[HIGHLIGHT]]Staff & venue was AMAZING! they were so sweet and patient with my fur baby.[[ENDHIGHLIGHT]] The only thing was the crazy prices that caught me off guard. Very expensive package prices. read more

[[HIGHLIGHT]]Amazing experience, my boyfriend went in with two doodles under 2. Both very high energy dogs, and getting their photos taken was so easy thanks to the photographer.[[ENDHIGHLIGHT]] They knew exactly how to get their attention and had the photo taken in seconds. [[HIGHLIGHT]]They made an experience we were excited for super easy and fun![[ENDHIGHLIGHT]] 100% would have more photos taken by them!! read more

Platinum Portrait Artists - Pet Photography Near Me - Frisco, Texas

They do good work but horrible customer service. [[HIGHLIGHT]]I have been trying to get my deposit back and called and they told me they would get back to me and it's been two weeks.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I call multiple times and no one ever answers the phone now or calls back.[[ENDHIGHLIGHT]] read more

Told us we won free portraits, then on the phone it was like $600 a photo Instead of scamming people by luring them in with lies, offer them free booth time instead. Nasty. read more

They were absolutely amazing with my Bear boy! He's older now, can't see very well, and gets a little grumpy, but they took their time, moved slowly, and made him feel completely at ease. The photos came out incredible--it was honestly so hard to choose just one. If money weren't a factor, I would've picked a dozen! But I found the perfect one of just him. Thank you again for making this happen and giving me such a beautiful, forever memory. Oh, and all of you talking about bait and switch, they were up front on the phone with what I would receive, or I could get my $100 session deposit fee totally refunded with my 8x10 photo of my baby. I also asked questions and was prepared to walk away with what I was offered. I knew it would be sales involved. I asked questions on the phone, asked if I wanted more, what was the cost of the next smallest "package". I loved the photos so much that I got the next package and paid $300. [[HIGHLIGHT]]The professionalism, the quality, and the experience of how well my boy did with the staff were well worth that![[ENDHIGHLIGHT]] Oh I entered several of these "free" contests and asked questions but not one other one offered you anything other then the experience. read more

Platinum Portrait Artists - BEAROCIOUS MAXIMUS DAVIS - Pet Photography Near Me - Frisco, Texas

SCAM ALERT.. I am very frustrated with this place. They present you as winners of a "free session and photos".. You go through this whole session thinking you're going to have it free. You get a $1,000 to spend so you think omg I'm going to get so many great picture of my dog and family. You then see the prices and they are all over $2,000!!!! Out of pocket they want you to spend over $1,000 after telling you you win a "FREE" shoot and photos. They also make you sign a paper saying they are free to use your photos. So basically it's just free for THEM! [[HIGHLIGHT]]I left feeling so used and taken advantage of. I was frustrated because I wasted my time driving all the way out there.[[ENDHIGHLIGHT]] They were GREAT photos of my family and it is extremely unfortunate I will never see them. I wish they would do the right thing and give me some pictures of my family. Even to DIGITAL DOWNLOAD THEM IT WAS 300$ for 2!!!! Insane pricing when it cost nothing to email pictures. So so so frustrating. Please just take your own pictures of your dog or take your dog to Dillards. read more

Service from beginning to end was excellent. [[HIGHLIGHT]]Staff was very friendly, attentive, and flexible[[ENDHIGHLIGHT]] our photographer Gabriel was very dog friendly. He was very skilled overall provided fantastic pictures. [[HIGHLIGHT]]Our director Carter was very friendly and welcoming. He was joyed to hear our adoption story with our pet and really treated our fur baby with kindness throughout the entire experience.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Provided us very flexible options and was very accommodating.[[ENDHIGHLIGHT]] Would recommend to all families with fur babies. read more

[[HIGHLIGHT]]I wasn't sure what to expect but I'm so GLAD I took the complimentary session offer.[[ENDHIGHLIGHT]] The team was amazing from start to finish. I never felt pressured, they explained everything, and honestly the images were worth every penny. These will hang in our home forever. read more

