Came back for some beauty treatments after a year and once again so grateful and happy with the results. I specifically requested Beatriz because she had done my treatments last time. I let her know what I am trying to achieve and prevent and she offers several options considering your facial anatomy, budget, healing, lifestyle etc. my results the previous time lasted well over a year and I noticed improvement in my skin texture and self esteem. Beatriz is very experienced and knowledgeable and explains how to maintain results, mechanics of the procedures/product etc. Results are very natural and a great option to freshen up or do preventative skincare, improve acne scars. I recommend her to anyone interested in noninvasive options to improve/maintain/enhance their skin. Most importantly, results are subtle but make all the difference and allow me to wear less makeup, therefore doing less damage to my skin. read more

I dont usually write reviews but this time I really felt I have to do it . Just a horrible experience all together . No wonder this place its been on Groupon since forever, with all kind of deals. Please , please , please , people ! Dont get lured by their Groupon deals ! Ive purchased a 40 units botox , ( I wanted to buy 30 units but they pushed me to buy 40 instead ) I went there right before Christmas, having the procedure done by Beatriz Lam . Long story short , I couldnt even go anywhere for hollydays . I was stucked in the house , having an angry looking face , an incredible heavy forehead , my right eye almost closed and the frowns beetween eyebrows still there ! But I had hopes that they can fix it on my follow up visit which was scheduled in 3 weeks . Meanwhile , they called me couple of times to reschedule my follow up visit due to their chaotic & unorganised agenda actually ) . I ended up going for my follow up by the 4th week. Here comes the surprise, Miss Beatriz Lam not only that she doesnt have any knowledge about how & where these injectables can be placed , also she has terrible customer services . She started to check my pictures she had taken 4 weeks before , saying that I look the same ! ?! Really ?!? Wasnt I suppose to look better after botox? Then she said its not their fault , as in 4 weeks , botox can be worn off in some degree When in reality , results from botox only can be seen in 2 weeks after been injected . So she started to talk with an attitude as if she was working for NASA or something . At some point she even said that I probably missunderstand her due to my language barrier Then she started to talk about their policy , they dont usually do follow up in 4 weeks... but she might do me a little favour ...Ive tried to explain her , that their front desk canceled my appointments twice , she just replied with an arrogant attitude that she doesnt know what the front desk did . I showed her my frown lines were still there , she said she had to leave some movement Even if frowns were still there like there wasnt any botox at all ! She had answers for everything ! Not even im sorry , lets try to help .. I dont know who is the owner of this place , but everything is a mess . Completely waste of money ! Id rather pay 100 $ more to go to the places Ive been before for botox ! read more

Pler Clinics - My look after 1 -1.5 months since Beatriz Lam injected 40 units botox - IV Hydration Near Me - North Miami Beach, Florida

I came into this location not knowing what to expect. I have to say that doctor Andreina Jativa has hands of an Angel. She has a very nice technique. Never even felt but a little pinch. I've had this done other places and I cringed. The staff was amazing. Everything was clean. I definitely recommend her. read more

I use to spend a lot of time in Miami for work and it's always my pleasure to contact the ultra-professional Samantha for hair removal. She's smiley and very nice too! read more

Doctor Jativa is professional, smart, understanding and relates perfectly to the patient. She takes all the time necessary to answer questions and explain. Her calm, gentle ways combined with excellent results are what makes her the very best. I strongly recommend her and New Face Md because while cosmetic procedures are so common, the quality of this practice is rare! I look and feel fabulous thanks to her and going to see her is a pleasure! read more

I'm giving this place a 1 star mainly because of the women who did my Botox. I came In today with a Groupon, I recently moved to the area I usually go to a place in plantation but it's too far for me now. Thought I'd try it out. The woman who did my Botox I believe her name was Beatrice or something similar, when I came in I said I'm just doing Botox in the forehead maybe getting my crows feet done today and then she did a whole analysis on my face (without me even asking ) telling me I needed filler under my eyes, in my smile lines, under my smile, lip filler, and also a mini facelift that is lifted with strings that pulls up on the side by your ears (I don't remember the name of it but that's a description) in addition to the Botox on my forehead and crows feet. I'm 30 years old I understand my face isn't perfect but I was honestly repulsed at her. She was trying so hard to upsell me she literally named everything you can possibly get done to your face. I've been a lot of places and I've never had someone try and tell me I needed everything under the sun. I instantly declined her offer I just wanted to get the Botox done and leave asap. I was planning on getting my crows feet for the first time but after that I wanted to leave she made me feel super uncomfortable. She did not recommend what was best for me she recommended for me to pay literally thousands and I just hit 30??? . I would not support a business like that if you want someone who actually will give you valid advice or professional I would not go here. No wonder so many women have self esteem issues because people like her try and make you feel like that, luckily that didn't even offend me I was honestly feeling bad for the women who go into that place. My recommendation is if you are trying this place out... don't. There are so many other amazing places in south florida. read more

