This company is the worst I have ever seen! After spotlessly cleaning the place, they still kept…read morethe entire deposit. Never ever use them, there are way too many places to rent. Upon moving in, the unit needed to be cleaned and i It was left better than received. Definitely a scam operation!

Sharon is my hero, I spent months looking for a place in my…read morebudget and rent right was very patient with me and made an effort to get me a place i could afford to live. they are professional and always very clear communicators!

We just made our seconds Prescott area purchase under the watchful eye of Bill Stewart of Crystal…read moreCreek Realty. Bill is knowledgeable, professional and stays on top of EVERY detail. Bill is a Prescott valley native. He earned degrees and worked with major banks out of the area then returned to Prescott armed with knowledge well above the average Agent on how to professionally manage real estate transactions. He steers buyers toward great properties based on their desires and is quick to point out problems/challenges to excited buyers. You absolutely know what you are buying when you work with Bill! We purchased a parcel of land then a transition home to move to while we build. If people did business like Bill Stewart the world would be a better place!

From the owner: Locally owned and operated since 1990read more

Great responsive people! Realtors who understand properties and those who rent. Simple and quick…read moreresponses on service! Owning several properties they have always been alert and responsive to any repairs on my properties!

Lisa is the best property manager I mean she was very nice and efficient! Very hard working women…read moreshe is ! I'd advise to ask for Lisa when looking to rent a new home!!

Lots of complaints from Ram renters listed-- not the least bit surprised. However, I am surprised…read morethere's not more complaints from the home owners /investment property owners. As a property owner in a neighborhood with several duplexes taken over by Ram's Property Mismanagement, it's disheartening how the neighborhood has deteriorated to accommodate Ram's standards for maintenance and renter behavior. This was once a nice neighborhood until many of the rental properties were handed over to RAM mismanagement and renters that relentlessly harass the homeowners around them, encourage others' anti-social behavior, vandalize property, participate in stalking, targeting, harassment, voyeurism., etc.. So, if you're looking to buy a property, need a property manager for your rental or just to rent in a peaceful neighborhood, try to avoid RAM-Enterprise properties at all costs. If you currently use Ram as a property management company, you should check your investment property ASAP because they sure aren't. You may also want to find a better management company. If you're looking to buy or rent Don't Do It anywhere near a Ram- rental, or expect to see this type of menace as you leave for work.

Do not use RAM/PMI to rent an apartment. When you have a problem with anything they ignore your…read morerequests. They do not honor the lease agreements about noise control. It took them 17 days to fix my heat in January. When you need help you can't get it.

Having leased for a year and a half, Journey has been a paragon of integrity. After the other two…read morebig rental agencies in town told me multiple lies, contradictory statements, and extorted lots of money from me, I was worried there were no honest rental agencies in Prescott. I am pleased to say that throughout several issues that we worked through with Journey, I always felt like I was treated fairly. When I compare the leases from Journey with the others in town, it seems that Journey has higher and more explicit fees for violations of the lease. I prefer that over the other agencies that seem to make their money by bullying and deception. I get the sense that this is why other reviewers were not happy with Journey. I much prefer those who do things by the books as Journey does, because there are no surprises. What the lease says is what happens. And they have been willing to work with me and the owner to adjust down fees for my minor violations. That combo of transparency and flexibility gives comfort. A minor issue is that they give service windows for visits of 3-4 days which seems excessive; would prefer a specific time. They do lots of maintenance; every few months they will come out and change the furnace filters which is something that other rental companies require tenants to do themselves. And there are inspection walkthroughs regularly. Another rental agency took months and lots of reminders to get an issue with dryer vent clogging fixed. With Journey the dryer vent clog was fixed with just one request on my part, and they even went above and beyond to replace the outside vent cover so the problem wouldn't happen again. When a button on the stove didn't work, they replaced the whole stove with a brand new unit. Communication with Ryan and Sharon was professional and efficient.

