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    Plenti Mortgage

    5.0 (1 review)
    Open Open 24 hours

    Services - Plenti Mortgage

    Mortgage services

    Mortgage refinancing

    Home purchase

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    3 years ago

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    People searched for Mortgage Brokers 104 times last month within 15 miles of this business.

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    Aaron Johnston - Guild Mortgage

    Aaron Johnston - Guild Mortgage

    (17 reviews)

    Southwest Portland

    If you want transparency, honesty and a person who knows the the in's and out of the business,…read moreAaron is your guy. He just helped my wife and I refinanced our home loan. He was in constant contact with us every step of the process. We always felt comfortable signing every document because he was so thorough with his explanation of everything. The part of this process that stood out to me the most was that he embraces technology. All documents were signed electronically until the final documents that needed to be signed in person to close the loan. This allowed my wife and I to go on with our lives and not constantly having to drop everything to go sign a couple of documents while the process moved along. I would definitely recommend Aaron to anybody that I know. Get in contact with him if you are thinking of doing anything with mortgage loans. He is a no pressure type of guy and will be able to explain to you all your options.

    From start to finish, Aaron and his team delivered exceptional service that exceeded all…read moreexpectations. Aaron, Amanda, and Lirra understood that moving is inherently stressful and worked tirelessly to ease that burden at every turn. What impressed me most was their outstanding communication--they kept me informed every step of the way--and maintained the highest level of professionalism throughout the entire process. Aaron's ability to explain complicated matters in straightforward, easy-to-understand language was invaluable. Despite my endless stream of questions, he was always available and approachable, treating each inquiry with genuine care and attention.

    OnPoint Community Credit Union

    OnPoint Community Credit Union

    (34 reviews)

    Southwest Portland

    I have been banking for over 30 years at OnPoint. Business and personal accounts. But OnPoint broke…read moremy trust today. I paid $1000 for about $650 worth of Vietnamese currency. Highway robbery. One hour later I called the bank to cancel the transaction. After spending 40 minutes of a 42 minute call on hold, I was told it was "too late" to cancel it. This is customer service? I have been a customer since 1994, but why should I bother to continue? The tellers at the branch are super nice, but there needs to be more transparency. How about warning the customer that they might want to consider that they will only be getting 17k VND to one USD instead of the actual exchange rate of 26k VND. Maybe alert the customer that he will lose $350 on a $1000 exchange? And not make it so hard to cancel an unsatisfactory transaction? And, hey, do they think our time is so cheap that it's okay to spend 40 minutes on hold?

    I was with Oregon Community Credit Union for 20 years and never had to call them for anything. What…read morea wonderful credit union to do business with!!! Fast forward to a move over to these clowns when I relocated to Portland. What a JOKE. This bank sucks so hard I cannot even believe it. I am constantly having to call them for some bs or another. Today, as in other times past, I can't access my statements on a Sunday. "Authorization has been denied" Hey OnPoint!! WTAF??? ... and GFY!!! I've been with them for about 4 months and I regret it with all my being. The only upside is the interest on their savings. I feel backed into a corner and I don't like it. I should edit to note that the branch is not the problem. Those folks are great.

    Cheri Frazell - Guild Mortgage Company - NMLS #113121

    Cheri Frazell - Guild Mortgage Company

    (16 reviews)

    Where to begin…read more.. When I initially reached out Cheri, I was LOST. My wife and I are first time homebuyers and didn't even know where to begin. Cheri never made me feel ignorant, she answered all of my questions clearly, and advised me like a true consultant. Her punctuality, drive, and kindness is unmatched. My home search was difficult to say the least. Going through the uncertainty of a pandemic and buying a home was scary. Cheri spent six months as we searched for homes walking through different options, helping with preapproval letters, and understanding the process. Still not sold on if you should go with Cheri as your mortgage lender? Let me tell you why you aren't going to find any other lender that compares to her. She has integrity and is someone you can trust. This is so rare nowadays, but I guarantee you that if you work with Cheri, you will feel like you're a part of her family. Don't look any further. Do business with this lender.

    Cheri was recommended to me through my agent, Alicia Dart (I've posted a review for her as well). I…read morehad done research into the process (as I was a first time home owner) prior to buying, but it was all still over my head. Cheri really helped make sense of a complicated process. During the first phone call she took the time to explain the entire process to me, and asked me some general questions about what I wanted to spend, my max mortgage payment per month, etc. I walked away from that call feeling confident about the lending process. In the time leading up to the purchase, Cheri made sure to reply promptly when my realtor needed her to crunch numbers, or when I had questions. After finding the home I wanted to buy Cheri ran everything one more time to make sure I was getting the best rate. I had a really good experience with her, and would work with her again when buying another home.

    Plenti Mortgage - mortgagebrokers - Updated July 2026

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