Thank you so much for your help! I love my t shirt and I appreciate the time you took to make sure…read moreit was perfect! Every detail was exactly how I wanted! I will be having the service again! Geneva

A very profound appreciation of customer service for the Essential Creations Business in Chicago,…read moreIllinois. I am writing to express my sincere satisfaction with the service provided by the Essential Creations owner Sandtricia and her exceptional team, including Otis, Ruby, and Yeli. Sandtricia is a true leader, delivering phenomenal work in branding, silk screening, and embroidery. Otis's professional advice and support is invaluable. The quality of work and excellent customer service I received was outstanding. I highly recommend this business and couldn't be a happier customer. Happy Customer, Gualano Davis

Specific request / that required Greek letters I thought it…read morewas a long shot. Not in the least bit. The owner (CFD) and his mom were incredibly helpful. It turned out beautifully. I can not wait for the person to open it on Christmas. He will be awestruck. I can not thank you enough. The price, well, I would've paid double. May the good you do come back to you, X 100 Merry Christmas 2024 and all the best in 2025

Over the Phone Service is HORRIBLE..... The Receptionist has…read morean attitude just from me asking about Business Hours. I Don't recommend this place at all.

I had an urgent request to have shirts made and he came through. Very responsive and professional.read more

Ordered some custom t-shirts for a wedding after party. They came out great and were a big hit! BBI…read morewas ready to work with and made a great product and fast! Would highly recommend!!

I had an amazing experience with Nix Nax. Truly top tier service. I needed a custom shirt for a…read morefriend's birthday celebration and called that same morning. Within an hour, I had created and sent over my design, and they had the shirt printed and ready within the next hour. That level of speed and responsiveness is hard to come by. Not only was the service incredibly fast, but it was also very affordable. For a single custom shirt, I paid just over $16, which I thought was more than reasonable given the turnaround time and quality. This spot honestly saved me from having to make an hour long drive to my usual place, and I'm so glad I found them. One thing to keep in mind, they were able to turn this around so quickly because I made my own design and it was printed on a white shirt. If you're looking for a colored shirt, or for their help in design, it may take a bit more time, and they are upfront about that. Respect the process, they know what they are doing and they're good at it! Also, logistical note, the GPS will bring you to the front of the building, however, parking is on the next residential street or behind the store. Overall though, I highly recommend Nix Nax if you are looking for quality, efficiency, and great customer service. I will definitely be coming back.

I've always had good experiences with Nix Nax. Customer service is great. The employees are always…read morefriendly and willing to help. They inform you when your items will be ready and call you to pick them up. They are really flexible. Although they offer a really wide selection of items to purchase, they also allow you to bring in your own items and they will customize them as you request. They are also pretty quick with completing the work and prices are reasonable.

Been ordering here for years. Not sure what the deal is but feels like there was a change in…read moremanagement or something. The online chat is dead. This place has really dropped off. Will not be ordering again.

Buyer Beware! Ordered 50 pcs first order with them and everything was a breeze. Placed 2nd order…read morefor same amount and it was a nightmare. They printed the wrong logo on attempt 1 (didn't use most updated art file)- they did the right thing and replaced the shirts at their expense. Ran the order a second time and did the logo wrong again despite the approved proof being correct. This time I spoke to the owner Pete- worst experience I've had with an owner in the Promotional Products business in over 27 years. He was smug, arrogant, showed no remorse for the situation he put us in and refused to replace the shirts again despite the fact someone in his own art dept altered our logo which led to it not being printed correctly for the 2nd time. So I had to re-purchase the shirts again so I could get the shirts to my customer in time for their event. Again, no apology/remorse, just kept saying as a contract printer he is only responsible for the cost of the print. So he credited that cost but I was still out the cost of having to pay for the shirts twice for something they screwed up. In addition, order was supposed to ship 5/5 and didn't ship until 5/19. No follow up from him after the fact. Surely doesn't value or appreciate his clients. Update to Paul's reply- Paul your facts are still not even accurate on what transpired. The fact you're the owner and still don't know is baffling to me. The second batch didn't follow the approved proof or art and had nothing to do with pms colors. Your art dept altered the logo so parts of it ran through parts that it shouldn't have. Even more baffling this could happen with DTG printing! Get your facts straight before you spew out nonsense in a reply to a bad review. Perhaps you should spend more time really digesting all these negative reviews about your bad service and try to improve them instead of making baseless claims. There seems to be a lot of them! Bottom line is you single handedly ruined 100 shirts on a 50 pc order. We didn't do anything wrong other than trusting you with our orders. If your art dep screwed up and altered the art then you should replace the shirts. I don't care what you state in your price list. Doing right by the client after an internal mistake (especially after you screwed up the first batch) should have been your top priority. Instead you only cared about your costs and didn't care about the fact we had to pay for the same shirts twice and held us hostage since we had a deadline.

I had an immediate need for shirts. I found Edward Ark at 5pm on Saturday and they made it happen!…read moreThey could've easily turned me away, but opted to create a long term customer instead. High quality shirts and prints.

Super Fast.. I sent over my email and my order was done in 20 minutes.! Excellent customer service!read more

I was looking for Good Place for Alterations and Based on Reviews I thought I try them out. I'm…read moreREALLY glad I did they are very PROFESSIONAL And NICE, They will get All my BUSINESS, I Recommend to everyone I know

Great Looks Tailoring has ruined a $1000 shirt and did not want to replace. The owner went so far…read moreas to say I shouldn't own a $1000 shirt, then refused to reimburse for the cost of the shirt. He also said that paying for a shirt ruined by whomever they outsource cleaning to, would take food out of the mouths of his children. Do not take your clothes here.

Iris & her team were excellent to work with! She was very responsive & helpful in designing exactly…read morewhat I envisioned. The product was completely quickly & looked better than I pictured. Thank you!

I had the most amazing experience with DPE. Their professionalism and customer service are top…read morenotch and the quality of their products are absolutely the best. I've worked with quite a few screen printing companies, but this is by far the best experience I've had.