Adopted a puppy from them and also get my dogs vaccines done through them. All super easy to work…read morewith! Very cost effective! Great people doing great work.

I adopted my dog from Operation Kindness and am extremely disappointed with my experience…read more Before and after adoption, I specifically asked about the lumps on my dog's body on multiple occasions. I was told they were simply fatty pockets and not a concern. Because of those assurances, I trusted that there was no serious underlying issue. Unfortunately, after my dog began experiencing serious symptoms, he was taken to a veterinarian and then a surgeon, where we learned he actually had hernias that required emergency surgery. The hernias had become severe enough to affect his bladder and bowels. Even more concerning, the surgeon believes the condition had likely been present for a long time. I was also never informed that a previous hernia repair had a high risk of failure. Had I been given complete information about his medical history and the risks involved, I would have monitored him differently and sought treatment sooner. I understand that rescues cannot predict every medical outcome, but adopters deserve accurate information and full disclosure about an animal's health. Being told multiple times that these lumps were fatty tissue when they were actually hernias has caused my family significant emotional distress, unexpected veterinary expenses, and put our dog's health at risk. I hope Operation Kindness takes steps to improve communication and medical transparency so future adopters can make informed decisions and pets can receive the care they need before conditions become emergencies.

Yvette is very rude and I felt I was being lied to about the dog I was wanting to adopt. I filled…read moreout the application and communicated my interest. After meeting up with Yvette I was given 8 hours to make my decision. I asked if I could see Nachos vet records with no reply. That was already a red flag. I took a day to think and I was ready to adopt. Yvette said he was no longer available, however he remained on the website. When I mentioned this she did not respond. I showed up to the adoption event the next week and there he was!! I feel if they truly cared about the animals they would be accommodating and work harder to rehome. Overall, I believe Lost Paws is running a sketchy business. The whole interaction with Yvette was very off putting. My heart breaks for Nacho as I was ready to adopt and give him a great new home and all the love!!

I contacted this "rescue" about a dog we were interested in for our daughter. She responded to my…read morefirst email and claimed the dog we were interested in had a family coming to look at him. However, he remained on their website. I contacted them again and was ignored. My daughter went to their rescue event at Petsmart that weekend and the dog was there for adoption. My daughter inquired about adopting the dog and she was totally ignored and was never contacted about the adoption. In fact, the owner blocked her. I have no idea what her issue was. I feel if she actually cared about the animals, she would do everything possible to get her dogs adopted. We are dog people. My daughter showed dogs in 4-h. We have always had dogs. It's just crazy how this woman is treating potential customers because we're not her first bad review. It makes me question her motives.

The front desk lady allowed me to volunteer and socialize the cats here since I can't have any at…read morehome. I enjoyed the peaceful environment and even enjoyed the view of the fresh batch of kittens. Super professional space and great for your next furry friend. Loved the pricing and the freebies they give to people who've donated. 10/10 quality time and great clean space. They even gave me kitty go gurts (Churus)for the babies.

Hey, my name is Keylan minnis and were doing a project for school where we have to serve service…read morehours to help the community and at the end of the year wright a short story about our time there. My Friend Blake and I are thinking about serving at your animal shelter but, we just wanted to confirm that you allow volunteering. We are both about to turn 12 and would love to volunteer there. Our preferred days would be Monday and Wednesday and Friday, we will also work on weekends but week days are preferred. Thank you very much and I hope we'll see u up there in a short time. Ps. Were 12 year old boys

Five Stars for Barney's Ranch!…read more We've boarded and used daycare at Barney's Ranch for many years, and we wouldn't trust anyone else with our crew. We have four dogs -- yes, four! -- and the team here handles them with professionalism, kindness, and genuine joy every single time. Our travel plans change often, but Barney's Ranch consistently goes above and beyond to accommodate our busy lives. Their flexibility and communication make everything so much easier. We're truly grateful for the entire staff and the owners. Boarding can be stressful, but knowing our pups are safe, loved, and having fun gives us total peace of mind. If you're looking for a dependable and caring place for your dogs, this is it. Highly recommend!

I've used Barney's Ranch for over 4 years - they are a great team. They are efficient and know…read moreyour dogs names. They make each visit personable. I really appreciate them. I take my three girls here and because they are small they are able to sleep in the same sleeping area when boarded, as well as play in the same size play area. I really love that you can also follow along with your babies on the camera when they are out in the play-area. They always come back beyond exhausted from all the mingling they get to partake in. And I love it! Xoxo.

Cannot say enough good things. Take my dog here consistently for daycare and overnight boarding…read more - staff is SO professional, friendly and clearly love dogs. Owner is also very involved - I toured the back: looks great for the dogs! - really well organized - they post pictures of the dogs everyday on FB, so I can see what my baby is up to! - reasonable pricing, especially for the quality of care - door to door drop off service! So convenient in the AM Thank you all! My dog has become so much more confident since she started playing with the Bigs Group, and always comes home tired and happy.

Kelce has been to two other doggie daycare facilities but Underdog suits her perfectly. I love that…read moreyou can see how your dog is doing on their Facebook page. When I pick Kelce up, she is happy well balanced, ready to come home eat her dinner and go to bed. I can tell that she's content not overly exhausted or anxious. I love this place! And the icing on the cake is the staff, they are amazing and Rob the owner went above and beyond answering my initial questions. He cares, he's involved and he knows dogs!

We had been talking about adding another dog to our pack for a while, but when I came across one of…read morethe DAS accounts posting this guy I just knew we had to get him. A forewarning - We drove about an hour one way, only to find out that visiting hours were over and we couldn't see him. Essentially, it was a wasted trip. YOU CANNOT PLAY WITH THEIR DOGS AN HOUR BEFORE CLOSE. If that's all you read, awesome! The adoption process was very easy and more thorough than my previous experiences with animal shelters (SA animal control did not care about anything at all). They seemed a little confused on whether he had a respiratory infection (he didn't), but you are given all medical /behavioral notes they have at checkout so you 100% know what's going on when you leave. They were nice enough to give us free shampoo, conditioner, and food. It was a very good experience and we feel blessed to add another crazy guy to our household!

PLEASE BE AWARE, CAT PARENTS!!…read more I had a very disappointing experience with an organization that claims to be reputable. Unfortunately, I felt there was clear bias in how cat owners are treated compared to dog owners, and it was very obvious. Upper management did not seem attentive or helpful, even admitting to not reviewing basic communications from their own staff regarding my situation. Many responsible pet owners' concerns are ignored or mishandled. There are many other shelters and pet service organizations in the Dallas area that genuinely care and will guide you in the right direction when you need help. Based on my experience, as someone who has adopted from them before, I will not be adopting from or recommending this organization again. Please be aware, fellow cat parents.