Ann designed the most beautiful birthday arrangement for my best friend in The Woodlands!…read moreShe provided personalized service and a style that was so unique and creative-- including the unusual vase! I'd use Sprout again in a heartbeat!

Delivered a perfect special order. Absolutely beautiful. This was the third florist I tried for a…read morelive blooming plant and no one had anything. Sprout volunteered to go to the nursery to buy one and decorate it. She asked how much I wanted to spend and created a beautiful, unique arrangement. She was kind enough to send me a photo. The recipients were wowed!!! Thank you very much.

My wife and daughter found the perfect purple roses for our granddaughter's graduation at this…read moreflorist. They were able to order them and pick them up on the same day, one day before the graduation.

I received flowers for my Birthday and it was the ugliest arrangement I have ever received. The…read moreflowers were pretty but whoever arranged them did not know what they were doing. They also showed up after I had left work at 4, so I didn't get them until the next day. Very dissatisfied customer. When I called to let them know how dissatisfied I was, they were very rude!

Flowers are not crazy expensive, I've order a couple times from here and the flowers came as…read morepictured. The employees are also very nice. I'll definitely continue to order from them whenever I need arrangements.

Basically, 1/3 of all reviews are negative. Count em' The…read morenegative reviews experienced was the same as mine. At least the florist is consistent. When, I called to complain I was shamed for leaving a negative review, instead of first calling them. I thought the retailer should be the one calling me. Especially since I was clear that the bouquet had to include the orchids. Yet I was the one who is remiss in giving a review? Feeling shamed, I revised my review, to a 5 star, which was not honest. After, my dear, sweet cousin, who is 72, and very ill also lied to me, telling me the bouquet is beautiful. Then when I told her I complained she thanked me, and told me she was sorry for lying to me. Sorry here, sorry there. Sorry everywhere. There. This is at least honest now. Sorry, not sorry. Repenting after being shamed by the florist, telling God I'm sorry, and sorry to the florist too. Then, I had to return to God, once again for lying and giving a glowing review. I am one sorry sucker, but boy did I ever get sucker punched, I wonder if God is as cross-eyed, and dizzy as me now. Signed, Too darned old for this stuff.

Buyer Beware: I ordered an expensive flower arrangement for Mother's Day and they arrived…read morecompletely rotten and falling apart. I have never been so disappointed with a flower arrangement delivery before. Do not use them.

Ordered an arrangement via telephone for my anniversary. Spoke with a wonderful representative…read moreregarding flowers, colors, cost range etc. What was delivered exceeded my expectations in every way and my wife absolutely loved it. Great products, timely delivery, terrific and friendly staff. Highly recommend.

I found this place online, read some reviews, most were good. I called to place an order for my…read morewife's birthday, the gentleman on the phone was very friendly and helpful. I ordered roses for same day delivery. The arrangement was done beautifully, my wife loved them. The only issue I have, and it's the same with all florists, is the ridiculously greedy pricing for dead flowers. 120 dollars for a dozen with delivery and 100 more for an additional dozen. They are dead flowers!! I can get a dozen beautiful roses at Costco and arrange them myself for 20 dollars. Anyway, the arrangement was very well done and it made my wife happy. I would use them again.

Schedule a last minute delivery and they were able to squeeze me in. The person I spoke with was…read morevery professional and polite. Thank you for the excellent customer service !

Last week, a flower arrangement was delivered to me as a gift. It was a small arrangement and the…read moreshape on top should have been rounded, but because the arrangement was so sparse, and poorly configured, there was a big empty space in the center of the arrangement and the other flowers, which several were wilted, flopped out of the sides. The bottom line is the arrangement had few quality stems in it, to the point that it looked sparse and thrown together. When the flower shop was called about the issue with the arrangement, the woman on the phone was somewhat rude about the complaint, but sent out a replacement the next day. The replacement was much nicer, and exactly how the original arrangement should have looked. What made my opinion of this flower shop turn in a more negative direction is the handwritten response I received from the flower shop. Handwritten notes are good, right? Not this one. Instead of getting a sincere apology from the business, because the initial flower arrangement was UGLY, wilted and lacking in the number of stems, I received a note with my replacement arrangement stating that the previous arrangement was up to par, and that it contained several blooms that would've taken a few days to open. (As if THAT is the reason it looked awful? (I guess they ignored the part about it being mishaped, looking sloppy, and consisting of wilted flowers too?) I took a photo of the initial arrangement and the replacement arrangement, specifically for my review. Always in Bloom, isn't always in bloom, now is it? No repeat business here! There too many excellent florists in town to accept poor quality flowers, and rude customer service.

I've ordered from proflowers.com for over 10 years with all positive experiences until this…read moreMother's Day. Mom's flowers were expected to be delivered on Monday and I received an email that morning saying the contracted florist couldn't accommodate the timing. I requested someone call me and heard nothing until Thursday when I was called & informed the delivery was made. The delivery driver was rude and argumentative when I asked for an explanation as to why the delivery was 4 days late.

I've been coming here for years. Very accommodating and kind to all of us waiting in line today on…read moreMother's Day during this time. So glad they still had dyed blue flowers left. I got the last ones! She started dying them because we were requesting them. They're amazing! My grandmother is going to love her Mother's Day flowers especially since they're her favorite color!

I've shopped here several times....I'm from Austin....I've always found very nice arrangements at…read morevery reasonable prices. I highly recommend this Shop and the staff are always super friendly!!

Older gentleman named Carlos answered the phone when I called and requested a same-day delivery for…read moresympathy flowers. I had to speak to him loud and clear as he was taking down my information. Just slightly frustrating because he would cut me off as I'm speaking but that's what older people do, so I guess that's fine. I gave him the name of the sample arrangement that I wanted and my budget of $100. There was a $12.99 delivery fee so the flowers in the picture are about $80 worth. I was charged a flat $100. Carlos told me that they might not have the same exact flowers in the picture due to a shortage and 4th of July weekend so they would still use white flowers of the same value. Turns out that they did have the same exact flowers so that was great. One star deducted for no receipts or email confirmation, and a hiccup on my message to the family. It's too bad that no one answered the door because the flowers would have been more alive. Overall, I'm satisfied and might consider ordering again.

We appreciate how easy it was to order flowers for a funeral, the price was comparable and the…read morequality of work was great, customer service rep made the process of deciding what to order very simple during our difficult time. Flowers were delivered 2 hrs early.