Horrible! Never rent a property from this "company". They are no better than dealing with the…read moremob. Threats, sarcasm, and penalties. They will ghost you on repairs. The AC blower motor failure was reported. They never replaced it until we moved out a year and a half later. NO AC DURING THAT ENTIRE TIME PERIOD. They "lost" my rent payment twice in a six month period. Each time they posted a five day pay or quit notice and fee, and a late payment fee for not paying rent on time. When I stated that I had proof of payment, they "found" my payments, they dropped the conversation, The fines remained. Threatened with fines when I turned the gas off for the summer. Snarky text messages and threats of additional fees until I showed proof of zero balance to gas company. They do not keep track of lease expiration dates. I went four months without a lease and they placed the blame upon me. They will not return any of your deposit and add charges so you end up owing money. Amber is the worst of all of them. She is very sarcastic and has classic sociopathic traits. Never rent from this company!

I worked with Heather to buy my first home and had a fantastic experience. So knowledgeable and…read morehelpful for a first time homebuyer - really took the stress out of touring and going through the contract negotiation process.

Heather from Garden Brook is the property manager for my rental and I would be lost without her!…read moreShe is so knowledgeable and she and Garden Brook are wonderful to work with

I was looking for a new property management company since my old one wasn't doing a very good job…read more I narrowed it down to 3 companies who I interviewed. A1 left the best impression, so I met with them in person. Once I talked to them, I knew I found the right one. They were very welcoming, professional, accommodating and made me feel like I was part of the family. You can tell they take pride in their business. I've been with them for 3 months now and I couldn't have been happier. Day and night difference from my last property manager. The communication is excellent. The owner calls me himself to explain everything that's happening with few projects I had. The tenant is also super happy with A1 since they took care of every concern that was brought up. A1 takes care of everything. I don't have to worry about anything. I know my property is in excellent hands.

Thanks for reaching out. If this is known to happen, it might be worth the investment a…read morere-programmable lockbox. Might require extra steps to the process but I'm sure the owners would prefer it to random people able to enter the property.

I rented a 3 BR home through TNT because it was only 2 miles from the lot I purchased in Hassayampa…read moreto build a new custom home. The staff at TNT were always very courteous, responsive, and professional. All paperwork was legally sound. I had the rental for a year and 8 months. They helped me negotiate a 6 month lease and then a two month lease once my yearly lease ran out. They refunded 41% of my security deposit when I departed; which I thought was fair, given the wear and tear of nearly two years on the flooring, etc.. I don't think I could have done any better with a private landlord, because the arrangement would have been less predictable.

Most inadequate company I've ever worked with & I've been a renter nationwide for 30 years! I just…read moreKNEW I should have passed when I saw all the awful reviews (few of the 5-star reviews are fake).Owner Dominique Higa has stayed in business because she lies. She preys on the less fortunate (average-to-low income). Higa has no sympathy or respect for Wounded Warrior tenants. She didn't hesitate to bully a mentally ill renter. Higa won't approve repairs if it works SOME of the time. Maintenance man smelled like 10 packs of cigarettes. She was so sweet up until she got us to sign. Sickening

Where do I begin... This is the worst experience I have ever had with any rental company. Jennifer…read morehas lied about the condition of the property on the day our lease agreement ended. They have charged unreasonable costs for "cleaning dirt" which does not exist in any of the photos provided on move out. They charged $425 to "clean" a 1370sqft house that was completely empty and cleaned by our family before we left (took a cleaning company 17 hours to clean). In addition, we were also charged $185 to landscape the yard 1 tiny tree, and all rock backyard. Our initial deposit was $2700 and we received back $1619. They stole $1080, just to make money from a young family of 6. We understand reasonable costs for clean up after someone vacates the property that is why we are currently disputing the charges as unreasonable, asking for $471.50 back out of the remaining $1081.00 left of our deposit. This would leave $610 for Bloomtree to clean 488sq ft of carpet, 882sqft to wipe down "dirt" that does not exist and any additional "15% coordination fee for vendor charges". Stay away from this company!

This business is terrible! Non responsive, avoidant, lack basic communication skills and their…read morefinancial tracking is awful. Been trying to work with them, but they don't respond. Avoid at all costs!

As a 65-year-old dealing with a stressful home sale, I expected at least a bit of kindness and…read morerespect. Lawyers Title showed neither. Cold, dismissive, and completely lacking in empathy -- especially toward seniors. Very disappointing experience.

Super helpful with any questions we had. Moving can be stressful process, nice to not have to…read moreworry/deal about one less thing. Great team, great service!