Are y'all even open?????? they didn't call back, didn't call back, didn't respond to the online…read moreGoogle form, and the facility was CLOSED during their posted business hours. Sooooo disappointing for what could have been perfect.

My experience working with Next Level was nothing short of exceptional!!! I told her my vision for…read moremy baby shower and she brought my vision to life, it absolutely exceeded my expectations. Ashley was very open to my ideas. She was punctual, easy to work with and very professional. I would not hesitate to recommend Next Level to others and shall be using their services again in the future.

This company was fantastic to work with from the very first step. Their planners on the phone made…read moreselecting the right inflatable easy and the prices were affordable. I was blown away with the cancellation policy should you need to cancel due to weather. You can call up to 2 hours in advance for a full refund. They came right on time for a quick setup and teardown making the party for my seven-year-old a tremendous success. Highly recommend and look forward to working with them again!

We rented an inflatable animal kingdom for my 2-yr-old's birthday party and it was a total hit with…read morethe kids. Customer service was great, the guy who came to install was on time, knew what he was doing/talking about and beyond polite. I'd recommend this company and their products to anyone!

I found them online at the last minute and they really came through for me. The equipment worked…read moregreat but the best part for me was the quality of customer service. It was everything I hoped for and then some. In a day where so many don't go the full mile, let alone the extra mile, these guys went above and beyond to help me. Kind, friendly, helpful and fun. I will use them for any audio visual needs I have in the future. They are awesome!

I've had very good luck with Novatoo…read more I've been dealing with them for 7 or 8 years - have found them very professional - very straightforward - very honest. I would highly recommend them.

Very professional! Cleaned up well! Put up and take down of yard display was flawless! They have…read morea large variety of fun displays. Well worth the expense!

Just hired this "company" to put sign on my son's lawn for his 40th. When ordering, we discussed…read morethat lawn guys come on friday morning, and it was agreed upon that stuff would be picked up early am friday before mowers came. My daughterinlaw called me and said the sign she ordered had been removed, but the one i ordered had not, and yard guys were next door. I called to speak to woman who i placed order thru. She told me they had two signs to put out in middle of the night, and they would not be there to pick up until 5:00. She said i needed to tell the mowers to be careful, or "first they would go after them for money, and if they didnt pay, then they would go after me." WTF!! What was supposed to be a fun thing has now become a huge pain in my butt!! My son wanted his yard mowed, so my daughter helped me move the sign to her driveway. Later that evening I get a call from "Mike" telling me signs had been picked up and "how lucky I was there was no damage" to them. I told him I KNEW there was no damage, I had carefully moved them so mowers wouldnt throw grass on them etc. He continued on to say if it had been windy, blah, blah, blah. I hung up on him. Do these people not understand that we have social media nowadays?? Had they come when they said they would, there would not have been any issue. DO NOT USE THIS BUSINESS!!

Have been to a few art classes here since they opened. Always a great time with great instruction…read more Nice people. My niece has also attended classes here and really enjoys herself.

I attended a bridal shower here and we had so much fun. Our creations were all going to the bride…read moreas gifts so I was a little nervous about my skill level. Michelle and BJ promised us we could all create something beautiful and they delivered. At the end of the evening we had 17 beautiful wooden signs to decorate her home.

horrible experience with rude owner. they will get your card info and never contact you again. do…read morenot do business with these people.

I needed airport transportation when I flew back home to visit my mother after her fall. She needed…read moresurgery. They could not have been better. They took care of everything and went beyond my expectations to make things as minimally stressful as possible. Absolute excellence! I would give them my highest recommendation. My Insider's Tip is to request Dee. THE BEST!!!!

ANOTHER UPDATE... 7/2/08…read more So lucky me... I did receive my wedding album last week (3 weeks before my one year anniversary). And I do have to say the album turned out wonderful. But I didn't receive the free portrait that was included in the package I purchased. I do admit that when I first emailed the order I forgot to include which picture we chose. I did write it on the order that I mailed in with our money (that they never got). So I realize that they didn't know which picture we chose, but were they planning on asking? It's called customer service... I shouldn't have to micromanage them. The worst part was that I paid them already in cash. Since I was giving them the money when they dropped off the pictures at my work, they requested cash... just in case they gave us the pictures and we gave them a bad check. It's ironic that it turned out the other way around... I paid them in good faith that I was receiving everything that was suppose to be included in my order. I was hoping that I was done dealing with them... but I guess not.

