Inconsiderate overall. Would not recommend. They take up the entire road to do their work and cause…read moretraffic everywhere they go.

A&L were easy to get in touch with regarding emptying of a cesspool. However, their office staff…read moreand field staff do not appear to communicate. I was given a prompt 2 hour window, but the truck & crew never appeared. I called and was given an apology and a rescheduling -- 3 times in a row. They did finally show, but at a time when I could not be home. We paid $450 on good faith, but it seems the crew did not empty our tank. Rather than phoning in to complain or attempt to get a refund/repeat service, I am seeking help elsewhere.

This was an incredibly frustrating experience with A1 Tank Masters…read more A subcontractor ignored my clear instruction not to drive over inground pool piping and did so anyway. When I raised the concern, it was brushed off with the claim that frozen ground made it "okay," which is simply not true. What followed was even worse: complete silence and zero accountability. The owner never called me. The office repeatedly said the issue was "being investigated" for over two weeks, yet I received no explanation, no solution, and no follow-through of any kind. Being dismissed and left hanging after raising a legitimate concern about potential property damage is unacceptable. I would strongly caution anyone considering this company.

Our #2 oil, 1,500 gallon tank needed a good cleaning. They came in and got right to business…read more Cleaned well and managed to save a lot of the good oil and return it back into our tank. Nice gentlemen came too and they weren't rough around the edges like many of the NY service men. LOL. I do recommend A1. Now, get that tank cleaned!

I can't say enough good things about Jimmy and his team. This was my first time dealing with a…read morewater main break outside of my house and the DEP gave me a 3 day notice to fix it. I called 5 different companies for quotes (Alex Figliolia Water & Sewer, Liberty Water & Sewer, etc) and Jimmy gave us the best price. He came the same day I called to do an inspection and was able to come at 8am the next day to do the job. The 3 men doing the work were very nice and worked diligently on a hot day. I'm so grateful a friend referred us to Jimmy and highly recommend Subsurface. They're good people doing great work at unbeatable rates.

Pullini Subsurface Water Main and Sewer…read more As good an experience as a sewer line replacement can get. Their team from estimator to foreman, crew to pavers were polite, responsive and true professionals.. rare commodities in the service industries. I would recommend them without hesitation. Special kudos to Mohammed (&crew) and Jimmy.

These guys were great they showed up on time and were very helpful and knowledgeable about what…read morethey were doing. They did a camera inspection of the sewer line which turned out was partially blocked so then they quickly ran a snake through a couple of tomes and then did a second inspection after the line was cleared. My only complaint was they were not very forthcoming about telling me the additional cost to snake the sewer line which ended up being double what I had originally planned for the camera inspection. To be fair I should've asked but still if you're expecting something to be $395 and then you get an invoice for $885 that's not cool - see attached In case you need to do some price comparison's

We called because our sewer was squirting water in the access pit. They were at our house in half…read morean hour. The sewer was snaked and the problem was solved in less an hour. We paid by credit card and they were gone. It wasn't cheep, but for the speed of service, we couldn't fault it. It was worth the money, especially on a cold winter's day.

He's GREAT! My…read moretoilet blew up the day after closing (!), and Jarrod was highly rated, offered a fair price with quick turn-around, was professional and fun, installed the toilet, and it runs and looks and flushes great. He asked me to buy a valve and I bought the wrong one, BUT HE BROUGHT ONE THAT WORKED, saving me tons of time and saving me from not having a toilet for days, which is a problem! Thank you Jarrod!

I had a clogged drain and Clogs for US was able to fix this for me in a timely manner. The price…read morewas reasonable and the service was amazing would recommend to anyone on the island!

Great service, the team response was super professional. They help me with my dep violation…read more They do Backflow testing but also Backflow installation and Backflow repair. Thank you for your help guys!

My backflow device was awful, so I hired another plumber before ashokan. They messed up so I asked…read moremy friends and co-workers who is the best for backflow testing in new york city or brooklyn you know. 1 friend of mine Ethel said try ashokan. So I did and am very happy with my backflow test.

Trust in Joe, he won't do you wrong. Neighborhood repairman, fair, honest, and knowledgeableread more

Im in the service industry, I treat my customers the way I like be treated quickly and efficiently…read moreI used this guy Joe I a couple of times over the last 10 years plumbing issues seems to be spot on with his service. I recommend him ...