Our landlord was Scott Taylor. He was absolutely amazing and always super responsive at all times. After a year in our rental he helped us purchase a beautiful home. He made everything so easy, walked us through the entire process and was ready to answer any question we had. We suggest everyone to go through him! read more

If I could leave no stars I would As a black woman I have never felt so disrespected and unsafe. My family was bullied harassed and lied to on many occasions. I rented home from this group when electrical outlets in kitchen stopped working I notified them in April 8 nothing was done sent a repair demand 5/19 no action here it is in July still not working. Early one Sunday while at church I get call from my teenaged granddaughter that there is a stranger in backyard I contact the female staff member who says no we didn't send him my granddaughter takes picture of his vehicle we sent to female staff member who again denies sending him I advise we don't feel safe by the time myself and deacons arrive he is gone but returns when deacons leave I ask why he is there he states Scott sent me my granddaughter recorded this stranger looking in our window when property company was advised they made it seem as if we were overreacting I have picture of license plate we are currently researching identity of stranger this all has been stressful I have text messages of staff texting lies and threats they literally sat outside of home texting me saying since my move out day was June 30th and scheduled walk thru was scheduled 7/1 male staff member stated sheriff was coming to lock me and my girls out I advised that would be illegal he insisted on texting me he was on phone with sheriff who told him to stand by while they remove me from property sheriff office denies ever stating that and denied being r route dispatcher stated and I quote "I don't know what he is up to but he is not telling the truth" This male subject continued to stand in front of house with phone to his ear claiming sheriff on phone I had court clerk from spark justice center on phone who can hear the conversation clerk then stated and again I quote "he is lying don't let him bully you what he is trying to do is illegal tell him to call us" apparently being told this his call with "sheriff " ended without a word as cellphone was put in pocket. Prior to this conversation male staff tried to force entry when my teenaged granddaughter was home and I was at work. I am leaving property for my peace of mind and my family's safety. Because of work I have app that transcribes all my meetings and conversations I have documentation of property of moving in and out I have text from staff members WE ARE PURSUING THIS WITH NRED and some advocates are assisting in addressing these issues use caution when dealing with this male/ female staff members read more

I rented a home for a couple years with this business and I had a very good experience. Scott was always available and always got back to me right away. Any time there was a problem in the house it was fixed right away. Honestly the best land lord and property manager I have ever had. read more

They should really take care of the black mold and other hazardous things on their properties that pose legitimate threats to residents. The quality of these places is absolutely horrific and the service from landlord Scott Taylor is more than appalling and upsetting how tactless and idiotic he handles situations just to get every last penny he can. (i.e. saying tenants are responsible for landscaping while moving out, taking more money from deposit than needed). The places themselves are overpriced for what they are, and i don't think anyone should ever have to deal with scumbags like scott and his friends just to find a place to live. if i could give negative stars i would. read more

I rented through Alder Properties and had Linda Church as my landlord. Hands down the most positive experience I've had renting. She was understanding when problems arose and always quick to assist when needed. I'd recommend renting through her wholeheartedly. read more

This company is lazy and don't care. First off the pictures they used to rent was not the apt they showed us. Rented for my daughter going to UNR. The apt was filthy with mold and dirt, broken blinds, walls sticky, etc.. The paint started coming off when cleaning because they just painted over dirt. We cleaned the apt ourselves before move in and cleaned upon move out. They kept $600 of our deposit for things that already existed and carpet cleaning when there is no carpets. Put my daughter in danger being lazy and sending people over to see apartment without showing it themselves. They are combative and condescending, didn't even know how many bedrooms, asked us to show for them and asked for pictures they could use to rent the place instead of taking themselves. I sent them pictures to use. Then they turned around and stole deposit money. Can't trust these people. Say one thing do another. Change the deal. You do everything right and they use petty excuses to take deposit money ... forcing you to take them to court if you want all your deposit back. read more

Alder was in charge of renting my fathers home. let renters trash the house, broken windows, appliances broken did not apparently do a walk through after tenants left and to top it off they gave the deposit back to renters. left us with a $480 cleaning bill and repairs for windows! Apparently they rent them and let them go! Folks this was over a million dollar property. Better off renting it yourself!! read more

