I've been taking my children to this practice since my eldest was born 5 years ago. The office is…read morealways clean and has adorably painted rooms. The staff is helpful and kind. I really like that they will almost always be able to fit me into the schedule at my soonest availability. If someone is not available to answer the phone right away, I will get a call back from an advice nurse. That is a fantastic help to me. We have seen almost all the Pediatricians who practice at this office. I find that they generally are great about spending time with the patient and answering all my parent questions. I never feel pressured by the doctors about our medical decisions.

I was forced to bring my kids to this location after a nasty custody dispute with my ex husband…read moreforced them to change doctors. It was tough going from the only doctors they had ever known to a bran new facility, but we did what we had to do. Getting an appointment was easy, the receptionists aren't overly warm, but I didn't have any rude behaviors or mask drama like many people have reported. They do still require all patients to wear masks, and when we forget them they quietly hand us all a mask and we go in. The office is older but clean and well maintained. The bathrooms are clean and always stocked which is nice. They don't have books or toys which isn't an issue for me, but for parents looking for distractions you might want to pack a few. There is a fun fish tank in each office to keep little eyes entertained while you sign in or fill out paperwork. Our kids have seen Dr Turner who I was pleasantly surprised with. She was calm and had a very welcoming demeanor which made it easier for my kids to warm up to. She took her time listening to them and addressing the concerns they had. We never felt rushed or unheard in her presence. On one occasion my son thought it would be funny to put a piece of fake dog poop on the chair as a prank. When she walked in she totally rolled with it and was so silly with him. She scored extra points for that!! She places orders quickly and is easy to contact which is also really nice. All of the nurses/LVNs have been amazing. They take their time and really practice patient centered care. One nurse even did breathing exercises with my daughter when she was panicked. It was beautiful to see and warmed my momma heart. One issue I did have, which is why I removed a star, is there don't seem to be any systems in place for victims of abuse. This is very concerning especially when children might be accompanied by an abuser and they are unable to advocate for themselves with the person in the room. Other than that I recommend this place.

Mom of 2 young girls and switched over after my oldest turned 2. We've been with Dr. Krause for 2…read moreyears now and have been so happy with the care we've received. Dr. Krause is gentle, kind, nonjudgmental, supportive, and incredibly knowledgeable. She has supported me through colic, food allergies, eczema, and all your traditional children's illnesses. She listens attentively, offers input, and asks great questions. I never feel rushed and always leave feeling supported. My girls love her!! She answers promptly on mychart and we've never had any issues getting prescriptions sent in. We love that there is a saturday clinic available and same day sick visits available. Honestly, look no further. Dr. Krause is amazing. We moved and have to switch peds and we are dreading making the switch. We'll miss you Dr. Krause!

This particular Hoag office is disorganized and the office admin is very rude. My daughter had…read morefirst dose of the flu vaccine and we scheduled for her second for a later time. We got a phone call from the front desk confirming the nature of the appointment, but when we showed up they said we needed to wait another week to give her the second dose. What was the point of the phone call to confirm the appointment if she wasnt going to be able to receive the medication? Then they billed me for the appointment! I took my daughter back the following week and they had us waiting for 40 minutes past our appointment time. My daughter was 8 months at the time. They had multiple patients be seen before my daughter that checked in after us. I had to ask to be seen for them to take my daughter back for her shot. Fast forward to her 1 yr check up we arrived 2 mins past the 15 minute grace period and the office admin turned us away. I explained to her that one of their elevators was broken so we waited for the next available one, but she was so rude and told us that she just couldn't fit us in anymore. She seemed to enjoy turning us away and didn't have any warmth.

My kids have been going here since they were born. Staff is great, the docs here are great. Katie…read moreat front desk is fantastic, friendly, and sweet to the children. The staff that also takes measurements, weight, etc, are kind and understanding towards kids. I haven't seen any of them lose their patience even when kids are shrieking. They are pretty good about accommodating last-minute appointments (eg. Kid woke up sick that day).

This is a truly amazing doctors office and everyone makes sure you are well taken care of. We grew…read moreup with care and guidance from Dr Sangeeta Patel. Ruty NP, who we have been recently transitioned to, specially made our difficult week much better. Her diagnosis of the symptoms was accurate and treatment worked beautifully thus restoring health and normal activity to our household. Ruty is very compassionate and has a excellent sense of how to make kids comfortable. Katie at the office is so supportive and prompt, she made sure we were seen that day knowing the conditions. This office has always stood by us and I look forward to continuing to give us strength and care in the future.

I cannot express how truly grateful we are to have found such an incredible pediatrician…read more Dr. LINH England, from the very first visit, you have been gentle, genuine, and always showing an unwavering patience for our kids. Thank you for taking the time to listen, explain, and never make us feel rushed. We feel so blessed to have you in our lives, helping us take care of our children! Making us feel supported every step of the way. Thank you for being incredible amazing and a bright light in our journey as parents!

Won't be going back, she messed up ordering an extra blood test for my son when he already passed…read morethe previous one because she didn't check her charts before making the order. And she scheduled a blood draw for his 18 month appointment for reasons I don't know why but we're not going back. Plus my child does not like her and she can be quite judgmental about personal parenting choices like when to potty train. She is also dismissive of questions and concerns. She does wear a mask at every appointment which could be why my child finds her a bit scary and nothing against her choosing to wear a mask, but I personally don't like the mask at every appointment because children seeing masks is not good for their emotional development or language skills as they need to see people's mouths for both. Overall, very unhappy both times I went to see her.

