I'm surprised Plato's Closet isn't rated higher. They definitely know what they have and price their items accordingly (Lululemon and Gym Shark have their own (more expensive) rack). The sweaters were around $10-12, shirts $8-10 and shoes around $30. But overall pretty good stuff and well organized by both size and color. The men's section seems to have a bit better stuff, my boyfriend scored four items! They also have a superb collection of Michael Kors bags and wallets, they were in very good condition. I'd recommend this spot! They have a few changing rooms too. read more

Great selection, organized, clean and a vast variety to choose from. Overall great resale, thrift option when looking for second hand clothing. read more

I had pretty low expectations after reading all the recent 1-star reviews; however I was pleasantly surprised. It wasn't super crowded during my visit due to it being a Saturday night. I happened to have a bag of clothes to sell in the trunk of my car so I brought them in with me. The time to go through my Clothing was 30-40 minutes but I think they were done in closer to 20-25. The store is well organized as someone else mentioned by style of item and size. They also had a large clearance sale during my visit where all clearance was 70% off! I did find a few pieces to purchase and then I got a text when my buy was ready. They did pass on most of the bag but took 4 items for $13 and some change which seems to be standard for most Plato's it seems. I also got a 5 off $25 purchase coupon on my buy receipt which they applied to my purchase. read more

We brought in 35 pairs of super nice Nikes and Adidas for a spring clean out. They did our buy in like 2 minutes. They bought 3 pairs. When we got home, we recounted and turns out we were short one pair. Someone working there must've taken them cause none of them fell out of their bins and we triple checked our count before AND after the drop off. Seems super shady. Also, they sell SO many fake Jordan's. Just so many fakes. Not even good fakes. Trashy. OH and did I mention, the older lady there is rude af and the moody quiet girl with the brown hair is super judgemental. We're in our late 20's and I guess we're "not cool" or "in" so she took one look at us and passed on most of our stuff. While taking other girls stuff that was dirty and with holes. Kinda annoying. read more

Came here recently with a friend who was looking to add some business casual pieces to her wardrobe. It's been a few months since I've been here to drop off and I was taken back by the condition of the store. I was disappointed a few months back when my items were not taken, some were new with tags and in season. Imagine my surprise when we found several pieces of clothing with obvious stains and tears, probably 1/3 of the 20 or so pieces we handled! We picked up one purse that was not only overpriced for the brand it was but still contained a dirty bra from the previous owner. This should tell you how little their quality control checks are these days. Which is disappointing as until my last drop off and this shopping visit I considered them to be fair in their selection. Not only were the quality sub-par but the floor was filthy! Huge dust bunnies were everywhere. Long dresses and such that touched the floor had stains on the bottom from the exposure. Many items had fallen off the hangers and were on the floor under the racks. It looks like nobody was doing any sort of upkeep. On the plus side they do have some interesting pieces. Just be meretricious in checking the quality. I also felt some pieces were overpriced for used, store brand items. I hope they get their act together because things have definitely went astray. read more

I don't know why there are so many negative review, the workers were super friendly and hel. They took 21 of my pieces and payed me $100. it only took 30minutes to an hour for them to look at everything. read more

Had a confusing interaction today when entering the building with a tote of clothes to sell. The employee quickly said "due to the influx of buys, we are not taking anymore buys today." This confused me, as a company that buys clothing AND sells it should be able to accommodate for any prospective clothing that is brought through the door at anytime. Like if everybody else beats me to Plato's one day, do y'all just run out of money? Didn't know I had a rush to beat, but guess I'll be there bright and early next time. I'll be sure to set an extra alarm. read more

Great! I came here this past Friday and they had a 5 tanks for $20. The store is organized by style and size. I found some great finds. I even got the chance to use the Yelp check-in $5 off coupon. read more

I would rate it a 0 star if I could .. gave them new EXPENSIVE pieces of clothes , over 13 pieces of different clothing, that included a pair of Cargos that costed 60$ and they only gave me 16$ and some change for them . read more

This store is basically a scam. They say they will take name brand clothing items, I brought in 3 trash bags well filled with MANY different name brand items, they took little to NONE of my clothing, also not the mention the employee had no idea what she was doing, whether she was new or not, she needed better training. My friend brought in 3 name brand shoes, they even had the EXACT same pair of shoes on the shelf while we were there, and they did NOT take his shoes. Out of all 3 bags of clothing they only took 5 pieces, leaving me with $23.58, waste of time and honest to God not worth it read more

