Nicholas was superb and very professional! He communicated very effectively! Extremely reliable and…read morestress free service! I strongly recommend!!!

Excellent customer service with a great attitude and prompt timing! Safe, friendly, gave me an…read moreunwarranted discount, making it extremely affordable! My stressful vehicle situation was mitigated significantly by choosing this company to come tow my car at 8pm to a dealership to get fixed, it was pretty easy and the driver and dispatcher (owner?) were both professional and down to earth.

Do not call or trust this company for any reason! Illegally towed then add fees to make difficult…read morefor you to retrieve.

Towing people cars for expired tags and inspections. Meanwhile, the tow truck did they use it…read morecouldn't pass an inspection, even if it wanted to. Wires exposed everywhere windshield cracked. I don't see how this is legal to be towing somebody else's car with a car that's 10 seconds away from breaking down.

5+ STARS - If I Could Give 6, I Would…read more I want to take a moment to publicly thank Quality Towing & Recovery for their outstanding professionalism, compassion, and genuine heart. From the very first phone call, the owner was warm, respectful, and welcoming. There was no attitude, no frustration--just patience and understanding. I explained my situation: my daughter's car had broken down on the side of the highway, and law enforcement required it to be towed for safety reasons. Due to circumstances, the vehicle remained in storage for a period of time, and the storage fees had grown significantly. When I called and humbly asked if they could show mercy or work with my daughter--who is a 20-year-old college student, working hard and doing the best she can in a very challenging world--the response I received was nothing short of grace. Without hesitation, the owner said, "Just give me a little of the money and come get the vehicle. No problem." That moment spoke volumes. This company operates with integrity, compassion, and humanity--qualities you don't always find in business today. They showed that they value people more than profit, and that kind of character deserves to be recognized and celebrated. I also want to give special recognition to the lady in the office who answers the phone--any time of day. She is absolutely amazing: professional, kind, and patient. Her customer service reflects the same heart and excellence as the owner. If you ever need towing, recovery, or roadside assistance, I strongly and confidently recommend Quality Towing & Recovery. Please take my word for it. I am a pastor in Chesapeake, Virginia, and I stand on truth. This is an honest company with genuine hearts, and I am truly grateful for the compassion they showed my family. Business Information: 2000 Laigh Rd, Portsmouth, VA 23701 (757) 237-5050 http://www.qualitytowingva.com Thank you again, Quality Towing & Recovery. Your kindness will never be forgotten. -- A grateful father & pastor

I had a time at the Sam's Club in VB. I basically made a curbside pick up. I ended up having to…read morepick my own order off the shelves. While loading it into my car, the diaper bag went in, and I fought the case of diapers and the stroller; as I was doing so I tried to use the auto start on my car to start cooling due to the increase in temperature and having my son. It failed to start, but I won the fight and shut the trunk of my suv. Well the failed auto start made the car lock itself and my keys were inside the trunk. Luckily I was able to call the guys at Quality Towing and it took roughly 30 minutes for them to come rescue my (almost) 15 month old and I. I recommend their fast and efficient service to anyone needing assistance!

A++ QUICK helpful and reliable towing! Thank you for all you do! Smiley towing company is wonderful…read morewhen something happens. I highly recommend!

Serge was there to tow my car within 15 minutes of my roadside assistance calling him, despite it…read morebeing early in the morning. He was quick, professional, and great to work with. Overall I could not recommend this company enough, they're the person to call when you're in a pinch

Surge said he would be at our location around 30 minutes, 25 minutes later he and his son are…read morechanging the tire on my RV. They were extremely professional without being stuffy, safety conscious and just a downright pleasure to talk too. After being stood up by another service, for three and a half hours, it was a great feeling to find someone that shown concern for another's predicament. I HIGHLY recommend his service! And my sincere thanks to a fellow veteran and great guy.

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

TWICE NOW this place has towed our or a friend's car while they have come to check on me (I'm a…read moredisabled veteran who frequently has emergency medical events and suicide attempts) because they forgot to park in visitor parking WHEN THE PARKING LOT WAS BASICALLY EMPTY. I gave my friend every last dollar I had and it still wasn't enough to pay the ridiculous fees (that have increased over only a few months) so now I have no money to feed myself or my kids. FUCK YOU ASSHOLES

I called for a quote, the lady sent her driver before I could confirm I wanted their service. Then…read moreI guess she forgot to mute the line before talking shit about me and telling her driver I've got money, because they had drove past me earlier. Immediately called another company.

I always come to this shop. They are great with logistics regarding parts, quality work and in a…read moretimely manner. Very comfortable environment. Very straightforward services. They don't beat around the bush. If you bring it to Fink's, it'll get fixed. Thanks Fink's!

I used to be Fink's girl. The real family is still my family. But not this place anymore, it is run…read moredown, trash everywhere. And i spent $20 to wash and vacuum my car here and there was no soap to wash with. I will be calling to get my money back. Yall need to clean up this place, since the Fink's left it has gone down. The body shop is great, love them guys..

Great people, great service, good price, made accommodations for me and my family to all ride in…read morethe truck and had a good time while getting the tow. Highly recommend!

Friend of mine called me when he was in an accident on Terminal Blvd in Norfolk because he was…read moregoing to need a ride home. He call for a tow truck while waiting for police to arrive. He was quoted 150 for to tow to a location he owned near ODU. About 5miles. Seemed reasonable. And he didn't have his wallet so I needed to produce my Credit Card. I know you probably have one of those friends also! Police came and asked if we thought we could move car out of traffic lines to a safe location while waiting to tow which we did. Tow truck came and said it was going to be an extra 125. Because we were in an accident.they should have asked why we need a tow if there policy could require an upcharge. Nasty lady to deal with. And to top it off they added additional fees to my Credit Card above and beyond the 275 for a 5 mile tow. I guess it was a processing payment fee or some BS Stay away from them. You have been warned.