I rented this property during my time in college at UNR (roughly 2021-2023/2 year lease). During my time at this property I always paid on time and my roommates and I have been good and tidy tenants. During the contract terms they tried to change the contract and I had to involve my father to push back so they finally backed off. They also did not fix issues with the unit in a timely manner (see below). When we were in the process of starting to move out Scott sent multiple messages the tenants asking/agreeing to having us move out a month early. The group of nurses that were supposed to move in when we moved out early cancelled and Scott then put the responsibility for all of July rent unless they found a tenant. My dad and him had a conversation where Scott was very rude to him and boiled it all down to saying there was no written amendment to the contract and that he would try his best to find another tenant by July 15th. Over the 2 years I lived there we also requested for the driyer to be fixed a handful amount of times and Scott never did anything about it after we told him (the dryer took 4-5 cycles to dry one load). He also tried to charge us for repairs to a ceiling fan that was already damaged when we moved in. Alder properties should be banned from renting to UNR students as his company tries to take advantage of them. This is a poor landlord. read more

Jim Alder has been really wonderful to work with! Being in the business over 30 YEARS he is an excellent communicator and very thorough; which can be challenging qualities to find these days. If I had to leave a VM he would always call back, email and text. As his tenant, Jim would keep me updated and informed if an issue needed resolving and he goes that extra mile to "do the right thing". Keep up the fabulous customer service, Jim!!!! Thank you :)) read more

If you are looking for a 5-STAR rental property manager or real estate agent - LOOK NO FURTHER- Jim Alder will meet every need !!! We have worked with Jim Alder since 2005 when we first purchased our rental property as an 'investment' property in Reno, NV. We rode the storm of the Housing Crash, and there were times that were very challenging economically. This is when Jim showed his TRUE COLORS of integrity, honesty, conservativeness, and frankly warmth for the challenges we endured, and I can honestly say - Jim helped us weather that 4-yr storm. He went above and beyond in EVERY arena that anyone who has owned a rental property can relate to and appreciate. Fast forward to today, Jan. 11th, 2017, and Jim just informed us that our 'investment' property closed escrow :) Again, Jim Alder managed it for 12 years, then kindly acted as the on-property foreman for an entire renovation of our property to prepare it to be sold ( I never once stepped on the property or needed to during that process), then Jim Alder acted as our real estate agent selling our home in record time at the HIGHEST price for the area, and we actually closed early. Oddly, in 12 years, I have never met Jim Alder in person nor know what he looks like :) Our correspondence has always been by phone, text, and emails. He ALWAYS responded expediently, and not once have I ever questioned his decision-making. He ALWAYS puts his clients first. He ALWAYS investigated 2-3 bids before anything that required extensive maintenance or repair, and he ALWAYS was able to keep my overhead costs to truly unbelievable levels so I was able to cover the mortgage without strain. My property has had 6 different tenants in the past 12 years, and my property in total set a total of 8 weeks without a renter - IMPRESSIVE !!! Jim Alder is REAL, HONEST, and HARD-WORKING more than most I have worked to with ( and I have owned 5 rental properties !!!) As much as I am thrilled we closed on our home today, I am saddened that I will never have the honor to work with Jim Alder again since he works out of Reno, NV and I live in Austin, TX. However, I can honestly say that regardless of never meeting him face-to-face in 12 years, his personal touch these past 12 years has ALWAYS had a personal touch with an ease and efficiency that is simply TOP NOTCH- a rarity these days seen in business. Myself and my family are truly GRATEFUL for every call Jim Alder picked up right away regardless of the day of the week or time of the day, the plethora of times he spent the time obtaining quotes when we needed to keep maintenance costs and overhead reasonable and often times I was ok with the price but he was not (lol), and for simply being someone we now call a FRIEND. We are TRULY honored to have worked with Jim Alder all these years. Jim we would be MORE THAN HAPPY to open our home to you here in Austin, TX if you were ever visited the area. The only problem is, we don't know what you look like :) ha Sincerely. The Hoffarth Family South Lake Tahoe, CA (2005-2012) Austin, TX (2012- Present) read more

