Trying to rent from this company was disappointing. Only showing specific days and times which did…read morenot line up with my work schedule with absolutely no flexibility. People answering the phones not wanting to help outside of telling you if the property is available or not. I hope I'm never in a position where I have to rent from this company.

I am currently using Real Property Management (Of Northwest Indiana) managing my property and would…read moredefinitely recommend them to manage your rentals. Adam the owner, keeps my property well-maintained and quickly deals with me, and my tenants issues. Their fees are competitive with the other management companies, and are a pleasure to deal with. Their financial records and statements are extremely accurate, clear and detailed, rent collected is deposited directly in saving account. I have managed properties in the past, but now I do not want to deal with 2AM phone calls that the furnace is out have to deal with an eviction. Adam and his staff always respond to my phone call or emails. Bottom line, I provide a nice clean updated home, I want tenants to take care of and enjoy living in that home and a management company that will be there for me and my tenants.

This is how Property Management typically starts. They work hard to gain your trust, and once trust…read moreis gained they start dropping the ball. Unless you want tank your investment, stay away, because Q3 will do just that! In 8 months, I lost $17,000 in unpaid rent and property damage. Despite repeated instruction to evict non-paying and filthy tenants, Nikki continually failed to do so. I finally got a wage garnishment and will only get $63/month until his portion of rent/property damage is recovered. In the 8 months they managed my properties, only 2 late notices went out to this particular tenant. They will play boss and do a pretty decent job at it, until the tenant gets in their face and then they back off as is exactly what happened here with this particular tenant. When the water heater went out, Nikki advised me not to replace it because tenant was not paying (this was a week or so before we parted ways). This alone could have cost me. I made arrangements for replacements because I am required by law to provide hot and cold water, and vendor was not able to reach Nikki or Laura after repeated attempts. I stepped in to make arrangements for repairs, and either Nikki or Laura failed to accommodate. When I asked for a drive by and inspection, Laura failed to do it stating, "I don't feel comfortable going there." Get a maintenance guy or something to accompany you. I am an out of state owner, and had to fly in to meet contractors for repairs and maintenance because Nikki and her team refused to do so, but still charged their fees. My properties are in Michigan City, and Q3 didn't have attorneys in that area so I had to find one. Charged me $300 for an eviction she had no part in. One tenant was like section 8 (guaranteed payments) that I had to evict due to "health and safety" violations. Nikki failed to take part in the eviction citing "Fair Housing". This unit had a severe rodent and bedbug infestation that spread to the unit below. Charges management fees even when no rent is collected. When I asked why, Nikki stated "because we are still performing Management duties." When I asked what Management duties she was performing, she was silent. Created leases even while same tenants were already under a lease. Her leases had multiple spelling and grammatical errors. Seriously, a 5-year old could've written a better Lease. The lease didn't even say ANYTHING about a security deposit. When I started pressing her to collect rent, make repairs, and do evictions, said I was "micromanaging her". If they did their job from the beginning and worked to protect my investments, "micromanaging" would've been unnecessary. Failed to do quarterly inspections as outlined in the contract.

Read the previous review and couldn't be further from the experience I've had over the past 6 years…read morewith Q3 Realty. The owner has always gone above and beyond for my investments and I have never questioned statements or my monthly check because they come every month as promised. I chose Q3 Realty because I worked with another management company before them and they did nothing but cause me headaches, plus I was always questioning where my monthly check was. I have been in business for over 30 years and know that some people are hard to please no matter what you do so reading a negative review like this makes me question the person who wrote it.

Requested a hand with a couple of maintenance tasks. Manny was very helpful & detailed…read more Great communication & follow up!

Maurice came fix the toilet. Maurice was very professional and has a good mannerisms . He was very…read moreknowledgeable about the problem. Kudos to Maurice!!!

Jennifer made purchasing our first home a breeze. She was always on time, very knowledgable, and…read morenot overly pushy as people in sales tend to be. Even after we closed she would respond promptly to any questions we would have as newbies. I'm beyond happy to have crossed paths with her. If you're looking for a home in Northwest Indiana, I highly encourage you to give Lighthouse Realty a call and speak with her.

If you're smart enough to choose Lighthouse Realty, you'll experience grade A professionalism…read more Jennifer Parham did such an awesome job listing my home, I had a full offer in 2 days. Then she turned around and got me a fabulous deal on my new home. Her knowledge in the field is unmatched by anyone. Her client's wants and needs are her first priority. I would recommend her for anyone who wants a pain free process. You can't find a better experience than Lighthouse Realty.

I just recently rented a unit with Brickshire and I've had a wonderful experience with Myiam who…read moreworks in the leasing office. She has been on top of every concern I've presented to her and has been very pleasant and professiona to work withl. Thank you Myiam. Based on previous reviews for Brickshire, I pray my experience moving forward doesn't change for the negative.

I haves lived her for almost 5 years as of late they have moved in some of the most uncertain…read morecharacters. Weed smell in the hallway, stolen packages and nothing can ever get resolved. This property has certainly took a turn for the worst. Management has change three times since I have lived her and no explanation has ever been given regarding that. This is the fourth package the deliver person has taken a picture of leaving and all of a sudden the package is gone! you hate to order anything that doesn't involve amazon, because you will never see it! What a flipping joke! People over my head like there is a goat rodeo happening in this complex now.

I've bought and sold properties with Anthony . Great experience all around. He's very reliable…read moreand responds quickly which I really wanted in this market . I've recommended lofty to both friends and family

This review is well overdue, considering Lofty has been our property management for the past 4…read moreyears. We have had the most challenging property issues, ranging from dealing with tenants, property damage, city/ village regulations- you name it! Lofty has always come through and been there to help fix anything with diligence, and personalized attention. Tracy Collins (who is a rockstar by the way!) and Jason Williams are super responsive not to mention creative and resilient and I can't thank this team enough! Open to feedback, innumerable calls and texts even through weekends, with a client first approach, that is highly recommended.

I had a great experience renting the hospitality room at Sandburg Village Condo HOA, and I…read moreespecially want to recognize Anjali K. for her outstanding support throughout the entire process. Anjali was incredibly helpful with the reservation, overall coordination, and management of the space. She patiently answered my many questions, guided me through the process step by step, and even assisted with garage access and logistics, which made everything much smoother. Her communication was clear, timely, and always friendly, and she consistently went above and beyond to make sure everything was handled properly. Thanks to Anjali's professionalism, responsiveness, and positive attitude, the whole experience was stress-free and very well organized. I truly appreciate her dedication and excellent customer service. Highly recommend working with her!

We just got this company at Four Lakes Lisle, IL and they suck. And property manager Lindsey…read moreKrueger sucks. You are put on hold forever and then they hang up on you when you explain your problem. They and/or HOA are breaching the contract every time they fail to respond to an issue. Taking them to court each and every time they breach the contract is the only way to get their attention. Right now I am billing them for a problem they failed to respond to. Non payment will result in small claims suit.