First time going here as a new patient, staff was fast and efficient in setting up appointments and…read moregathering the necessary information from me. My doctor, Anna Liu, was amazing. She answered all of my questions/concerns and explained it clearly. Gave off an empathetic and compassionate vibe in conversation. The nurses assisting, drawing blood did well as well, hardly felt any needles when drawing blood.

I was planning to become a new patient of Dr. Maryam Haghnegahdar in Tustin, but the experience…read morejust trying to schedule a basic appointment was incredibly frustrating. I called multiple times and was repeatedly told the scheduling coordinator was out sick and that I would need to wait for her return. After several days with no follow-up, I called again, had to provide all of my insurance information a second time, and was assured I'd receive a call back that same day. Once again -- nothing. The office staff seemed extremely disorganized, and the lack of communication was disappointing, especially for something as simple as scheduling a new patient appointment. Unfortunately, this experience alone was enough for me to decide to look for another doctor.

I'm very sad that I can only give it five stars here at most, because I think Dr.Lee deserves a…read moreten-star rating. Even more and perfect. Let me just say this firstly: I guarantee with my own integrity that you will not find a better doctor in this area! Without comparison to other doctors, you might never know how good he is. My daughter has been seeing a Chinese-speaking doctor because of my mother's language barrier, but my son has been seeing Dr. Lee all the time! I'd always had a very good impression of him with my son because he always came to see us very quickly whenever I went to his clinic. First, the waiting time was very short, and second, he was incredibly patient. He answered all my questions very seriously and wasn't in a hurry to leave. I often asked really silly questions, but he always answered them patiently! Believe me, if it were any other doctor, they would have left long ago! Everyone's time is precious. If you can find a doctor like Dr. Lee who is willing to explain any details to you, you must cherish that. His professionalism and knowledge are beyond question. He always manages to pinpoint the problem accurately. Just a very simple example: When my son had a stomachache, I took him to other doctors, and they recommended an X-ray. But Dr. Lee told me that many children have stomach aches due to constipation. I later discovered that every time he complained of stomach pain, he would ask to go to the toilet. Of course, there are many other examples like Dr. Lee,who is exceptionally gentle and attentive when administering vaccines. Compared to other doctors who can even apply bandages crookedly. He never over-treats, and he never creates anxiety for you. No other doctor can compare to him in this respect! As I mentioned, my daughter has been seeing a Chinese-speaking doctor, but recently she caught the flu. Yesterday, Friday, I called her doctor, who very indifferently and barely answered some questions. Today, my daughter has a fever, and because it's the weekend, I couldn't contact them at all to offer any help. I had no choice but to leave a message to Dr. Lee. I really didn't expect him to reply to both of my messages, the second one even at almost 10 pm without any paid! This isn't even within his job description. He could have easily refused to help me. But because of his kindness and his genuine concern for children's , he chose to help. He told me because my son is his patient so he likes to help our family. Of course, I need to immediately transfer my daughter to Dr. Lee's .There's no need to see any other doctor, even if it means communicating in English. I remember asking Dr. Lee before, "Why don't you accept insurance premiums?" Because he doesn't, many people would seek out doctors who do. He told me he didn't want to spend time arguing with insurance companies; he wanted to spend his time seeing and taking care of patients, that's exactly what he did. I'm glad he did that because if he took insurance, his clinic would probably be the busiest in the area. He only charges 100 for a consultation, unlike many places where it's 300. This proves that he genuinely wants what's the best for the children and helping children, not just making money. I realized long ago that my child was more important than $100. I preferred not to go through insurance because when you encounter crucial problems, you realize it was absolutely worth it.

Probably THE BEST pediatrician I have ever had for my child. Dr. Andrew Lee addressed all concerns…read moreI had regarding health matters from treatment options to vaccines to food nutrition guidelines. The office staff were also friendly and kind and were quick to assist and provide any paperwork that was needed for school. Love that everyone made it a great experience for my kiddo! Amazing doc who knows what he's doing! :)

Best doctor ever!!! His bed manner with the kids are amazing. My kids love him and have seen him…read moresince they were born. Veronica, one of his assistants is always so helpful too. He is available if you message himvia my chart and him or his assistant will respond the same day right . I would HIGHLY RECOMMEND this Doctor. They way he communicates and treats the kids and the parents is something they should teach at medical school. Thank you Doctor Kwon!

Oh my lord. He is the best pediatrician ever. If you do not like him, I don't know what's wrong…read morewith you. I work in the healthcare field and I guarantee you it is very rare and it is extremely difficult to find a doctor like him. He is not only knowledgeable and skilled but more than anything, he is wonderfully caring. Dr. Kwon takes his time in assessing each kid and he talks to each kid to make sure that he or she is comfortable. Dr. Kwon then always spends a great amount of time with the parents in ensuring that the each parent is free of concerns and questions. I can go on and on about Dr. Kwon because he truly is amazing. If you are looking for a pediatrician, choose Dr. Kwon, you will not regret it.

Very caring front desk lady and Dr Alexander Tu is amazing. I had to find a new pediatrician for my…read morenewborn and two year old. They make you feel welcome and at ease. Highly recommend this Irvine location and Dr Tu!!!!

I would not recommend Newport Children's Medical Group. Years ago we went to the Laguna Beach and…read morethe Newport office, their organization and professionalism was a struggle, so we decided to not return to this practice. Several years later, when our pediatrician sold his practice, we thought we'd give Newport children's medical group another try. Again, the Newport office is disorganization, and Dr. Kellum was truly a disappointment. There was no follow-through, the doctors and office staff do not return your phone calls, when a referral is needed, they don't get back to you, which means you can't see a specialist, because the doctor's office doesn't get back to you with the referral. I am not one to leave negative reviews, but when it comes to your child's health and safety, I will spend the time to leave a review to share my experiences.