Very pleased and happy with how the process went to rent our first house! We had lots of questions…read morewith us being first time tenants and the whole team at Sevyn PM was able to reach back out to assist us.

Tye and his team helped me and my 7yr old find our perfect place to call home super quick. Moving…read morecan be quite stressful and even traumatic. But with Tye and Shelly none of that was the case. They were very responsive and had me approved and keys in hand in just a matter of days. My daughter and I love our new home. Shelly came a did our walk through and I felt so comfortable with her almost like I had know her for years. With them you get a very personal feeling. Your not just a "tenant" or "unit #". Like family like. Shelly introduced me to all my neighbors and they love her too. I am so grateful to Tye and Shelly for making this such an easy stress free process for me, my daughter, our dog, and cat! Love that I can pay my rent online! If ever have any issue's Shelly is just a text. But so far everything has just been perfection!!

4 stars. For your perspective, I give myself only 3. They say never read the comments. So I read…read morethe comments. If that's all I had to go by, I could imagine that FirstService Residential (FSR) employees are the devil's spawn, dedicated to making HOA living pure hell. But I've met the devils spawn and FSR people ain't it. I have worked with FSR people both as a director and resident of a large FSR association client. I've had residents scream in my face. Sometimes I deserved it. I've also run companies and had my own employees. Anyone who has done that knows the full range of frustrations in dealing with the public and one's own hires, and that's where I start. I see the stress that ANY property management firm is under. An employee can be a flawed human being. Hell, I'm a flawed human being. That employee is caught between company policy, the law, a resident's requests/ demands, and a dysfunctional Board that doesn't understand that it doesn't understand what it's doing, turning every little decision into a combat. That's stress. I've seen our FSR reps under some truly remarkable pressure for extended stretches of time, and I've wondered why they didn't just quit and walk away. But the FSR managers, customer service associates and corporate officers with which I have dealt directly have all proven to be decent people trying to do their best under a killer load. They try hard, and succeed in providing timely decent service more often than not. On balance, I am thankful. 'Coz otherwise, I'd have to do it all myself, and get screamed at every day. By you. A few thoughts. Who or what stood in the way of your request for service? Was it the hired management company, or was it the board which gives them direction? Does the board president have it in for you? Your own behaviour? Was your issue something that the management company has been given blanket authorization to deal with right away, or something that required board approval at next month's meeting? Was it an issue with the CCRs or Rules&Regs, which you haven't read? Have the directors themselves read the CCRs, or are they the little tyrants we have all experienced at some point? Is it something a simple lawyer's letter would solve? Is it a major, deep-pockets lawsuit? Have you made any attempt to learn the financial, practical and regulatory constraints imposed on the association and management which make your request problematic, before you race to the bottom with comments such as we find here? Is it possible that FSR needs you to help them solve your problem? Two cents. Study up, get the CCRs, By-Laws, Rules & Regs. Read (ugh) and understand 'em. Learn what management can and cannot do for you on your issue. Attend board meetings, study how the directors behave towards the managers. Are they good people? Are they competent? Have they even looked at your application? Are they following the law and the rules themselves? The comedian Tom Lehrer one wrote: "Life is like a sewer. What you get out of it, depends on what you put into it." Don't be the problem, and, if FSR is falling down, be the guy who helps them solve their problem, so they can solve yours.

Our HOA had a meeting tonight which I am at aghast to see one of their employees pretty much…read morerunning the meeting and displaying a smirk here and there of comments from the homeowners instead of being a neutral observer and take notes. The employee didn't even bother to stay and left for whatever reasons. The litany of complaints were directed to poor management style. Does FSR ever oversee their employees job performance or just give them carte blanche power with no accountability?

The billing service provided by Myra Baraquiel was excellent. She was patient and dealt with my…read moreconcerns. Waiting to see if my concerns are fully addressed.

