Towing people cars for expired tags and inspections. Meanwhile, the tow truck did they use it…read morecouldn't pass an inspection, even if it wanted to. Wires exposed everywhere windshield cracked. I don't see how this is legal to be towing somebody else's car with a car that's 10 seconds away from breaking down.

Great ! They towed my car last night, tried calling the number on the sign outside three times, no…read moreanswer, goes straight to their automated voicemail, telling you their operating hours, but no one answers the damn phone, my car, my property, but you having my car however long you want? And take it?

5+ STARS - If I Could Give 6, I Would…read more I want to take a moment to publicly thank Quality Towing & Recovery for their outstanding professionalism, compassion, and genuine heart. From the very first phone call, the owner was warm, respectful, and welcoming. There was no attitude, no frustration--just patience and understanding. I explained my situation: my daughter's car had broken down on the side of the highway, and law enforcement required it to be towed for safety reasons. Due to circumstances, the vehicle remained in storage for a period of time, and the storage fees had grown significantly. When I called and humbly asked if they could show mercy or work with my daughter--who is a 20-year-old college student, working hard and doing the best she can in a very challenging world--the response I received was nothing short of grace. Without hesitation, the owner said, "Just give me a little of the money and come get the vehicle. No problem." That moment spoke volumes. This company operates with integrity, compassion, and humanity--qualities you don't always find in business today. They showed that they value people more than profit, and that kind of character deserves to be recognized and celebrated. I also want to give special recognition to the lady in the office who answers the phone--any time of day. She is absolutely amazing: professional, kind, and patient. Her customer service reflects the same heart and excellence as the owner. If you ever need towing, recovery, or roadside assistance, I strongly and confidently recommend Quality Towing & Recovery. Please take my word for it. I am a pastor in Chesapeake, Virginia, and I stand on truth. This is an honest company with genuine hearts, and I am truly grateful for the compassion they showed my family. Business Information: 2000 Laigh Rd, Portsmouth, VA 23701 (757) 237-5050 http://www.qualitytowingva.com Thank you again, Quality Towing & Recovery. Your kindness will never be forgotten. -- A grateful father & pastor

I had a time at the Sam's Club in VB. I basically made a curbside pick up. I ended up having to…read morepick my own order off the shelves. While loading it into my car, the diaper bag went in, and I fought the case of diapers and the stroller; as I was doing so I tried to use the auto start on my car to start cooling due to the increase in temperature and having my son. It failed to start, but I won the fight and shut the trunk of my suv. Well the failed auto start made the car lock itself and my keys were inside the trunk. Luckily I was able to call the guys at Quality Towing and it took roughly 30 minutes for them to come rescue my (almost) 15 month old and I. I recommend their fast and efficient service to anyone needing assistance!

A++ QUICK helpful and reliable towing! Thank you for all you do! Smiley towing company is wonderful…read morewhen something happens. I highly recommend!

Serge was there to tow my car within 15 minutes of my roadside assistance calling him, despite it…read morebeing early in the morning. He was quick, professional, and great to work with. Overall I could not recommend this company enough, they're the person to call when you're in a pinch

My car had a flat tire on my way to work on a Sunday morning, I called SB Towing after being…read morerejected by 3 other companies to give him my location and he was there within 30 min. He drove me to a tire shop that was closed and he offered to drive me to another location with no additional cost. He was very friendly and very helpful. Military and Veteran friendly as well. Will be calling him again if I ever need it.

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Don't do it; they will mess up your car. Terrible experience! It cost me thousands of dollars, and…read morein the end, I had to get it towed to another shop that could actually get my car running the way it should be.

TWICE NOW this place has towed our or a friend's car while they have come to check on me (I'm a…read moredisabled veteran who frequently has emergency medical events and suicide attempts) because they forgot to park in visitor parking WHEN THE PARKING LOT WAS BASICALLY EMPTY. I gave my friend every last dollar I had and it still wasn't enough to pay the ridiculous fees (that have increased over only a few months) so now I have no money to feed myself or my kids. FUCK YOU ASSHOLES

HORRIBLE AUTO SHOP SERVICE I was not inform prior to any acceptance of repair work that your card…read moremachine is down and that totally bad communication on your end to not inform customers of acceptable forms of payment prior to working on the vehicle this shop has been very dishonest this whole process from acceptable forms of payments to paying for service for repair work actually needed to fix the customer vehicle issue stated at the time arrival and throughout the repair process and not just resolving issues that you want to too just get money its robbery and bad business I ask for the skipping or jumping during acceleration buildup to be taken care of and as of current when I test drove it a week ago after you said it ready for pickup and that someone from your shop test drove and it's driving good. Then you tell me after repair you done and want to charge me for that's it's actually your transmission causing my stated issue at arrival which was skipping during acceleration buildup at no time did you say anything about transmission repair or repairs may be needed to fix the issue or possible price associated with repairs actually needed you also never inform me that your shop couldn't take on repair work needed involving the transmission and that it needs to go to a transmission shop because I'm under the impression that your shop doesn't specialize in transmission or I believe you would express the transmission work needed to have the vehicle running correctly you always aim to please your customers and if you can't handle the work than let someone who can They are not professional and charge me $2,041 to turnover my vehicle back to me with the same issues and Engine Light still on dashboard but was cleared when I test drove the car a week ago and now light is back on TO ALL BE WARN! before giving them your vehicle for auto service

I always come to this shop. They are great with logistics regarding parts, quality work and in a…read moretimely manner. Very comfortable environment. Very straightforward services. They don't beat around the bush. If you bring it to Fink's, it'll get fixed. Thanks Fink's!

I used to be Fink's girl. The real family is still my family. But not this place anymore, it is run…read moredown, trash everywhere. And i spent $20 to wash and vacuum my car here and there was no soap to wash with. I will be calling to get my money back. Yall need to clean up this place, since the Fink's left it has gone down. The body shop is great, love them guys..