We lost out entire $5k investment within one year after purchasing a Viking range from Ferguson…read moreHome in Medford. It arrived damaged - the oven door never shut properly and grew progressively worse over time. There were many other issues. Some were safety related like spontaneous fireballs when the oven fan would blow out the flame on either of the back burners while propane continued to spew out. So we could not sell it even as damaged in good conscience. When we tried to contact Ferguson to seek guidance in the very beginning they immediately ghosted us and did not return a single phone call or email. We later found out that Viking's alleged two-year warranty does not apply if you live in a rural area so that was that and we eventually just had it hauled to the dump. Ferguson could have helped us but chose not to. My recommendation is to choose anyone but them.

Horrible customer service by the store manager. Very disorganized and poor communication for months…read moreduring the build of our home. Bait and switch sales approached. Promised Pro pricing in the beginning but at purchase time all MSR and no discount. Buyer beware! Took our order to a competitor at the last minute. Shame on u Ferguson.

Brandon and crew took a drab venue and turned it into a sleek and stylish evening out…read more They will set your event apart from others with their premium sound, lighting and staging. They have it all covered, work efficiently and are respectful of other vendors. They are by far a 5-star company.

Pros with hearts for family! Sometimes there are struggles but this company strives to do better…read moreevery single day, every single job! Even tho mistakes can get made, it's how it is handled that makes the difference.

Worked on several projects including RV plug & out door light switches & plug ins. Did a good job…read more Prompt, friendly & neat.

The electricians were great and did everything professionally and with a smile. What irritated me…read morewas their billing. I was charged for the hour, but they also charged me additional 15 minute fee to come to my house. Keep in mind I'm in the same city. That wasn't mentioned and wasn't a separate charge. It was added to their hourly rate, so an additional $37 to the invoice.

Patriot wired my house and did a beautiful job. Their staff works with diligence, efficiency and…read moreprofessionalism. They went above and beyond to make sure all my light fixtures were in the perfect location. Can't recommend this company enough

Do not recommend! Look elsewhere. Bad communication, very poor value for the quality of…read moreworkmanship, and no follow through to ensure a functional result. I just finished a custom home construction where Patriot Electric was the subcontractor handling all my electrical needs. Among all the subcontractors, they were the most problematic, by far. When we did the initial walkthrough with a senior member of the company in February, he was grouchy, inattentive, and refused to write down any of the details on the plans that we printed for him. My GC and I had spent many hours preparing for this meeting and presented the plan over a 7 hour meeting with him, and I guess he was just going to remember all these details when the work was done? Not unexpectedly, there were myriad mistakes when the team came to lay my wiring. Switches were wrong, outlets missing. When my GC called them to make corrections to their mistakes, it was met with hostility and annoyance - corrections were grudgingly made. The greatest issue I have with Patriot is that when I requested "dim to warm" overhead lighting - such as the Phillips warm dimming LEDs - I ended up with Smart lighting by Halo that must be programmed using an app to create "16 million different colors" (who needs THAT?). There was no discussion with me to ensure they had selected the correct product. Before I knew it, they were installed all over my house. It turns out that these recessed smart cans are not compatible with a wall dimmer and are wholly dependent on using the WizApp in order to direct their brightness and color. Three months after the final electrical trim was complete, my overhead can lighting is still not functional and no one (including Patriot) can make this lighting function as designed. When I turn on my kitchen, 5 lights are "warm white" and 2 lights are "cool white". If I flip the switch, some of the lights even go from whites to purple or blue! Since these "smart" Halo cans came with a premium cost, I am angry and disappointed that I am still not in control of the lighting products that were selected by Patriot without discussion. The final cherry on top of this insulting sundae is that Patriot just submitted a $1700 bill to my general contractor for last week's visit to try to address the problems with my overhead lighting (failed again), to install an outlet that they missed on the plans, and to fix a pendant light that they couldn't get to function on the first 2 visits. This is on top of the $23,000 that I have already paid for their build services. If you have a simple project, unlimited funds, and don't care about customer service, this may be your company, but I'd personally recommend steering clear. The BBB is also receiving this feedback.

Kenny (owner) recently installed Govee permanent lights on my 2nd-story ADU, and I couldn't be…read morehappier with the results. He was prompt in his communication, did exactly what he said he would, and completed the job quickly and perfectly. He paid extra attention to details - such as how the light will look/land in the peak of the roofline, the side lights (which I use as security lights at night), and perfect spacing to get all the lights JUST RIGHT! The lights look fantastic, and his pricing was very fair. Kenny is honest, trustworthy, and truly delivers great value -- well worth every penny. I would absolutely recommend him for any renovation or installation work!

I use them every year and they are the best in the valley. I absolutely love the family and they're…read morehard-working and they're very creative on how they design my Christmas lights. Everybody should use them.

I had a break in the electrical line to my well (200 feet)…read more My call for help was returned within the hour! And a very knowledgeable and nice young man showed up soon after. He discovered the problem and fixed the the wiring issues that the previous owner of the property had created. I am so thankful to him and to Southern Oregon Electric. I highly recommend them!

Peter and Jeff and the team are fantastic to work with. Responsive, knowledgable and friendly…read more Highly recommend!

Scott and his team are great to work with! They have years of expertise and always give us a free…read moreestimate for any work we need done - from sprinkler head and valve repairs to work on our Hydrawise system. They can do full irrigation system replacements. Scott communicates well and responds in a timely manner - which is key for irrigation issues! The Yelp review says we are in San Francisco - we are in Oregon -

Scott and his team remodeled my front and backyards in 2021. It looks fabulous. They are a family…read moreowned business and do outstanding work. They have answered my calls and have helped with sprinkler system every year since 2021. I truly appreciate this family run business. I would highly recommend them.