Dr Jativa and his staff are amazing he made me feel amazing . I got a great consultation and he has many different options for your face and weight !!! Had an amazing experience read more

Great service! The office was spotless clean and of very calming ambiance, which I feel is very important for a doctors office. The place is well kept and the employees are kind and welcoming. Dr. Jativa took me in immediately. I needed an urgent last minute check up and he managed to squeeze me in his busy schedule. My friend recommended me to go to this doctors office and I don't regret going to the consultation one bit! read more

Went once did whatever job on threads. Came back made me wait for 1 hour 20 mins. Disappointed and not coming back.

Bought a Groupon for laser hair removal. Wish I knew the schedule was horrible before doing so. The earliest appointment is 9am and latest is 5pm and not to mention they don't work weekends and the laser tech only works Monday, Tuesday, Thursday and Friday. Took PTO from work to make it to a 9am appointment to only found out that the laser tech had an emergency and they 'tried" calling me the day before to inform me, but my number kept "giving a weird noise" so she says... I asked the receptionist for the number she called me from and suddenly the computer didn't work... no message, no email, nothing but a waste of time. Immediately asked for a refund. Manager was apologetic about not leaving a message... story change I thought you couldn't get through. End of story not wasting my time again. read more

I scheduled my appointment right when they open so I can go to work after. I had to wait 45min to see Dr Andreina to complete the Botox in 5 minutes. She told me to schedule a follow up appointment which I did also early in the morning because I have to go to work. Again, after waiting for 30min when I was the first appointment of the day, I asked the front why there is a delay and they told me that Dr Andreina is NOT in yet! They said they texted her 2 times, she read the messages and didn't respond. I live 40 minutes away one way, dr Andreina has no respect and is not serious for her patients if she can't show up on time CONSTANTLY. But if I was a no-show the office wouldn't have a problem charging me! If you check Groupon there is plenty of 1 star reviews that talk about the doctor being late for 1h+ read more

This doctor cancelled my surgery at the last minute and then doesn't even refund my money. I had already paid for my whole surgery and I'm still waiting for him to reimburse my money. This is unbelievable and unprofessional read more

Very unhappy with the results, and the worst part is that they don't follow up and take care of the patient. I tried calling several times but no one seem to care. read more

This was my first time to have any cosmetic procedure and I was a nervous patient. The doctor was very knowledgeable on each procedure the cost associated with each and how long the procedure would last before it needs to be done again. I had a Groupon but they made me feel like I was the most important patient in the office. I got Botox in the forehead. I had really deep lines. The results are amazing. I highly recommend this business and doctor. Very very happy with the treatment and the results. I will definitely come back. read more

I would like to start this review saying that the practice and the front desk staff was very good, but I just had a treatment done by the Nurse Practitioner Beatriz for 30u of botox payed previously by a Groupon and when she was trying to sell extra units and extra treatments I repeatedly requested only 10u at regular price $13.95 but suddenly the NP decided to add "20u" without my approval and charge for it saying "I'm not crazy you asked for extra units" very disrespectful, not the practice, but NP Beatriz Lam, telling me that I requested those 20u when I never requested/approved more than 10u extra at full price, to complete a total of 40u ONLY that I usually had on previous botox treatments. This Nurse practitioner is a "Pirate"!! I saw other reviews complaining about the same issue with Beatriz! I payed the extra $279 but I'll never return to this practice just to deal with Providers so disrespectful, unreliable and swindler like this "Nurse practitioner Beatriz Lam". Horrible experience at this office. Hopefully I don't experience issues with the treatment done by this person. read more

I did my Botox on December and by February it was all gone. I have done Botox before and never happened. I did my eye tear filler and now I look works than before. My injection site look purple and don't go away it has been more than 4 months already. I was feeling very bad after the filler. Headed, tooth pain very bad. Call them several time any told me it was Normal and if I wanted a follow up I had to paid. If I wanted a consult for surgery I had to paid when there are so many doctors in Miami. A doctors had had number one in doth Florida plastic surgery for the last two years didn't change for consult. I'm just disappointed of my result and Thant they didn't care I felt so bad with headaches for a week. I also waited for my month 3 month for the day of my appointment they called and reschedule because e the doctor had to travel and them a month later doing the same to me because the doctor had an event. Not worth it at all. read more

