I lived at this complex from December 2017 until June 2024. For many years things were manageable,…read morebut my final year was one of the most stressful and disturbing experiences of my life. In December 2023, I discovered a rat inside my apartment. When I reported it, Andrea R. dismissed my concern, telling me that "every building has them" and that it was probably a mouse. Despite my reports, photos, and visible evidence, management repeatedly minimized the situation. I emptied all my food cabinets, yet the animal continued to cause extensive damage: chewing my shoes, cabinets, electrical cables, and leaving feces throughout the apartment, including inside my son's bed. I provided management with photos of the feces, damaged belongings, and affected areas. Even then, I was told that pest control believed it "could have been a squirrel," which was alarming and felt completely dismissive. Out of fear for my son's health and safety--due to well-known diseases associated with rodents such as Rat-Bite Fever, Leptospirosis, Salmonellosis, Hantavirus, and LCMV--my son had to move in with his father. No parent should have to make that decision because management refuses to act responsibly. Pest control continued placing mouse traps, which were clearly ineffective. I personally purchased rat traps from Home Depot, and my son's father also tried additional traps, all without success. A full month passed while I lived in fear. I was so afraid to sleep in my apartment that I discarded my son's bed and my own bed. I repeatedly asked Nicole in tears, to let me temporarily sleep in an empty unit across from mine (Unit 106W) or any vacant unit, just for safety. Her response was: *"I feel for you, but there is nothing I can do." I also told her that I have seen reviews of people posting that they had issues with mice, and she said" Nobody believes those reviews, I relly do not care". With no family in Rhode Island, I spent weeks sleeping at my son's father's house, staying in hotels, asking friends to let me sleep over, and on some nights, even sleeping in the complex lounge after it locked at 11:00 PM because it felt safer than my apartment. This experience severely affected my mental health, finances, and work performance. I am a teacher, and the stress became so visible that my school administration noticed a decline in my concentration and well-being. On February 11, 2024, I finally found the rat dead in a trap. That day was genuinely one of the happiest days of my year because the constant fear finally lifted. However, by then, the damage was done--financially, emotionally, and physically. I had to replace **beds, shoes, electronics, and personal belongings, and endured months of anxiety and instability. Instead of taking responsibility, management later denied my lease renewal, claiming my apartment was "cluttered" and suggesting that I somehow caused the infestation. This was deeply insulting and felt like an attempt to shift blame rather than acknowledge the structural issues, including holes and access points near my unit, that allowed a rodent to enter. I have photos documenting everything, and there is no inaccuracy in this review. I would never wish a similar experience on anyone. Management had multiple opportunities to help--by temporarily relocating me or taking decisive action--and chose not to. I strongly caution anyone considering living here to think carefully about how serious maintenance and safety issues are handled.

I am a current resident, I have not been able to get a nights sleep since moving in. I can hear…read moreevery word my upstairs neighbors say every cough and any other activities they are performing they are up all night and this has been going on since I move in. I have asked to move to a different apartment at my own cost and was told I would have to pay a transfer fee as well. All they do is want you to try and record the other residents and even when supplied those recording they want you to keep doing it with no resolution. Again I only asked to switch to a new apartment and have got no help. If you value sleep and privacy do not live here

Please save yourself from old and buggy apartments. The price is enticing but it is not worth. The…read moremanagement company is terrible. They think the renters are not worth getting Any service from them.

Recently moved into a property they manage and hired them to clean the dryer vent. OMG the vent was…read morebeyond clogged, with hair trapping lint that blocked the duct. Also leaking air from the clamp around a torn hose that attached the dryer to the duct work. Al and his team were efficient, friendly and ensured everything was clear and in order.

Kudos to Jim Desrosiers for getting a great team to solve our street lamp problem. Everything is…read morebeautifully illuminated tonight.

I rented from this place for 3 years. Originally supposed to move into a different unit that they…read moresold on me the week before we were supposed to move in. When we did move in the floor of the entire apartment was caving in. They said they weren't going to fix it because it was going to cost too much. We had a broken stove, which they did replace. Then the dryer in the basement went. Which we then had to pay more to use. Then there was the ant infestation that we had that they did nothing about. Then the fly infestation we had that they did nothing about. Bedbugs. Which they sprayed for once and they didn't go away. The cabinets in the kitchen were falling apart, there's no ventilation in the bathroom so there was mold all the time. When we asked for a ceiling fan they told us to buy it and they would install it. Our fridge ran super hot. Oh, and they'll evict you in an illegal manner and try to tell the constables that you need to be out earlier than you were told. They also will look for the people who give them a hard time and keep upcharging the rent. If you give them a real hard time, they'll evict you. Dont ever rent from them.

I have been renting from this company for a year now. I have lived with cockroaches the ENTIRE time…read moreI've been here. They come and "spray" once a month every month, but it doesn't get rid of the roaches. Me and my children don't even have to leave the house while they spray so the roach "spray" obviously isn't very strong at all. I've talked to my landlord and the poorest control guy himself and nobody will rectify this issue. Very un professional. We've also seen evidence of rats and informed them of this, to which they again did nothing to fix. Also they say they will come to shovel during snow storms but we have had to shovel our driveway for every storm we've had this winter. I will never rent from them again when i move out, and i would never recommend them to anyone else.

Awful experience trying to apply and move in. Lack of response via email and calls were not…read morereturned. Sadly I loved the property but the process was frustrating and disheartening. Found out 9 days before moving our dog was denied after being told we were approved for the second time. Having to scramble now to find somewhere to move is horrible. Would not recommend. The only positive is Kristen was amazing throughout the whole process but once the property manager stepped in everything went down hill

There are mice in the apartments, I saw at least 2 break ins, and land lord is total scum. They…read morecharge you for everything, the paint on the walls rubs off with wet paper towels, and they take no responsibility. Don't be fooled by the pretty grounds.

I just finished my lease at Halsted, I have no complaints at all! The apartment was perfect for me,…read moreif any issues occured my landlord attended to them immediately. It was a great neighborhood, very quiet and everyone was nice. I would recommend to anyone!

Best realtors ever! Melissa and Stacy helped us sell our family home and then my sister's land…read more We couldn't have asked for a better experience!! We highly recommend Peace of Mind. Stephanie & Richard Faioli

A little over a year ago I was in a pinch and looking for a larger house for me and my growing…read morefamily to move into asap. I contacted Peace of Mind and they literally found us the best deal and got me approved right away and had the keys just days later! Since then, everyone there has been nothing but pleasant and helpful! I absolutely LOVE Holly and she has been great with all of our needs since we have been renting. If you are looking to rent and want 100% support along the way, peace of mind is the way to go!