Date of visit: November 17, 2023…read more I visited looking for running shoes, after spending several minutes in the section I was asked if I needed help and I declined, but maybe I should have said, "yes," the shoes were kind of all over the place, not arranged by size and often not near the corresponding display shoes. Making matters worse is that the shoes are double-stacked, meaning I had to pull out the first set of boxes to see if the boxes hiding behind them were 1) the shoes I wanted, and 2) the right size. This took quite a bit more time than I had anticipated spending on this activity! Once I finally found a pair that was in my size and I liked, I went up front to pay and while there were several employees hanging around the door, only one of them was at a register, so I had to wait for her to finish with the customer in front of me. Then after my transaction was complete, she told the crew that she was taking her break and someone would need to be available in her absence.

Fraud! I've been a returning customer and have spent thousands over the years! I recently purchased…read morea pair of shoes online for my son and the next day, my card was compromised where another pair of shoes was ordered in my name for a ridiculous amount. When my bank notified me of the suspicious charge, I called Dick's Sporting Goods Fraud Department, filed with the police and my bank. Long story short Dick'sSporting Goods sent paperwork to my bank saying they have reason to believe I made this purchase and it was my responsibility. The bank later on disagreed and made it right but Dick'sSporting Goods.... Will not get another penny from me.

One thing I love about REI is the membership. The benefit of being able to return almost anything…read morewithin a year of purchase is really awesome, helpful, and convenient. With the membership, you also get 10% back on eligible items and free shipping with no minimum order. The downside I've found with REI, is that over the years REI has switched to selling more REI branded items instead of all of the other cool brands they used to offer. Their variety of brands has diminished from what I've seen, which is a bummer to me.

Tim at REI went above and beyond helping me find the perfect hiking boots! He took the time to…read morelisten to what I needed, answered all of my questions, and made sure I found a pair that fit comfortably and matched exactly what I was looking for. I never felt rushed, and his knowledge and patience made the whole experience easy and enjoyable. Excellent customer service and someone who genuinely cares about helping customers. Thank you, Tim! Highly recommend asking for him if you need help.

If you don't read my whole review, just know that you won't get professional service with these…read moreguys. After scheduling a day for their mobile boat winterizing/shrink wrapping service to come to my house, they never showed up. Even after I called the day of and confirmed that they would be coming, they didn't even bother calling to let me know they weren't. I had to call a few more times to even get them to answer. Once I finally got a hold of them, they said they would get back to me with a re-scheduled date. No one ever got back to me and no more phone calls were ever answered. I understand if companies are busy, but to blatantly ignore phone calls and not show up to scheduled meetings is completely uncalled for. Not only did I waste my time, but now I have to wait for a real professional mobile boat service to come. If I could rate less than 1 star, I would. Thanks for nothing. After searching the business online, I found an article that supplements my review: https://fox6now.com/2018/07/16/numerous-complaints-village-leaders-in-butler-say-troubled-boat-business-has-been-an-issue-for-years/

BEGINNERS BEWARE I…read morelooked at about 8-10 boards and Paul tried to sell me these boards at "excellent used" price. He neglected to mention that about 5 or 6 of these had core-shots and would need more work after purchasing them. I ended up only purchasing decent boots but I was lucky to come in with a Colorado snowboarder to tell me that he wasn't telling the whole truth. If it wasn't for the Coloradan, I would've spend $120 on a board that would've needed more work and break during a ride

Extremely knowledgeable, friendly, and ready to help you any way they can, highly recommend!read more

First - the Cons…read more Hours are less than desirable. 8 to 6 Monday to Friday, no Saturday. Hard to get to when you work the exact same hours over an hour away. Some of us work for a living. Communication can be lacking. Updates on items / processes are hard to come by. Pros - Had a Streamlight go bad within a few months of purchasing it. Did not buy it at Streichers, but Streamlight website said to send to an authorized repair center, which is Streichers in Butler, WI. It was the closest to me, I thought that is the best to do. Sent the flashlight VIA UPS. No confirmation they received it or what they were going to do. However, I got a voicemail a few weeks later that the flashlight was ready for pick up at their store. I called and left a message saying it's hard for me to get to the store by 6pm, and to let me know about shipping as I had no problem paying for shipping cost. No call back, however - did receive a brand new flashlight in a nicely packed box the next week. NO charge for shipping. I was very pleased at the end result, for both Streicher's and Steamlight (great warranty). Just wished they would communicate a bit better. Overall a solid 4 stars and definitely pleased at the result.

Always greeted with a smile! Great downtown store with a large selection of clothing, shoes, gifts…read moreetc. Even have Berks, sunscreen, trial maps. They got it all.

This store is such a hidden gem. They have some amazing outdoor and athletic gear, which many times…read moreis only available online. They have a giant sales room with some amazing deals and a huge selection. We got some super comfortable sweaters and smart wool shirts for a great price. The staff is helpful and kind as well. Would highly recommend checking them out if you need some outdoor gear or are in the area

This is my favorite location with the friendliest staff and quick service! The store is nicely laid…read moreout, and the team knows what they're talking about bikes!

I go there every time I have an issue with my bike that I can't fix myself. Always a great…read moreexperience. The people are always helpful and pleasant to work with.

As an experienced bowler, I can talk a good game. The problem is some pros can let my thoughts…read morecloud their judgment on proper fit. While Bill Monce at Bowlersmart at AMF Bowlero listened to me, he still fitted me with a grip he thought best. Because Bill trusted his system, my rev rate is higher than ever! After the initial fit, I took a lesson with Bill to fine tune. During the lesson, Bill fixed a major swing flaw, brought me up to speed on bowling technique in the 21st century, and gave me a vision for building an arsenal. Overall, I had a great initial experience with Bill that produced immediate improvement.

Worst experience ever. Called to confirm hours then drive all the way to Burleigh to purchase a…read moreball and get it drilled. Walked in and politely waited my turn. After 2 customers ahead of each was told to step back and wait. 30 minutes and MULTIPLE customers (who came in after me) I finally had enough and walked out. I wouldn't go back there if they gave me the ball for free. An hour later I am still fuming. I had my mother and 4 year old daughter waiting in the car for something that should have taken 10 minutes.