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    Playgarden Prep - Tribeca

    4.8 (5 reviews)
    Closed 9:30 am - 5:00 pm
    Updated 1 month ago

    Services - Playgarden Prep - Tribeca

    Multiple children care

    Single child care

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    Royal Magic Castle

    Royal Magic Castle

    (11 reviews)

    Downtown Flushing, Flushing

    I'm always in search of newer and better indoor playground. Royal Magic Castle has got to rank in…read morethe current top 2 or 3. Huge modern play area, sand room, laser tag and arcade room including claw machines. The admission price is a bit pricey compared to others, open play costs $42.99 + tax for kids 3 feet and taller and 1 adult. Additional adults cost $18.99 each. It does include unlimited time as others are usually 2 hours max and it includes laser tag. Place is very large, has drinks and a small gift shop (toys, gifts etc). Place is modern and clean for now... until the next new indoor playground ground opens up.

    Extremely disappointing experience for my child's birthday party…read more I rarely write reviews, but I feel it's important to share this experience so other families know what to expect. We booked our child's birthday party here and it turned out to be one of the most frustrating experiences we've had. From the start, communication and customer service were poor. When we booked, we were told that to receive their 20% discount, the deposit had to be paid by cash or Zelle -- no credit cards accepted. We ended up sending a $300 deposit via Zelle. On the day of the party, we were unexpectedly told to pay the entire $944 up front, even though we had already paid a deposit. The staff said they would "refund" the deposit afterward, which was never clearly explained before. This caused unnecessary stress during setup since we had to gather additional cash right before guests arrived. During the event, there were several issues: We weren't asked to sign waivers until after the kids started playing, which interrupted the start of the party. The laser tag (included in our booking) wasn't ready -- the staff said the equipment was still charging. The staff's attitude was dismissive and unhelpful throughout. After the party ended, we stayed about 30 minutes to clean up the room -- something most places understand is part of the process. The next day, when we asked for our $300 deposit refund, we were told it was being withheld because we "stayed 50 minutes longer." That's unreasonable. We were cleaning up, not extending the party, and the children had mostly left. To make things worse, when we tried to discuss this issue, the staff was rude and unprofessional. The facility itself wasn't well maintained -- we even found garbage in the ball pit. Between the lack of communication, poor management, and the unfair way they handled the deposit, I cannot recommend this business to anyone. There are so many better options that actually value their customers. Spend your money elsewhere -- you'll get better service and less stress.

    Xtreme Energy

    Xtreme Energy

    (87 reviews)

    We come to Xtreme Energy in Englewood all the time -- it's one of my kids' absolute favorite…read moreplaces, and after attending a birthday party here, I'm even more impressed. Jennifer, who hosted the party, was beyond amazing. She was so warm, kind, hospitable, and genuinely made every guest feel special and welcomed. I honestly don't think I've ever seen birthday party staff this attentive and caring before. She went above and beyond and truly made the entire experience feel seamless and special. It honestly comes as no surprise because Xtreme Energy is already one of the best places for kids, but this experience completely exceeded expectations. Highly recommend for both play and parties!

    Hosted my son's 3rd Birthday in November 2025..Im just now getting around to reviewing following…read morethe Holidays and New Year, but definitely wanted to speak to my son's experience... He still speaks of his birthday and I can't say enough amazing things about the experience! From start to finish, it was truly a one-stop shop. They handled everything from decorations, food, cake, and nonstop indoor play, which made the day completely stress-free for us and unforgettable for our little one. The space was clean, safe, and perfectly set up for toddlers to have a blast. The staff was incredibly friendly, organized, and attentive, making sure every detail was taken care of. The food and cake were delicious, beautifully presented, and right on time. We also added the balloon animal add-on, and it was a HUGE hit, the kids were absolutely thrilled and it added such a fun, special touch to the party! If you're looking for an easy, fun, and perfectly coordinated birthday party experience, I highly recommend Xtreme Energy Englewood. They made our son feel so special, and we got to actually enjoy the celebration instead of stressing over logistics. Thank you for making his 3rd birthday so memorable!

    Playgarden Prep - Tribeca - childcare - Updated June 2026

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