Avoid This Property Management Company - Dishonest and Aggressive…read moreI would strongly advise against renting from this property management company. Our experience was incredibly frustrating and ultimately felt like we were being taken advantage of. We were charged $250 for a pipe repair without ever being contacted, consulted, or quoted for the work. When we tried to schedule a meeting to discuss the charge, they refused to meet, ignored our calls, and eventually threatened us with eviction unless we paid. We were forced to pay for something we had no opportunity to approve or dispute. When we moved out, we gave more than 30 days' notice, professionally cleaned the carpets and the home, and even touched up the walls. Despite this, they withheld $2,100 of our security deposit. Their breakdown included: * $300 for drywall repair (not previously mentioned or shown to us) * $1,100 for painting the entire house (even though we left it in great condition) * A charge to replace a lightbulb they falsely claimed was out * $260 for cleaning (even though we had the home professionally cleaned) Throughout the process, this company was unresponsive, evasive, and became aggressive when we questioned the charges. It was clear they had no intention of communicating fairly or ethically. They do not treat tenants with respect and seem to rely on intimidation and avoidance to force compliance. This company took advantage of us and treated us dishonestly. Renters, beware--they will take your money and ignore your concerns.

Sergio in the maintenance team has been responsible and did a good job! The requests from the HOA…read morewere taken care of in time.

I have worked with Mary Meeker with Sigua Property management for over 2 yrs. She is hands down the…read morebest realtor/property manager I have dealt with. She is kind, responsive, and treats her clients with respect and value. I cannot recommend her enough.

I'm giving two stars because the initial set up for Sigua managing my property went fine, but in…read moreall reality this is a one star review. It took ~1.5 months to get someone in there and things were going well. After the first couple months it felt like there was little to no communication from the property manager to me, the homeowner. Tenants would be late paying their rent and I would have to reach out to the property manager asking where the rent was for the month even though we were 12+days into that month. The property manager did not check on the house periodically, so the tenants trashed the place. The worst part was when the tenant did not pay rent and stopped communicating with the property manager. The manager took 22 days before producing the 7 day rent payment notice and then took another 3 weeks after the tenant vacated to get contractors to provide a quote to fix the place. Sigua mentioned they had multiple contractors they regularly use and turn around properties quickly, which felt like a lie with the incredibly slow action that was taken with my property. My property was mismanaged and vacant for 3 months during what should have been cosmetic repairs that should only take ~2 weeks. The contractor then waited 3 months to produce an inaccurate invoice where they tried to overcharge me. I would never trust my home or business with Sigua or any of its affiliates again. They were not helpful, transparent, or proactive in managing my property at all. I moved my property to another management company and have had a much smoother successful arrangement.

We worked with Sally Small at Sierra Nevada Properties for both property management and our recent…read morehome purchase. Sally was always professional and organized, which helped make the home-buying process much less stressful. She connected us with helpful service providers, and we appreciated her recommendations. There was a lot of paperwork involved, and at times we felt a bit overwhelmed, but Sally was patient and explained everything thoroughly. Thanks to her guidance, we were able to close on our home a week early. Overall, we had a positive experience and would recommend Sally to others looking for a knowledgeable and supportive real estate agent.

Unfortunately, this real estate transaction will go down as one of the worst if not the worst…read moreinteractions we have had with real estate agents. Mike Codman is untrustworthy and a liar. He tried going behind our backs to acquire a pool table he took upon himself to write into the deal without our knowledge with the intent to keep the item, poorly represented us throughout the deal and the kicker was not paying us monies he blatantly agreed to resulting in a small claims case which resulted in our favor as he is once again-A LIAR! Stay as far away as possible from this guy if you're looking for a smooth transparent transaction. His broker isn't any better as he backs his agents whether they are in the wrong or not.

I did business with Alicia for 9 years before she started Mountain Management and continue to do…read morebusiness with her. It is a blessing that I found her. She is very dependable and thorough, which when having a property manager is 100 % of the utmost importance! I honestly cannot speak more highly of her than wanting to give her 100+ gold stars.

Thank you property management for your honesty. I had a few property through other known…read moremanagements in the area of Reno an mountain management discovered tenants where being charged more then I had originally asked.. thank you for everything. I highly recommend. There are excellent.