I got stuck using Whispers. I had originally booked the a place called Footprints at the same…read morelocation in Addison. We gave the deposit and set the dates and they told me we didn't need to do anything until about 1-2 months before the wedding and they would call me to finalize details then. Call with any questions. Time goes by it is now a month before my wedding and I haven't heard from them. I called and noticed the voicemail now said Whispers! I left a very concerned message. What happened to the company I booked with and paid a nice deposit to, do they still have my wedding on their calendar, am I going to have a photographer at all??? I was terrified! A few days go by and no one has called me back. I demanded to get a call back that day. Someone called me back. My first question was where was Footprints and why wasn't I notified there had been a change? I felt I had a right to meet with a new company and see what they were like. The man didn't answer my question. He just kept saying oh we are the same if not better. I asked about the photographer we had reserved and paid extra for, I was told he wasn't there anymore, but they too had someone even better. I asked if I could get my money back that we spend to request the other gentleman. No. They said I had to pay the remaining portion of the contract as soon as possible. I said I wanted to see a new contract listing out everything that was on the original contract. I was told it would be mailed that day. I said I will pay when I get the new contract. Waited a few days no contract. Called and left several messages. I finally got the contract 2 weeks before my wedding. It all looked good so I signed it and send it back with a check. By this time I had looked everywhere for a new photographer and there was nothing. I asked about the place cards that were part of the package. We got them 3 days before the wedding and they were so ugly! It was supposed to have our picture on the front. It didn't. Finally the wedding day arrives and the photographer gets lost coming to the house, even though I had given them directions when I picked up the place cards. He was only 20 minutes late, but still. Everything at the house goes smoothly The church went fine. After the ceremony we did the standard wedding party and various parts of the family. I told him that was all I wanted for posed pictures, except one large picture of my family at the receptions. The reception went well except for the hour I spent in the hallway doing all kinds of posed family portraits. When I said we were done he said no I had all night to dance. I reminded him that we agreed no more posed pictures. We wanted more candid shots of people dancing and being part of the reception. There were 2 songs worth of candid shots. We are told the proofs will be up in 3-5 days. Two and a half weeks later they were up, but they looked terrible. I called and asked why they seemed blurry or wide angled? I was told they would fix it. They did. We had said we wanted the more photo-journalistic style and that was why we were paying more for a specific photographer. Nope didn't happen. No one could order on line yet so I collected all the orders and turned them in. I asked when we could do our order for our digital album (that we paid extra for) and was told to get all the other orders in first. I had to organize the entire album myself. I am not creative. I paid you to do this. No one told me how it could be done. This is months later after all the orders are in turned in to them and the money they called me and said something about needing my album order ASAP or we wouldn't get an album. By this point my husband and I moved out of state and we had to do this in person. It was right before Thanksgiving. I told them we wounld't be home until Christmas. They didn't care. So my mom went it with my drawings of how I wanted the pictures laid out. And what I wanted in the backgrounds. I asked them to call me to go over it with me via phone. They didn't. They weren't even there the day my mom went to drop it off. So finally I go in over Christmas to finalize everything for our album. There were lots of changed to be made. The only thing they did right was use the pictures I put it. The page order was wrong and the backgrounds were terrible. Our album got ordered, but none of the pictures family had ordered had come in yet. I started called again; I got a voicemail saying they were out of the country!! They left a number to call in case of emergency. I called it the next week figuring everyone gets a vacation. Well that person never called me back. After 5-6 calls to that number I stated the next call would be from my attorney. We got our album 3 days before our first anniversary.

I reached out and had an initial consultation call for my wedding in June. After the call, I was…read moretold I would receive a proposal, but more than two weeks passed without anything being sent. I followed up and was told I would receive the proposal by the end of the day, but I never heard back. I reached out multiple times over the following two weeks to everyone I had been in contact with and did not receive a single response. This lack of communication was extremely disappointing and felt unprofessional for a service costing $5,000+. I would not feel confident hiring a vendor who communicates this poorly for such an important event.

Had a consultation and the beginning of October and was told I would receive the quote via email…read more Waited a week with no quote, emailed Frellsie, Alex, and Patti for an update and was told it would be done by the end of the week, they were just busy. So I wait until October 17th and still receive no quote, so I reach out to them to express the urgency I needed this and that I was frustrated it was taking so long just to get an estimate that I was told would be sent over same day.. And they just didn't respond. Seems unprofessional considering they expect a 5k minimum just to book.