[[HIGHLIGHT]]My experience with Platinum Portrait Artists was amazing.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My big boy Blue was so happy with all the staff.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I can't thank them enough for making us feel at home.[[ENDHIGHLIGHT]] Our first family pictures look great; I saw a sneak peek and I'm in love!!! Blue is an Old English Bulldog almost 9 months :) read more

Platinum Portrait Artists - DOG - Pet Photography Near Me - Frisco, Texas

Like many others, I was told I won a pet portrait experience for my senior pet. Don't be fooled, it is just a tactic to get you in the door. They charge you $100 just to "hold your session" despite it being something you won. They claim you can use it towards prints or it can be refunded but according to other reviews it is non-refundable if you decide not to purchase anything. [[HIGHLIGHT]]I ended up passing on the "prize" as it is too much effort for my senior dog to go when we won't even actually get anything we supposedly won.[[ENDHIGHLIGHT]] Very shady business tactics. read more

I'll start by saying I dont feel like I won anything. They said they need $100 deposit but that would apply to our purchase. [[HIGHLIGHT]]They were nice.[[ENDHIGHLIGHT]] Pictures are good. Downhill from there. My daughter took the dog since we couldnt make it. They only gave us the option on two pictures. I was on facetime with my daughter and heard him tell her she gets one print and if we want the 2 digitals it would be $250. Told her its a great deal because thats $100 off. Seemed kind high for digital but I thought its only another $150, whatever. Well they charged the entire $250, so now $350 for 1(free they say) 8x10 and 2 digital prints. [[HIGHLIGHT]]She called 3 times wanting the deposit refunded. Was always told the "finance guy" will call back, never did[[ENDHIGHLIGHT]]. Very disappointed. I have no option but to warn people read more

!!!! HUGE SCAM!!! They should be ashamed of themselves! No one should ever pay that much for a 15 minute photo shoot! I won a "free" photo shoot. I have never done something like this before so I had no reference on pricing and how affordable a photo shoot should be! I did not do research because it was "free" so what should I look into right?! No u get to take the cutest pictures of you and your pets and are told to go through them all very quickly and choose your favorites out of each! Then they tell u that you only get one 8x10 picture and offer a digital option for $1600 for 6 digital pictures which is absurd! And then he said he could "work with me" and asked what I could spend and I said $200 total so he gave me a military discount for a buy one get one digital and the free 8x10 for $350! But then they add the $100 deposit so it ends up being $278 after tax! [[HIGHLIGHT]]He talked super fast did everything super fast so you have no time to think and hearing that price compared to everything else somehow seemed reasonable and then the payment for it was so quick and I feel like an absolute idiot for falling for this![[ENDHIGHLIGHT]] Their whole business model is based around a scam! The make u feel like u won something just to get you through their doors and pressure u into everything else! I find out afterwards my sister did a full outdoors family photo shoot with her dogs for $100 and got 10 digital copies! Just for reference on how affordable a photo shoot should be! Don't fall for this!! If u win this do the photo shoot get the 1 8x10 picture and tell them to F off and get your $100 deposit back because u can spend that $100 on a way better shoot and more pictures! read more

Before you think you "won" something from these people, you didn't. You absolutely didn't. Your "free" session is at least $150 and then they pressure you to purchase thousands of dollars on some package that you can get somewhere else under $100. And [[HIGHLIGHT]]they look at you like "oh you can't afford this? You don't have thousands of dollars at your disposal?"[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was so excited and ended up leaving there feeling like a chump.[[ENDHIGHLIGHT]] read more

If you are reading this review, chances are that you "won" their Instagram/Facebook contest like we did. I am a dog mom who noticed a targeted Instagram ad and sent a photo of my fur babies for their contest. This is more of a marketing tactic than a contest, but we "won" a free sitting fee and one 8x10 mounted art print - valued at $700. We decided to go for it, and I was okay with the $150 deposit to secure the time. (This amount goes towards any purchases you might make.) The session was about 15 minutes long, and despite our overexcited dogs - the photographer captured some great shots. However, the package price tag is very steep. I recommend having an idea in mind of what you are looking to purchase. We emphasized that we were looking for digital options, and we purchased a great digital family photo for this year's Christmas cards. We selected a photo of our two dogs for the "prize" art print. I was a little disappointed that this "art quality" print valued at $400 was not ready-to-hang, but I purchased a nice $35 frame to display it. All in all...we got a great family photo and had fun day out with our dogs! read more