Needs to return calls and follow thru with promises. Or…read moreis too busy for new business.

John is an AMAZING realtor. He was so detail oriented, very patient with us being first time…read morehomeowners, and was always so available. We are so fortunate to have found the right realtor!!!

ManageHome has been an absolute game-changer for managing my Truckee property. Meghan and her team…read moreare incredibly professional, responsive, and knowledgeable about local STR regulations and permitting. Their 24/7 availability, attention to detail, and seamless coordination of everything from guest communications to home maintenance give me total peace of mind. I truly feel like my home is in the best hands--highly recommend to any second-home or short-term rental owner in the area!

I will leave 6 star if there is such option. Meghan and her team did wonderful job managing my 2nd…read morehome in North Tahoe. Responsive, very competitive price, and fast action for any urgency. I cannot say enough. Best of best and I strongly recommend them to anyone who needs a local property manger to take care of your house and guests.

sorry ass slumlords they will up your rent every year without making the home worth what your…read morepaying for they will move you in to floors that are 5 plus years old when you move in when you move out 5 years later they then want to charge you to replace floors when they already needed replacing also when you move out there gonna decide to replace shitty windows you moved in with that also never kept your heat in and there gonna charge you there a fucking joke

Probably one of the most unreliable company I've ever had to do business with. Can't get a hold of…read morethem, and when they don't send anyone out. They blame all the costs on you, they don't tell you the issue of the house when you move in. Didn't even tell us the house had hidden yellow jackets and mites in their backyard. Terrible communication between them and landlord. #LacieCarl if I could give this a negative star I would.

Unacceptable Living Conditions and Poor Communication at Shoenberger and Shoenberger…read more Here's a taste of what we endured during our stay: Mold: Our apartment became infested with black mold, causing respiratory problems for both me and my partner. Despite repeated urgent requests, it took Shoenberger and Shoenberger months to even attempt a fix. The initial attempt, using only bleach, proved ineffective, and the mold returned even worse. Even after further delays, they only addressed the issue in a single area, leaving the rest of the apartment a health hazard. Flooding: We experienced two flooding incidents in our apartment. The first, caused by a faulty toilet, transformed our hallway and living room into a soaked mess, completely into the floorboards. Shoenberger and Shoenberger failed to replace the carpet, even though it was saturated. It wasn't until a second flood, caused by their failure to replace a malfunctioning washing machine, that they finally addressed the damaged carpet The Manager and the Office: Communication with the property management office, particularly regarding maintenance requests, was consistently slow and frustrating. Our concerns were not addressed promptly or professionally. We also found our interaction with Nancy to be frustrating and not up to the standards we expect. We did not feel our concerns were addressed in a welcoming manner. Nancy, the manager, sent us rude emails in response to this review insisting that my factual experience was a lie. Also stating things such as, "If you had a horrible experience, the whole four years, but didn't vacate till now?", even though there was a housing crisis. If we had the ability to pack up and move, we would have. Furthermore, several service technicians we interacted with expressed their own dissatisfaction with internal communication practices at the office, suggesting a systemic problem. Personally, I would advise steering clear of Shoenberger and Shoenberger. Finding a responsive and well-maintained property is crucial. The delays and communication challenges caused significant inconvenience and frustration. Potential tenants should absolutely consider these factors before signing a lease with this property management company. I think by also reading the other reviews, you would consider other property management companies as a first choice.

I have put in multiple requests and not 1 has been adressed. I am not very thrilled and would not…read morebe posting this had yhese things been done over the last 3 months since moving in. We have a home and that is most important. I am just sad that there are businesses that work like this.

Holly and Jim run Mountain High Property and this management company goes above and beyond for…read moretheir clients. They take care of everything and charge less then many management companies. Their goal is to personally take care and have relationships with each owner. I defintely recommend Mountain High Property to my clients.

From the owner: Second Home Care Shared Ownership Managementread more

Absolutely worst property management company that's ever existed. Been in a home for a month and…read moreonly received 1 of 5 keys can't even receive mail because no access to box. All around stay away

I would honestly give negative stars if it were an option. They need new managerial staff at the…read morevery least. The maintenance put a camera in my shower one day after letting themselves in unannounced for no explainable reason. I filed a police report and felt very unsafe here.