I tried out this new clinic for Botox. Loved it!!! They're very professional and courteous. The staff is incredible. I will continue with them for their services and will recommend them as well. read more

The doctor was amazing! She was very kind, accommodating, and knowledgeable. Her staff was also very professional. She took special care to provide me the best results in time for my bday! read more

If I could give this place a -10 I would. Beware of these people they will steal your money and they will not refund you. I paid in full for surgery that I was supposed to have Tomorrow. I have been calling all day to find out what time is the surgery and they keep telling me they're gonna call me back and they never did. Red flags started being raised, So I started to research the doctors in depth. Dr. Jativas Instagram appears very promising with great results and he appears very attentive to his patients so I was blindly sold. I also wanted to have surgery this week which was short notice and he promised to take me which also blinded me. As I did my digging, which I should've done before, Dr. Jativa is not board-certified and he does not have many years with cosmetic surgery. His assistant, which is the real doctor/surgeon, Dr. Jaime Velasquez is the one actually performing surgeries. He is a plastic surgeon in Colombia, however he is not a certified doctor here. I spoke with the office manager Adriana, who is absolutely disgusting and bold face lies, about when I'm going to receive my refund. I tell her that I'm seeing a lot of red flags and I don't feel comfortable it's starting to look like a scam. So on top of her not telling me when I'm going to get my money back and giving me sketchy responses without a solution, she responds to me that I will not have surgery anymore because I consider it to be a scam. A weak attempt in trying to turn the tables. To make a long story short, despite me stating that I did not wanna have surgery anymore and I wanted my refund, SHE decided that I will not have surgery regardless, yeah an office manager decided. Of course no solution on my refund! Just proof that goes to show that they weren't planning to do surgery on me anyways and they just took my money. It was all a SCAM! She goes on and on on to say how professional they are, which is the biggest lie yet. I tried escalating to Dr. Jativa and he blocked me on social media to top it off. I've had several surgeries with other physicians here in the United States, and I have never come across such an unprofessional con like setting like this. I'm also a nurse with experience in cosmetic surgery in the past. This is not how a normal business is carried out. This is South American con artistry in south Florida. At this point I am going to have to get the police involved which they stated they will accompany me to collect my refund, and I will be contacting the department of health. Be very very careful and run while you can from here!!!! read more

Wowwww! I love this place. The location is perfect. In the middle of everything. Brand New! Everybody are super nice. I went there for hairlaser removal and my technician Samanta, is the best!!! Ask for her. You won't regret it!!!! I wouldn't recommend to everybody read more

I was so excited and nervous to see dr. Jativa for PDO threads and waited two months for my appointment. My appointment was at 10 am and thought I was the first patient. As the waiting room quickly filled up the staff seemed stressed and unorganized. I did NOT feel welcomed AT ALL by the staff no one really speaks English. After an hour of sitting dr jativa looked at me and pointed to a room! I have been to many clinics like this and never experienced such unprofessionalism. I went into the room for another half hour! After observing there was a problem in the office and everyone seemed really stressed I decided to leave. I didn't feel safe having this procedure at this establishment. Also for a cosmetic surgeon the office lacked aesthetic appeal and they were vacuuming while we were waiting and had loud salsa music playing. Overall it was chaotic and unprofessional waited 1.5 hrs for nothing! read more

Dr David Játiva performed the rhinoTIVA on me on April 07, 2022, the procedure is carried out on the inside of the nose, the next day it is super inflamed, a week later it is under the inflammation and it remains the same as before and with a lot of irritation, I called and they told me to go to the follow up and Dr. David Játiva told me that the inflammation would go away in a week (he did not check inside my nose) and he gave me a little more rhinoTIVA because there was hardly any change, the inflammation never it left and I felt that I could hardly breathe on one side, I wet an applicator with water and a gigantic disgusting mucus with blood came out, and I felt a little relief, from then on I have to clean with a wet applicator every day and these come out abnormal snot, full of blood, I called and they washed their hands of the matter, it seems very irresponsible, shameless, fraudulent, I'm going to have to go elsewhere and seek help and take action on the matter, this cannot be like that , my state of health was 100% fine before s to carry out this procedure and now every day it is worse, one side of my nose does not work, it is swollen to the point that on that side I cannot breathe, irritation, and bloody mucus comes out, here I leave the photographs so that you can see what i mean read more