Very disappointed with the service I received. The girl who was conducting the buys was very unfriendly from the moment I walked in. She failed to greet me yet greeted several others who walked in subsequently after me. I waited for 45 minutes due to them being quite busy (which was to no fault of theirs) only to be told not a single item out of my two bins of clothing and shoes were up to their standards. While I understand not wanting to take some or even a majority of my pieces for that matter, I did bring in some nice name brand items in my opinion. Nonetheless their store was evidently full but all in all, I would've left with a better feeling about the place had the employee been a bit nicer. read more

I brought all new brand name clothing, literally NEW that I could not wear because I gained weight. Clothing from Pink, the gap, Michael Kors etc.. they gave me an excuse saying the style is more than a year old, which is crazy because the clothes I bought were new and soooo much better than what they had on display. The clothes they had out literally looked like rags! Shady, will never ever go back, didn't help that they were also rude. read more

Absolutely lovely staff! Was helped by Crystal for a sell and buy transaction. Great place to sell old clothes for a new look!

Yah on multiple occasions I've taken a bag there to sell stuff & sometimes that might only take 3 out of 20 items. I feel like they judge what to take based off the person who's checking the item. I've brought in brand new Nike sneakers never worn - they'll say no but the sneakers & other shoes they sell are horrible! Holes in them, dirty, ruined sneakers and other shoes. I even asked about selling a barely used Coach bag & was told no. I've also brought back an item after I was told no & the different person that checked it the second time said yes - bought the item from me. Very strange! It's the people! read more

not great. they literally have the worst pick for clothes sometimes. i come in with good quality clothing and they don't take any of it? how does that make sense. and then the lady giving me my stuff back is rude, literally throws my stuff on the counter. read more

I actually wish I could give this place 0/5. I've always hated going there as I've taken them premium designer items that were barely used and they offered me $6 or didn't even take any of it. Clothes, shoes, jewelry, handbags, wallets, etc. To put it LIGHTLY, this place has a BUG problem and unfortunately it has also become my VERY EXPENSIVE PROBLEM as they've hitched a ride home on the designer clothes I brought home with me that Plato's wouldn't take. Not to mention the medical bills I now have from said severe bug problem. 0/100 will NEVER recommend this place to anyone!!!!! read more

I used to love Plato's Closet, specifically this one but i'm not a fan anymore. i can in on Sunday the 3rd of March at 5:30. Plato's closes at 6 and i just wanted to sell some clothes but they already had the drawers closed! They said they weren't busy so they closed early.. didn't realize you could do that! also, when i did bring in my clothes yesterday, they ripped me off. it was all PINK and Victoria Secret clothes and i didn't even get $30 back. ill never be coming back. poor management. read more

Once again gave them a second chance today and took them my clothes. They said it would be a thirty minute wait.... she barely looked through any of my FALL SEASON clothing (which we are going into) and once again I got hardly anything for my clothing. This place is an ABSOLUTE JOKE. You guys take absolute garbage. Things that are NOT EVEN IN STYLE. NO ONE WANTS TO WEAR A PLASTIC CRAPPY JACKET. FYI FOR THE OWNER if you want to look at the times for drop off: Name: Emilynn McComsey Drop off time: 12:07 read more

the amount of times i tried to sell BRAND NEW IN THE BOX VANS, forever 21 WITH TAGS, wouldn't buy them. now today i wanted new shoes, found a pair of vans on the clearance rack i wanted. was still charged full price. if you're alternative looking or have as much as a septum piercing don't go here at all. bunch of jerkoffs behind the registers. read more

Very disappointed, I went there to consign and shop, they won't accept my excellent condition (almost new) items, but then have a bad selection- comparable to shopping at goodwill. They do not offer much for items you bring in. They offer 1/3 of what they would sell it for. They bought two shirts from me from American Eagle and Hollister, excellent condition, only being a year or less old, and they gave me $3.00 in total. I would rather sell on Poshmark and Depop for what it is actually worth. read more

Terrible. Absolutely, horrific. I waited around for an hour and a half, to only be told that they wouldn't take any of the clothing I wanted to give. I am LIVID, the customer service was terrible, and non existent, probably because the entire staff was just shy of 15 and there were only three of them. It was clear they were understaffed and over worked and too young to be dealing with customers. Every customer in line ahead of me left frustrated and angry, including myself. Hire people who can manage a store, hire more people. AND BE UPFRONT ABOUT WHAT YOU ARE WILLING TO TAKE FROM THE START SO PEOPLE DONT WASTE SO MUCH TIME AT THIS GARBAGE ESTABLISHMENT. Never again, ever. I'd rather just give my stuff to goodwill for free. read more