Alder Properties was a great company to lease from. They helped me out in a pinch when my company moved me from California to Nevada by getting me into a nice place with affordable rent in the short time I had, and have an amazing and friendly staff. Jim was always available if needed and I never had any issues in the 2 years I lived there. I will definitely rent another property from them if I move back to the Reno area. read more

Hands down, my experience working with Scott Taylor on the selling and buying of our homes was 5 star! He was professional, highly responsive to our texts and calls, and friendly the entire process. His performance was so impressive and I would recommend him to close friends and family. Thank you Scott for the wonderful job you did helping us make our dreams come true! read more

We worked with Scott Taylor at Alder when we moved out of town for a couple of years and rented out our home. Scott saturated the market with advertising and rented our home out quickly. When one tenant moved out early (before the end of the lease), they got a new tenant in quickly. When we moved back, we needed the house before the end of the new tenant's lease, and Scott worked with that tenant to place him in a new Alder-managed property so that we didn't have to wait until the lease was up. Upon move-in, the house was spotless, the irrigation system had been well-maintained, and we found things in even better condition than we had left them. Nothing but good things to say about Alder from a homeowner's perspective! read more

Overcharges for simple repairs. Doubles or triples the charge for carpet cleaning. Very disappointed that we were not alerted to these potential charges. Our items were removed or thrown away before our move out date. The place was left in pristine condition, but they felt the need to keep $1000 of our deposit. read more

Alder has been managing my rental house for about ten years. They have found me great tenants and have kept the property repaired when necessary. Their maintenance crew does excellent work and the price they charge for it is reasonable. Their agents are knowledgeable and always available. I can't think of a single negative thing to say about them and have recommended them to friends. read more

Alder Properties has managed my property for several years and this year I needed to do updates to my property. Scott Taylor contacted and scheduled all necessary people to complete the work in a timely manner. I really appreciated his quick, professional responses to my texts and calls . I highly recommend him for managing any property. Thank you Scott for the fantastic job you did helping me get my house in order. read more

I have been very impressed with Alder Properties from a Owner's point of view. Alder Properties took care of tenants for my property in Sparks for 7 years and managed the rent income and repairs as good as it gets. In addition and most importantly, when the represented the sale of my property, They were very professional in finding a buyer and working with other real estate agents to get the property sold!! Not only did they get it sold quickly, they managed the existing tenants professionally and the buyers felt the transfer of ownership went smooth as well. Great Job Don, Bill and Jim!! Amazing work!!!!! read more

I hired Alder Properties to manage a single family home (rental) for me over about 15 months. My inital chat with the owner went great but the moment he handed things over to - Bill Gregory - things went downhill fast. The rented the place quickly and did take care of all of the paperwork and the owner proceeds checks almost always came to me on time BUT anytime an issue did arise - property repairs, renter deposits, etc. Bill was scattered and unable to follow anything to completion in a timely manner. The move out process - I sold the home and asked Bill to work with the realtor was a nightmare with absolutely nothing getting done on time (move out clean up & painting) took almost 8 weeks - ridiculous- and what did manage to get done had to be redone. Despite being aware of Bill's consistent inaction on multiple issues, Jim Alder - the owner never stepped in. Only at the end of the relationship did have anything to say. The only saving grace was Caitlin - in the office but one gal can only do so much. I have no idea how effective they might be as realtors but if you are looking for a property manager I would run the other way! read more

I was a tenant of Alder Properties and Bruce Gillham for over 4 years and I have to say this is the most unorganized organization. When we moved out we were charged for bogus items. When I requested an itemization along with proof and invoices, I was ignored. We paid our rent on time for over 4 years and would take care of items (such as when the wind blew down the fence) on our own to be helpful. I was lied to and treated poorly. I am still considering court action at this time however wanted the public to know they need to be very wary about renting properties from this company. They are in the business of ripping off the tenants. If you do rent from them currently, my suggestion is to keep detailed records and photos otherwise they will rip you off when you move out. We now own our own home and this is the first time we had to rent in many many years, so I am disappointed in the outcome. read more

Linda at Alder properties had been my property manager for the last 2 years. I felt very secure leaving my property in her hands. She did a great job with choosing the right tenants. When I decided to sell my house naturally I chose her to be my realtor. She sold my house in 7 days!! Everyone at Alder properties is great to work with. read more