Quick and easy to find exactly what I needed! Associates were helpful and efficient. I love the…read morerecycling program they have at the front of the store. It's the first of its kind that I've seen!

Nice selection, especially for fragrance, but they could really improve on the customer service. I…read morewas in the store for about 20 minutes and no one greeted me or approached me. One positive is that they do have a recycling program for used up product containers. See photos.

I used to enjoy shopping at ULTA back when they actually said hello and provided you with help and…read morerecommendations. I've stopped into this location a few times recently and have just been ignored every single time. IMO you may have better luck at Sephora if you want someone to help you. Or just rely on yourself and buy stuff at Target. Sigh. Only decent thing about this location is the lot parking and proximity to both Target and TJ Maxx, which are in the same plaza.

My makeup artist didn't put eyeliner on me during my formal makeup application. I had to…read morespecifically request color corrector. It turned out alright in general.

This Sally was the same as any other. Whenever I go in they always seem to be out of items I need…read morewhich is very frustrating. This Sally was clean and the staff was extremely friendly and helpful. I suggest that they keep the shelves stocked better.

From the owner: Sally Beauty at 579 Troy Schenctady Rd in Latham, NY is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

Amazing service and an ample supply of products. The location is close to my job in Troy, so I…read morewill definitely be back. The sales rep walked me through the aisles and a squall of my questions and made excellent recommendations.

From the owner: We have experienced Cosmetologists, Hairdressers, and Make-up Artists on our sales staff to help…read moremeet your beauty supply needs and assist with any questions you may have.

The staff are extremely rude at this location. No help whatsoever. I literally feel uncomfortable…read moreasking for help. I would have bought more but no customer service.

This is a great place to get the professional product you need for stylist. You have to be licensed…read moreto shop here. The staff is friendly and the store is clean and always stocked today I was here doing a sales meeting. What a great group of managers! Can't wait to come back! Thanks again for having me!

Loads of products to choose from and the store is easy enough to navigate. Associates were friendly…read moreand efficient.

Literally the worst experience I've ever had at an ulta. I placed a mobile order and one of my…read moreitems got cancelled, yet I still got charged. So I then said maybe I can just get a different shade of what got cancelled. They refused to let me do this, Yvette the manager was extremely dismissive and unhelpful. She said call the guest services number and that's all she could do. I proceeded to call the guest services number which the agent proceeded to tell me I in fact did not get charged for it even though that's not what's reflecting on my bank statement. She then said she can ship it to me but all I wanted was a refund and she refused. She then tried saying actually the concealer was a "free gift". Yeah ok. It honestly feels like they are just trying to steal my money and that's unfortunate being that ulta is a huge company. Unbelievable customer service from all ends.

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

Wonderful! I've been coming here for 2 years, and have had nothing but great experiences and…read morefantastic results! Gigi and Kelly are amazing and so knowledgeable. The entire staff is warm and welcoming. I have never had any issues with my Dysport injections, and have NEVER been pressured into anything! Rest assured, you are in fantastic hands when coming here! So grateful for this team for always making me feel beautiful and making it so easy to treat myself!