Cancel

    Open app

    Search

    Request a consultation

    You can now request a consultation from this business directly from Yelp

    Services - PMI Middle TN

    Buyer's agent

    Listing agent

    PMI Middle TN Photos

    You might also consider

    Recommended Reviews - PMI Middle TN

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    My communication with Todd about my washer and dryer with his response of "I will let you know"
    Andrew B.

    TODD RANDOLPH AND PMI MIDDLE TN ARE SCAM ARTISTS. Not only did he try to steal my washer and dryer, he tried to charge me $250 to do so! I texted Todd weeks prior to the move out date that my washer and dryer were available to sell to the next tenant and that he could get me in contact with them to discuss price. He told me that he would "Let me know". See photo of this text message below. He did get me in contact with a potential tenant, and they told me that they would buy the washer and dryer from me at our agreed price if they ended up renting from Todd. Todd also told my roommate that he believed this potential tenant would sign. After that, I didn't hear a peep from Todd until he completed his move out inspection after I moved out and no longer had access to the property. Without consulting me at all, Todd listed a $250 charge for "removal and disposal of washer and dryer". Mind you, these were not junk washer and dryers that I was willing to give away! They were a nice set of Samsung washer and dryer (pictured below). I emailed Todd to inform him that I left them in the residence because I had agreed on pricing with the potential tenant and Todd told us that he believed they would sign. I told Todd that I would remove them asap since that no longer appeared to be the case. Instead of offering to let me in to retrieve my washer and dryer, Todd tried to (falsely) accuse me of keeping a key to the residence and threatened to charge an additional $200 to rekey the house. Keep in mind that nobody was living in the house at the time. Todd tried to blame me for "assuming" I had an agreement when the only assuming I did was assume Todd would keep his word in telling me that he "would let me know". Buyer beware, PMI middle tn is led by a crook. Edit in response to Todd's reply: We will let your customers view the attachments theirselves and determine where the lack of communication stems from. Also, it is rich that my review did not complain about getting charged for any of the things you mentioned although I very well could have considering YOU NEVER PERFORMED A MOVE OUT/IN INSPECTION PRIOR TO ME MOVING IN. Todd asked me to do the move out/in inspection for him since he was on vacation. Really protecting your clients' assets, huh Todd? Goes to show how poorly run Todd Randolph's business is. I'm curious, Todd. Were you able to charge the tenant before me for painting the entire house with mismatched paint? Or were you forced to charge your client to repaint the house since you failed to do your job in doing the move out inspection?

    See all

    4 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L H.
    0
    6
    0

    3 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Thank you very much for your kind review! We appreciate your business!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Joyce B.
    181
    23
    30

    4 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Gene G.
    5
    152
    129

    7 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J T.
    0
    3
    0

    4 years ago

    The PMI team has been great to work with. Has made our rental experience extremely easy. I highly recommend!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Todd R.

    Todd R.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C C.
    0
    9
    5

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Todd was awesome to work with! He is very kind, patient and was always there to help us with our new property!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - PMI Middle TN

    Does this property management company rely approvals based solely on credit check? Will you be denied based on bad credit?

    We base approvals on a very thorough background/screening check which includes credit. You may be denied due to bad credit, but it depends on several factors.

    Don’t See Your Question? Ask Away!

    Review Highlights - PMI Middle TN

    “Todd is responsive and communicative, and we appreciate his willingness to assist with any issues that arise!”

    Mentioned in 16 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Property Management 321 times last month within 15 miles of this business.

    Verify this business

    Renew Real Estate Services - America

    Renew Real Estate Services

    (31 reviews)

    Inglewood

    I normally try to stay positive on here, but I have to speak up about how horribly I've been…read moretreated by Renew Real Estate. Since before my apartment was flooded with raw sewage, they have consistently shown a shocking lack of compassion, professionalism, and basic human decency -- not just toward me, but toward my newborn baby. They are currently facing Metro Codes violations for my specific unit and have been requested to fully clean, fully replace contaminated structures/flooring, and fully test the unit before my family returns OR I could be released from my lease without penalty, a full refund of my deposit AND compensation for each day I've been displaced... it's now been 3 weeks I've been out of my apartment AND MY RENT IS UP TO DATE!! THEY'VE DENIED ME PEACE OR COMPENSATION! Instead of addressing urgent maintenance concerns, they ignored me for weeks. When the sewage disaster happened, they were slow to respond and dismissive about how dangerous and traumatizing this was for my family. Can you imagine being a new parent and dealing with toxic waste in your home -- with no urgency or empathy from your landlord? The home I bled in. Nursed in. Cried in. And they left us to suffer in that filth -- like we didn't matter. Ignored. Dismissed. Requests for repairs were cancelled. Once the sewage backed up, it became something out of a nightmare. They moved slowly, showed no urgency, and offered no real support even knowing a newborn infant was involved. I am ten weeks postpartum, exhausted, terrified and they are currently leaving us in a toxic, unsafe environment with no answers and no empathy. I wouldn't wish this on anyone. I cry so many nights wondering how I am supposed to keep my baby safe. I feel completely alone, unheard, and disrespected. And to this day, THREE WEEKS IN, they don't taken true accountability. This is not just bad business. This is trauma. This is what happens when landlords don't care about people, just rent checks. If you're thinking about renting from Renew Real Estate: Protect yourself. Protect your family. I wouldn't wish this experience on anyone. Feel free to DM me. I'll gladly share everything -- timelines, emails, and more. Tenants deserve better. Families deserve safety. Babies deserve clean, livable homes. #RenewRealEstate #UnsafeHousing #MomLife #TenantTrauma #SewageInMyHome #ProtectNewMoms #TenantRights #LandlordAccountability #RenewRealEstate #DoBetter

    they cut all my fucking plants. my roses my onions my everything. no note just showed up. they are…read morehorrible and deserve to be shut down

    PMI Middle TN - propertymgmt - Updated September 2026

    Loading...
    Loading...
    Loading...