1. Plug Phone Fix

    1. Plug Phone Fix

    0

    West Covina, CA

    Plug Phone Fix

    4.9 (88 reviews)
    Closed 7:30 am - 11:30 pm
    Updated 3 months ago

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    Response time

    10 minutes

    Response rate

    100%

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    His address is inside the building on the 8th floor. Jolibee building.
    Craig C.

    I contacted this place because of the review. I chat with the guy about 9.40 PM or so and surprisingly, he was still replying my chat. My wife has iPhone with water damage (plunged into sink). I found out he quoted me the best price. My wife has similar problem in the past. Finally, I made appointment and saw him. His name is Rail. My impression was he is an honest guy and kind. He told me whether he can fix any problem or not. In this case, he can fix it and replacing my iPhone's screen. He fixed it fast. Some places need you to drop the phone and pick up later. Now I know we don't need to do that. We talked about life and things related. Good vibes and I am very happy to find this place and meet him. Very recommended. Awesome guy. His quality of service is top notch

    Clean little office
    Jen P.

    Amazing service... I called today and was helped by the end of the night. Rail called me back when he was available and answered most of my questions over the phone. My phone would not turn on at all. T-mobile said they couldn't fix it at all, and even with insurance, it may not be covered. I decided to give Rail a chance. I found him through yelp because of other great reviews. I was not disappointed in the service or the cost. Turns out there were a few things wrong, but Rail was able to get the phone back on right away... very honest, and I highly recommend coming here. I like that the doors are locked in the front. I will now be coming back to get another screen replaced. Respectful and honest. I'm very satisfied with all the knowledge he had and I appreciate the time he spent to figure out the issues the phone had.

    iPhone X phone screen repair

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    Photo of Abbie T.
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    3 years ago

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    3 years ago

    He was awesome and he was available on a Sunday Easter Sunday at that I recommend him I'm so pleased with my new screen.

    Business owner information

    Photo of Rail N.

    Rail N.

    Thank you so much for taking the time to leave us a 5 star rating.

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    Photo of M S.
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    3 years ago

    Rail was super helpful. Great & fast service. Highly recommend. Onsite parking & up on the 8th floor.

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    Photo of SE D.
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    2 years ago

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    3 years ago

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    2 years ago

    The service was AMAZING! Rail responded immediately with a late night appointment and my phone was fixed with in 20 minutes.

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    3 years ago

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    2 years ago

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    2 years ago

    Rail is very knowledgeable in phone repair. Very friendly.. fast... great sense of humor... price is pretty reasonable..

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    3 years ago

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    Photo of Rail N.

    Rail N.

    Thank you so much for taking the time to leave us a 5 star rating.

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    4 years ago

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    5 years ago

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    2 years ago

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    2 years ago

    Rail was very helpful fixed my phone in less then 5 minutes best phone repair in the area highly recommended

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    3 years ago

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    Photo of Rail N.

    Rail N.

    Thank you so much for taking the time to leave us a 5 star rating.

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    3 years ago

    I've gotten my phone fixed by them 2x they are the definition of reliable ! Quick and reliable don't go anywhere else people but here!

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    Photo of Rail N.

    Rail N.

    Thank you so much for taking the time to leave us a 5 star rating.

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    Photo of Jenn J.
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    6 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    Rail N.

    Thank you so much for taking the time to leave us a 5 star rating.

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    4 years ago

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    Rail N.

    Thank you so much for taking the time to leave us a 5 star rating.

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    5 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Great service. They come to your location. Responded in a timely manner and job completed quickly. Will use his service again.

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    6 years ago

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    6 years ago

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    6 years ago

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    Page 2 of 3

    Ask the Community - Plug Phone Fix

    How much to change iPhone 12 Pro battery?

    $95

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    Review Highlights - Plug Phone Fix

    Plug Phone Fix was the only place I found that opens early and closes late, which is super convenient when you are desperate to fix your phone.

    Mentioned in 4 reviews

    Read more highlights

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    I contacted iTech Xpress about changing the connectors on a battery for a kids ride on toy. The…read morecompany discontinued sale of the original battery and the connector was soldered on to it so I couldn't just swap it out with a new one. My husband stopped by and they had it all taken care of right away. Pricing is very reasonable, service is fast and friendly. I highly recommend them and greatly appreciate their help in getting my kids back on the road! They were very happy to see their car back in action. If you have an electronic that needs some care make sure to reach out to them. Parking can be a little tight but there are spaces in front and there are plenty of shops in the area so you can drop off your item for repair and get a bite to eat.

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    These guys sold me a phone that didn't work for my provider. I then went to the provider and ask…read moreif I could unlock it. That's when they informed me that the phone was still attached to a payment plan on someone else's account. At the same time I took a phone for repair. They broke the screen, tore up the battery, and damaged some connectors inside. I walked in with a working phone and walked out with my phone In pieces. Thankfully I found a shop that was able to fix all of the damage and get my phone working $305 later. I told the worker SAL about what happened and his response was "I thought my tech knew how to fix phones". I told him what's done is done reimburse me for the damage that was done by the shop. He text me they would Zelle me the refund for the damage. They never send the refund so now I have to waste my time taking him to small claims. It's honestly not worth my time but it's about the principle of saying something will be done and then not doing it. I have the text where he acknowledges damaging it. He says he will get it paid for and he never did so wha was going to be $305 and everyone walks away fine now gets dragged out and fees get added to the small claim. Once I get paid the amount owed to me I will remove this review and go on my merry way.

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    4.5
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    We brought my daughter's phone in after she broke the screen and had it replaced, along with a new…read morescreen protector. Shortly after, she left on vacation with her grandma and noticed the screen became unresponsive before eventually going completely black. When she got back, we brought it back in, and they were incredibly helpful. They replaced the screen again at no charge and even installed a new screen protector. I really appreciate that they stood behind their work and made everything right without any hassle. That's the kind of customer service that keeps people coming back, even if there was a small hiccup in the beginning. They truly care about their customers, and I wouldn't hesitate to recommend them to anyone needing phone repairs.

    They are fast, but quality is compromised. I took my phone battery to be replaced a few months ago,…read morethe battery was fine; however, they never installed a water resistant glue on my iphone so the first water splash it hit, it caused damage. I wasnt informed about the lack of water resistance at any point. The phone continued to function. I took it back to them and they said they will dry it out but the damage was already done. I wasnt informed given a slight attitude when i took the phone back after the incident. A few weeks after i got the white screen of death, i took it to a different repair shop and they informed the inside two cables were damaged and there was about 6 screws missing around the battery. I had to just get a new phone due to al the issues. So affordable prices, quick fix but quality is compromised. Repair was done in July of 2025, phone screens topped working 8 weeks later After I posted this review, the owner publicly responded by telling me not to "blame others for [my] own mistakes" and stating that he hoped I would not return. I have attached his response so customers can evaluate it themselves. My complaint remains about the physical condition of the phone following the repair. A different repair shop later identified two damaged internal cables and approximately six missing screws around the battery.

    Plug Phone Fix - mobilephonerepair - Updated July 2026

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