[[HIGHLIGHT]]I have had a great time working with Platinum Portrait Artists![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Gabriel and Nicole have been SO kind and work so well with my dog.[[ENDHIGHLIGHT]] I too won the giveaway and [[HIGHLIGHT]]they were ABUNDANTLY clear about what came in the giveaway versus what I might want to add to buy myself.[[ENDHIGHLIGHT]] I have wound up making a purchase because the photos are such high quality and I couldn't just pick one. [[HIGHLIGHT]]I'm very grateful for getting this opportunity![[ENDHIGHLIGHT]] read more

I was so excited to have "won" a $700 pet package on Facebook, but I left my shoot feeling so duped and taken advantage of. To begin with, you have to pay $150 to book your "free" session, with the promise that it will be refunded later. My 2hr session only included about 15 minutes of actual time with the photographer, who asked no info about my preferences on colors, backgrounds, props, etc, and was obviously rushing to get the next "winner" in. The rest of my session was spent in the office with very pushy sales techniques to get me to upgrade my "free" package to a paid one. After having you go through the emotional investment of narrowing down the images to your favorites, they spring on you that your prize only includes an 8"x10" image of a single pose, with no access to the digital copy. You have to pay $300 more for that (but they'll heavily emphasize that you already paid $150 towards it during booking, so it's ONLY another $150), and hundreds more to get any of the others. Additionally, though every single photo in the studio is on canvas, they don't tell you until after payment (and only if you think to ask) that your $1000 photo (the combined total of what you paid, plus your "winnings") comes unframed, printed on what looks like heavy card stock. Canvas wasn't even given as an option! Lastly, I was really surprised at the photographer's choice of dark background and a black prop, given that I have a black dog and was wearing a black shirt. I had to ask the sales lady to drastically lighten specific areas, because there was no differentiation between my dog, my shirt, and the black leather chair. I will say that the end photo turned out well, but definitely not what I'd expect with this single image and the 15 minutes with the photographer totaling a $1000. Just know that if you're told you won a shoot through whatever platform, you're not actually getting what you think you're being offered. For the quality and experience, you're honestly better off going to JC Penny Studios and getting one of their $75 packages. read more

Platinum Portrait Artists - Pet Photography Near Me - Frisco, Texas

Repeat of the same. Bait & switch. "Free" giveaway actually costs $150. I should have checked yelp first. Bummer.

This place is so great for scared pups like mine!! [[HIGHLIGHT]]Everyone was super helpful and kind![[ENDHIGHLIGHT]]

BAIT AND SWITCH!! If you "win" a contest, it is a scam to get you in the door! The check-in and photo staff were great! It wasn't until we went into the "sales room" that we realized the scam of the contest. After several times of saying no, she offered a payment plan with the ploy of it "helping your credit, especially if you are looking to rent an apartment or buy a home." She pushed the sales pitch so hard that I am glad I went with my young adult for support. She became condescending, and pushy. The contest claims you receive $400 towards your purchase, only to be told that only applies if you purchase a package for several thousand dollars. It is worded differently on the website than what is told to you during the booking phone call. I have noticed on other replies, they say they don't have record of the person being there. My name was not on the appointment, but I was there with the person who "won." Just be aware of what you're stepping in to. We did receive our deposit back, and were told the free photo would be sent within 6 weeks. read more

Honestly I was a little skeptical to win the $700 prize photo shoot and especially was after reading some of the reviews. HOWEVER, I still went through with the photo shoot with my two roommates and dog and it was a great and easy experience. They started by walking us through the process and explained it well. The photos were easy and roughly took 20 minutes. The room was clean and had water for my dog. Once photos were taken they added it to a presentation and showed us via a projector the photos and sizes we could potentially buy. We made it clear we were only here for the gift and if I remember correctly Nicole was understanding and let us grab a quick photo of our gift since it takes some time to ship! Overall a great experience and think a lot of these reviews are people that can't say no to someone selling them something. Thank you for this experience and am looking forward to the photo we get! read more