This is a great store! Lots of clothes to choose from and all the employees are helpful. Geared more toward teen girls, but I have found great shirts and jackets for me too. read more

Wish I could give 0 stars. Great if you're looking to BUY cheap things. If you're looking to take your used items to sell here, don't waste your time. Always a bad experience read more

This place is a waste of time if you're looking to sell items. It's staffed by a bunch of moody little girls who barely even look at your stuff and leave it a mess when they give it back to you. I brought in lots of designer items, quite a few new with tags and they were only interested in a few items... look around the store and the stuff I brought in to sell was way nicer than what they had on the floor. Maybe they're more interested in cheap, ratty clothing as I've found several items with holes at this store and they'll offer you 10% off but then it's final sale. You're better off at a real consignment shop that's run by professionals or even Goodwill seems like a step up from this place. read more

Nice clean store, huge selection. Prices seem good when on sale, otherwise slightly high. More trendy store, more for the younger generation, although styles for all ages could be found. read more

I have sold with Plato's closet before so I understand their policy, however this past week I brought in 2 full bins of clothes to sell. I dropped it off and not even 10 full minutes later they said it was ready. When I went to pick it up, they showed me what the were going to buy from me- and I was shocked. They decided to buy multiple old T-shirts from me that I knew had holes in them and the lettering was cracked as well as the couple old faded pajama sets I had in there. This is NOT what I was expecting them to pick as I had numerous BRAND NEW jeans, tank tops, blouses, etc in there. I took my bins back out to my car and noticed that they definitely did not look through everything as most of the items I had in my bins were still folded the exact same and in the same order I had put them in. This whole experience only made sense because the store sells extremely outdated clothing and there's no way 2 huge bins could've been sorted through in 7-8 minutes. I will not buy nor sell here again. read more

I took a bag of excellent condition clothing in and all they took was a tote bag and gave me $3 credit. While I waited I saw many items the took from others with stains or missing parts. I feel the young girls probably help out their friends rather than take quality clothing. read more

girl was rude to me because it was my first time at that plato's and i felt them judging me the entire time, i probably could've gotten more money but the girls were rude and took almost everything and i got around 50 dollars and like more than half of the clothes i brought were gone. don't recommend read more

Went here once, never again. Horrible customer service. 10/10 do not recommend this place

Negative 5 star review if I could. They literally accept nothing here. My wife and I wear only name brand stuff and it's all very gently used. Only one time they randomly accepted some clothes and gave us like $0.75. Someone's making a killing in some corporate office because the clothes aren't even cheap to buy. $18-$50 for jeans. You can buy them brand new at American Eagle for that. $10-$30 for shirts. $20 for a shirt someone has already worn for a year? Basically an expensive goodwill. I'll go to park city and buy it new for almost the same price. This place is a joke. read more

Not a fan at all. They reject almost everything you bring in to sell even though the items are claimed to be what they are looking for. I won't ever be shopping there. read more

The selection is terrible. I can buy the clothes new in store cheaper than here. I go in often and see things that are way older than 2-3 years old. The store is filled with forever 21 and Charlotte Russe crap. I took in brand new clothes that either still had tags on or were worn once or twice that were rejected.(J.crew, banana, loft..) I have been shopping and selling at platos in exton and paoli for years with much better success. Quality of clothes accepted at this location are less than par. The shoe selection here is also terrible. I search through the size 7 section and the shoes are already well loved nothing hardly worn that still look new. I see Kmart and Walmart items in this store too. I will keep driving the hour to go to the other locations rather than going here any day. read more

