I have been plagued with terrible snow plow people for many years--you never know when they are coming, and sometimes they don't come at all. Last year I decided to try PlowGuys, mainly because they offer real time tracking of their snowplows via GPS, along with a very responsible customer service team. Last year and again this year, I have been very satisfied with their work. I always know where they are and when they will get to me. They send email to let me know when their next pass is starting, as well as whether they will come if the snow accumulation doesn't get over an inch (their minimum for the plows to work). When I have questions, their customer service people answer emails immediately.... a major difference from the local plow companies I had tried in years past. My house requires some shoveling and some plowing. I was delighted today to wake up and find out that they had done a really meticulous shoveling job--they did all the walkways and stairs and even created a path for the dogs to get onto the lawn. Outstanding! They offer several plans, including pay-as-you-go as well as a season payment, and a retainer plan. Very fair and good value. Highly recommended! read more

We've used many different snow removal services in Cambridge since 1989. Plowguys, whom we've used for three seasons now, is excellent. They are reliable, conscientious and communicative. Before the season begins, they come for a "walk-through" of the property to make sure any specific requests are understood. In our case, for example, the property line is the edge of the driveway, so Plowguys staff must remove snow from the right-hand side to the left, even though there APPEARS to be more space to the right of the driveway. We have jobs that require use of the car to get to work immediately after storms, even when schools are cancelled and many can use public transportation. Plowguys has provided service sooner to us than any other. Finally, Beatriz, the communications manager, is very communicative. Alerts are sent to customers to let them know when they have started your route. Beatriz follows up after plowing to confirm that driveways are cleared to the satisfaction of customers. We have had a very good experience with Plowguys and happy to be able to use them again this year, our 4th season with them! read more

I notice a lot of negative reviews after the Blizzard of 1/4/18 . Plow Guys is NOT... a "city" snow removal company in that the roads are not Plow Guys responsibility. So snow clients expect speedy arrival times... not realizing the fight to get to them in a "16 inch " Blizzard on roads that the CITY.. has failed to plow. In route to places many times Plow Guy contractors are rerouted due to " Medical Emergencies" The only thing need be done is aside from negative reviews is exercise some patience ... or keep quiet and grab a shovel. Blizzard. I am an on call contractor at Plow Guys and they treat their workers fairly as well as do a lot of good in the community with Seniors... the poor ... ect. And.. the job does get done RIGHT. It's not done magically ... it's done right. Done right takes time.. done right takes decisive pinpointed direction of hired staff, in emergency situations of a blanketed city. read more

I will give PlowGuys an unequivocal 5 stars. Yeah, the owner, together with Beatriz, the administrator, are a terrific and person team. I have lived in Cambrigeport in a condo association for 20 years. We have always had snow service. However, some of the previous companies had a kind of 'take it or leave it' attitude. When we were looking for a new company, I interviewed Yeah and another on his team by walking them around the association, where he took specific notes about what we wanted done. Last year, the services were terrific. If anything was forgotten or wished done custom, an email or a call would always be returned. Very quickly the crew was assigned to us which came first, and knew exactly what to do! I recommend them highly. read more

Plow Guys provides fantastic service. Our condo association in Brookline hired them in December for snow plowing services. We have been completely satisfied at how thorough and consistent their service has been in the several storms we have had so far. Not only are they reliable and hard-working, but their crews are courteous and helpful. Ted and his crew have gone above expectations. And Beatriz in their back office is superb and prompt in handling communications. You will be pleased to have them service your homes or businesses. As a completely satisfied customer, I highly recommend them to you. read more

What a great experience! Aside from our straightforward driveway we have several winding narrow brick walkways that need to be shoveled by hand and are complicated. I spoke with my contact and he understood just what we needed. I had shoveled the walkways one small snowfall and it was just enough to give Plowguys the template for shoveling. They got it right each snowfall. Their attention to detail was wonderful. They did a careful, thoughtful job. Their online communications were fantastic. During snowfalls I received emails with updates on when the plow would be coming. I highly recommend them. read more

We're seniors and our snow shoveling days are over. We had been unhappy with some of the other snow removal services and then City Hall recommended PlowMe when we asked for help. We signed up with them and now everything is now going the way we had hoped. PlowMe sends an e-mail in advance of a snow fall to advise us of their plans and timing of their operation. They come as planned and do a complete snow removal as promised. Although this is our first year with PlowMe we feel that we have found the right organization to meet our needs. read more

I have been using PlowMe for three years and they are awesome! They were there for me every time we had a storm and I can depend on them. My driveway is always plowed in time for me to go to work in the morning so I don't have to worry about shoveling out before work. The guys are very professional and always make sure I am happy with their service. Auto payment of the invoices online is also a great service. I highly recommend you choose PlowMe as your choice for plowing this year! read more

The Plowguys are great! Ryan who manages our route does a beautiful job even though our driveway is very narrow. He always makes sure we're well taken care of before going on to his next job, even if that means helping us get our car back into the driveway (because the city hasn't quite got around to plowing our street!). I'm very grateful for his work. In addition, the company is easy to communicate with, if I have any questions. read more

I like how they combine online technology to make the otherwise mundane (and arduous) task of removing snow off our fairly long driveway. I'm always updated with their whereabouts and, once completed, the job is done right. I think they worked out a few kinks in previous years and now have a home run service. All backed by solid customer service. I recommend these guys to all my neighbors. read more

My condo building has worked with Plowguys for the past 2 winters. Beatriz Gomez (customer support) has been our point of contact and I cannot say enough great things about her - friendly, fast to respond, and gets it done. Snow removal has been on time and professionally done. We also appreciate the updates before, during and after a storm. They set clear expectations and deliver. read more

PlowGuys did a terrific job of snow removal for us after yesterday's blizzard (February 9, 2017) and they did it under difficult conditions. They came several times, once to clear the driveway, walkway and stairs, and then again sometime later to remove the snowbank that the town plow had created. This was exceptional service. We recommend this company highly. read more

We used Plowguys last year and and they were great! They showed up every time they were supposed to, did a great job at plowing and shoveling, and they even used dog-friendly salt. I highly recommend them. Beatriz at Plowguys is also very responsive to any questions or concern. We have no negative comments and and we give them 5 stars for customer service! read more

We used PlowGuys last year. They were terrific. It isn't feasible to clear our driveway with a standard plow on the front of a truck. Their system -- a tractor -- with a huge blower worked like a charm. They came as promised when it snowed and I was able to follow the route of their tractor online. Their prices are very reasonable. read more

Would like to compliment John and his Quincy "crew" for doing an excellent job on my driveway, stairs and walk. They were efficient, courteous and very friendly. In an age where people often forget they are working with customers and not just snow, it is a breath of fresh air! Thanks again. read more

Plowguys are great. At least I did not hear any complaints from the tenants renting my apartment, where I hired the Plowguys for snow removal. The customer service, namely a guy called Beatriz, is great and very responsive. read more

This is the 2nd year I've used Plowguys. They've done a great job both years.... right down to the detail of shoveling in front of garage door, front & back stairs, mailbox, etc... far better than previous contractor. read more

We live in Newton, have a long driveway. Great all inclusive package. They came 4 times during the last storm, last time was the morning after for a last clean up even after snow ended. Thanks read more

Quick response especially for the worst winter days! They send real-time alerts during snow storms to keep you in the loop. Nice and friendly staff! Will definitely use them again. read more