We have been here before and always felt comfortable and well cared for. I came in and stood at the…read morecounter waiting to check in while the young girl waited on another gentlemen. Then she was on the phone and doing something on the computer. No hello, no I'll be with you in a moment, no smile or acknowledgement. She finally turned and asked if I had an appointment. Still no anything. She may have well of been a robot. What happened to common courtesy and a polite greeting? If you are working in a public capacity you should have some common manners. Everyone else I dealt with was friendly and courteous. My appointment was handled in a professional manner in a reasonable amount of time. First impressions are important.

I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!

I visited this location before work, I was in and out. As soon as I around Jackie got me registered…read moreand went over my insurance and how much was expected of me at this visit, phew I appreciated that because I might've needed another test. Kathy the tech who did my Ultrasound, was friendly, pleasant and knowledgeable. She put me at ease and was able to answer all my questions. What a personality. The facility was pristine, no garbage lying around, the seats had cushion in them and they were stain free. This will always be my first in-network choice.

Front desk staff were very friendly. The MRI tech was obnoxious. I pushed the botton during the…read more leg scan for her to stop. She did not. My legs were tangled up in the wire and I told her that afterwards. She said well I stopped when you pressed the button the first time during the knee MRI. Made no sense at all. That had nothing to do with the leg x-ray. The MRI came out MOTION OBSCURED. She lacked professionalism, and was rude.

Great place they take you really fast. Very friendly staff. Finished all the tests I had to take.read more

Absolutely horrible had a MRI and report showed inconclusive! Camera wasn't working properly and I…read morewas the one who got blamed ! Unbelievable! Horrible place!

I was so nervous to have an MRI on my head since I get chlosterphobic. The tech realized this and…read moreseveral women who were there took turns holding my hand while I was inside of the machine. It actually helped calm me down. I would recommend them to everyone needing an MRI.

I'm the type of person that avoids hospitals or clinics at all costs. I don't have insurance and I…read moredon't have the time. But in this case it was sort of an urgent/last call situation. I injured my ankle falling off a bicycle, I put up with the pain as best I could, but after 25 days and still pain and having trouble walking I did some research with podiatrist and private practices. This urgent care was close to me and decided to contact them. I called and Ashley at the front desk gave me all the Info I needed, answered all my questions and made me feel secure in my choice. I didn't make an appointment and decided to walk in for an exam and X-ray. NP Mark Cha was such a delight and took such great care of me, I got the best care I've ever received. I was in and out in less than an hour. They knew I was paying out of pocket and made this experience as easy and affordable as possible. Total with visit, X-ray, and medication I paid under 250. That's less than one month payment for good insurance at my job. I highly recommend this location and will be coming back whenever I need medical care. I honestly regret not coming here sooner. Thank you staff, thank you NP Mark Cha. Life savers xoxo

I visited Midwest Urgent Care due to a sore throat, headaches and intense coughing at night that I…read morehad been battling for 10+ days at this point. When I walked in the staff was attentive and professional. I completed some paper work and barely waited 10 mins before I was called in for a revision. So far so good. I was given a covid test which I later got a bill for $100! And a strep throat test. Once I saw the nurse I explained my symptoms to her. I was told I had severe inflammation but did not know if it was due to a virus or allergies. I was given the option to take a steroid or to wait it out for a few more days and try OTC Flonase. I didn't feel comfortable taking a steroid without a verdict so I went with the alternative. A few week weeks later I get a text for a $252 bill! Not even a bill in the MAIL! So I had no news till now about a bill! I Kept getting multiple texts/calls in one day. By the way I NEVER received my COVID results! The quality of care and lack of transparency for the cost is the reason I will Never go back. DO NOT GET A COVID TEST if you don't want to pay $100+. GET ONE for $25 at the pharmacy. Go somewhere else for better care!

I have been to this place many times .The place is very clean. The people are…read more supper nice. I have had Ct scans done along with MRI for many years. I must say that the people that work here .Goes out of their to help a person in need for to what they offer. I have been to other places. And this one blows them away. The people that work here are exceptionally unbelievable. They offer a variety of testing. When you call to make appointment the experience, From start to finish is outstanding. No hassle unlike other places. For the people that work here. Starting with ( Olina R.) to Claudia L. to the senior Technician Eenesto S. to the General Manager Elas M. are so kind and caring. Premiere is the best place that I have ever been to. I will be a patient for years to come. Thanks to all of you for helping me, At a time of need. With great respect to your team. Ken Lewis 9-30-2021

Great clinic that includes all the health services you need such as imaging, assessments, and…read moreregular check ups. Ive been going here for years and now they just opened up a Medical Spa!

Got an Xray done, staff was really friendly and very helpful! In and out in like 20 minutes, super…read morequick and great experience! Very good quality facility!

I can't say enough about this place! They are always so accommodating, it's a lot cheaper than…read moredoing it through the Hospitals. Everyone is always so nice. it's a clean

Don't even think about it... Just book and pay the membership. Dr. Farag and his staff are amazing…read moreand finding out your results right away is priceless. So organized and detailed and if Dr Farag sees something he does an ultra sound right there and discusses the results with you right after and make a plan. I see so many recent reviews griping about the fee. Have you looked at your insurance bills with other providers after finding a potential problem. I bet you will find the fee to be the same after you pay for co-pays, parking and all the additional fees. Or instead you can go to Northwestern where they tack on fees left and right and make you wait for weeks for your results and then multiple appointments later plus the stress of waiting and you've already likely paid the $390 anyway in co-pays and fees cause insurance is BS. I started at NW and had months of stress and appointments. Never again. The piece of mind is worth every penny. Do it. Trust me.

Dr. Farag is a very good doctor and person. I have been a patient of his for several years, at the…read morerecommendation of my gynecologist. He provides a calm atmosphere, excellent x-ray technicians, and his immediate attention to my current test results. I am guessing all that must have created a lot of new patients. I am now 65 and can't afford the $390 concierge fee and am looking for a new facility for my mamogram. I am disappointed that he is my third Northwestern Memorial doctor that has skipped down the road to become a concierge doctor. I have other specialists at University of Chicago Med, they never do this, only the NWM doctors go this route. I know he is the best and hires the best x-ray techs (never cause me pain). By reducing his patient population, I seriously hope he is able to help breast cancer patients that need constant imaging.

This place is a joke. 3 weeks to schedule a blood draw and excuse after excuse. Stay Away at all…read morecost.

no access to customer service! the calls get disconnected right away! impossible to speak with a…read moresupervisor