I'm kind of stuck between a two and three star experience. A few reasons for my recommendation: 1. When they first opened, I brought in some Lauren Conrad clothing to sell. Pretty much brand new-some had tags on. They took nothing, and the girl at the counter said "You know, we buy and sell TEEN clothing here." and suggested that I go to another consignment shop. I am in my 30's (and maybe she saw that on my license when I was trying to sell my clothes), but I look like I'm in my early 20's. I just kind of thought it was rude.... 2. I rarely shop at the store because I think their clothes are WAY overpriced. Sure, you can get a PINK long sleeve top there for $22---but you can also get one from PINK during their big sales for the same price or less. They say they take trendy teen clothing, but then when you look through their racks, there is a lot of Walmart clothing mixed in. Nothing against Walmart, but they sell those sweaters for $10 (about the cost of the original purchase) and a top from Gap for $12. (No joke, I got a Gap shirt there for $2 once on clearance. Perfect condition.) 3. I will say, though, that I do not think the girls who work at the "sell" counter have any idea what they are doing. One of my experiences: I took in a small number of clothing items and I had two pairs of PINK lounge pants that I purchased about five years ago from VS. I didn't think they would take them, but they took one pair and said the other pair was too old. I bought them both five years ago during the same transaction. I did find a LulaRoe Sarah duster sweater for $10 there, too. SERIOUSLY?! Those things retail at $70 and this pattern was pretty new. Whoever priced that didn't do their hw...I'm not complaining though, I was very happy I found it! I will take things in that I am more than willing to part with (aka, I would just end up either taking them to Goodwill and donating or selling at a yard sale and making a buck off of), so I don't mind that they don't give you a lot of money for the clothes. The amount they give you for what they turn around and sell it for is about what a consignment shop would give you from a sale-except you get cash up front instead of waiting for it to sell. Best bet-if you have items that you think they should buy and they pass on them, go a few times with these items. They don't keep track of what you don't sell to them. If you think you deserve a few bucks for something they pass on the first time, there's no harm taking it back again a second time. Their clearance items and big clearance sales are worth it! I got five sweaters for $10 once-all great condition! =) Also, their dress selection (although kind of small most of the time) is really great. They have allllll sizes and I usually find something that can fit me and look great! A lot of people say they don't take your stuff, but I've taken in small batches of good quality stuff and I'm usually pleased with what they take. I've always had a positive experience with the staff there, too. They are all very friendly and helpful. read more

NEVER. AGAIN!!! This place is the worst. Went in with two bags of clothes, all gently used a few times and ALMOST ALL NAME BRAND. They took two items (one a PacSun $50 jacket) and I received a total of $5!!!! There were skinny jeans from American Eagle & PacSun WITH TAGS that they didn't even take. The clothes in the store were all ugly and overpriced. Save your time and don't bother going to this place. read more

Wouldn't recommend to anyone.. Used to be a frequent shopper here but this place has become a joke. It's a complete ripoff, and will not be going back. I've sold them my clothes before, which they are very picky about and give you very little for. I understand they want high quality merchandise but when you look through the isles you see quite the opposite. The items that are actually name brand and in good shape are WAY overpriced. Would rather go to the mall and pay the same price for something new! I'd rather donate my used clothes to a good cause rather than get a couple bucks for them to turn around and make money off of. Seriously this place is not worth your time. read more

incredible rude staff, selection is wildly dated. i wouldn't recommend going. the prices aren't like a normal thrift store which would be fine if they were higher quality pieces or even hand selected nice ones. they are simply not. read more

I came in to sell clothing today at around 11:30 and from the second I walked in the door the young clothing sorter was so rude to me. She wasn't friendly at all and her customer service was terrible. I brought in an entire bag of brand named sweaters and jeans that had never even been worn or were lightly worn and she only took a few items. I feel as though she had no clue what she was doing and should NOT being working in customer service. Not to mention her pants were pulled so far up her crotch that it was making me uncomfortable. I will not be returning read more

Wonderful customer service! Greeted by a warm and friendly smile by Morgan when I walked in the store. I found a gorgeous Michael Kors handbag and a lovely Kate Spade wallet that I bought on the spot. Always a pleasure to visit this Platos! read more

I recently brought my gently used name brand clothes to Plato's Closet. In my bag I had a pair of Sperrys worn 5 times with the Sperry logo still on the bottom of the shoe, a button down holister shirt worn a few times, an Under Armour athletic shirt that does not ride up when used for sports, a long with a few other very nice items. I was appalled to find out that they did not want any of my "over used" items especially after they told me they needed more nice guys clothing in their store and to come back and do business with them. I wasn't looking to make a lot of money, just a broke college kid. I will not be returning to Plato's Closet of Lancaster on Manheim Pike again. read more

Great website but very misinformative sadly. After calling every few minutes for an hour together through, I was told that even tho their website said they'd want my item, they couldn't take it. The clerk wasn't rude, but she didn't have fantastic people skills either. I'd be curious as to how the store runs, but lo add the interest to check it out because of the discrepancy between their website and store policies read more