LOVE LOVE LOVE!!! amazing photos/portraits and amazing people working for this company! from start to finish they truly took care of me to make sure me and my fur babies had the best experience possible. they are truly one of a kind and make something for you to last lifetimes!!! read more

This is a scam!!!! It's not free! She told me it's a "free shoot but you have to pay $1,250 for 5 digital photos." Really?! Photos taken of a chair in a dark room for that price? What a joke. Their giveaway is a scam. There are are "winners." They just prey on people to get their money. It's really disheartening and bad business. read more

No need to repeat what everyone else has said in their reviews. The only thing I will say is the people were nice but their business model is poor and puts people in a high anxiety situation asking them to spend up to thousands of dollars for pictures. read more

I found them on Facebook, and there was a contest which I entered in. At first I was skeptical that it was just spam or a fake ad but I still proceeded to go through with it and enter the contest, and I won! The entire process was very smooth and easy, and the staff was all super friendly. We ended up leaving the session after an hour and didn't have to pay a single thing. I would definitely come back and visit to take family portraits. read more

Gabriel & KK were so great! They made us feel very welcome and comfortable and now we will have photos we will cherish forever!

They tried charging us over A THOUSAND DOLLARS for ONLY 12 pictures after we "won a free photo session". This place is the BIGGEST SCAM ever & you're much better off going somewhere else! I brought my PREGNANT girlfriend so we could get maternity pictures taken along with some family photos with our dogs. [[HIGHLIGHT]]They kept congratulating us for winning the contest & took lots of pictures of us.[[ENDHIGHLIGHT]] After the 15-20min session they made us wait in the lobby until someone else pulled us into an office & said "it's time to select your pictures!". She made us pick our top 12 pictures (which was hard because they took about 50). Once we selected our favorite ones she tells us it will be about $1k+ for the pictures... We told her we won the contest & she said "that was just for a free session with our photographer, you still have to pay for the pictures". I told her we did not have $1k to pay for the pictures & she says "well we can give you 4 pictures for $700". $700 FOR FOUR PICTURES!? We denied again & I was ready to walk out at this point, but my pregnant girlfriend wanted at least one picture since she got her hair done & went shopping all day for an outfit. We ended up paying $400 for ONE PICTURE (plus the $150 deposit they require) & sadly didn't get to keep any of the maternity pics we took... I was able to schedule a photoshoot with another professional photographer for $300 at a private studio & he took over 30+ pictures of us that came out 10x better than any of the photos this studio took of us. Save your money, time, & peace by avoiding this place at all costs. Thanks for reading, & hopefully you don't get scammed like us! read more

look, to begin with its not going to actually be FREE. After winning a Gift on Facebook. i walked out upset. Excited to get BACK my 150 dollars that is refunable but turns out they will just make you pay with your deposit money. i HAD said NO about 4 times! when she spoke to me about pricing. Her vibe, her attitude, you just knew she was upset and did not want to stop trying to sell me something. dont get my wrong the pictures where sooo cute but we are struggling with money and we have a 6month baby as well. im very upset she doesn't understand when you are financially struggling from what she made me feel. all i wanted is my free gift but since she kept being pushy i decided to take the L and just pay for one JUST ONLY BECAUSE my son came out so cute and we did not have any portraits of my baby with my 150 that was PROMISED to be refunded. THEY DIDINT EVEN FIX THE PHOTO that my hand came out on my baby's digital photo after paying so much. i had to get it fixed. they will trick you with your deposit money. i dont want to hate or nothing i just want to say be careful.. I don't know why they do this to prey on people. read more

My 11 yr old found the ad on Instagram and signed us up. We won the free 10" and called because we thought maybe it was a scam. It's definitely not a scam! Came to the cutest studio in Frisco with the nicest people! All 3 ladies were super good with our puppy and kids. They got our 2 year old to smile, which is basically impossible! Friendliest customer service and gave us digital options that worked with our budget. We will be definitely be coming back to get beautiful wall art! read more