If I could give 0 stars I would. The staff is completely useless and incompetent. Yesenia is quick…read moreto call with complaints and accusations but too stupid to respond when she's questioned. Claiming my dog is abused because he's in the garage sometimes or that my dog damaged the irrigation (false) yet last I checked its not illegal to keep a pet in the garage, especially when there is water and air, she's an idiot. I shut her up real quick with her allegations. Judith can't follow through and do her damn job. Our condo has had roaches for over a month! In the stairwell, outside the doors and sidewalks. They've migrated inside and NO SOLUTION. Judith claimed it would be handled yet here we are with the same problem. As a woman with a legal background, I shouldn't have to send the code violations to get a solution. This HOA is full of stupid ass lazy people who can't do their jobs but they want to charge 500/month per unit. Im at the point of filing a lawsuit and getting the county involved as roaches are a housing violation and need to be treated immediately due to the diseases they carry. I'm pregnant and shouldn't have to deal with shit. Would NOT recommend this company at all! Absolute garbage!!!

I agree with all the negative reviews. I have been trying to resolve issues since 2015 and not one…read moreperson will return my call. I have left several messages and emails for Nadine and most recently for Dan, the president who also has not returned a single call of email. They are a joke. They have been fraudulently fining me month after month, yet won't return a call to discuss the fines. Let's over throw the board by signing a petition. We need 51% of the community to do so and at this point I am sure we can get that. Please contact me if you are interested.

If I could give it a NEGATIVE ZERO I would. This management group is slow, dimwitted and lazy. They…read moredon't return calls nor do they fix the issues like a key to the laundry room. How hard is it to have the right key to the right door. I've been without a key for nearly a month and my landlord has been trying as well to speak to a human with a POSITIVE IQ at this office and nothing. They raised the association fees but decrease their customer service. Dear lord this is why people hate HOA's. I just need a KEY. That's all. It's been paid for and I'm still waiting.

Beacon Property Management in Rancho Cucamonga, Ca. I give No stars.. They do not fix their…read moreproperties! They only do cover-ups! I've had to fix my garage when it collapsed several times. The last time management told me that I couldn't deduct it from the rent anymore after paying out of pocket. So, who is going to fix it correctly? Me? The owner needs to get started before it collapses on my car! Then, you gone have a real situation! Bad enough when it's not working and I can't pull my car out or lock it!! Horrible!! They also will give you a 30 day notice if you complain and will refuse to give info to speak with management.

they are the worst management company ever they are completely unprofessional They do not take care…read moreof their residents or properties and they are over priced !! I can never get a hold of the cooperate office to discuss any issues and they blame everything on their residents . The management company sticks together and bullies their residents !!!

Worst property management company I've ever dealt with. The only thing they're good at is towing…read moreyour car if you accidentally leave it in front of your garage for 10 min. Do not do business with this garbage company.

I have only 1 real estate company that I trust. This is it. Been using Scott for years. He is the…read morego to guy. I have used him extensively in north Ranch Cucamonga. He lives here and knows the neighborhoods like the back of his hand. Renting is a tough business. This is a guy that you can trust!

Beware of this unethical company. They manage an apartment I rent. The apartment was sold to a…read morenew owner. They did not notify us of the sale and collected rents on autopay. Now they refuse to return the money to us. The department of real estate has been notified and will hopefully fine them for commingling of funds because they told me they gave the money to thw prior owner and it is "out of their hands". Thieves stealing from hard working individuals.

Hands down the best property management firm I have ever worked with. Very knowledgeable, honest,…read moreand fair pricing. They treated my property like they were owners.

We have used Euclid for going on 2 years now to manage our 92 unit condo property here in Pasadena…read moreand they have been quite responsive to us as a Board and to unit owners. With all fairness to complaints by any of our unit owners, I personally follow up on them and in researching them I have found that often is the case that nobody reads their CC&R's or R&R's or in the case of repairs they didnt understand the difference between HOA and owner responsibility. I have also encountered unit owners that feel that just because they pay their assessments they should be able to do what they want and when they can't the Board or property management is all of a sudden a bunch of neo-nazi's. Property Management manages the property. Your governing documents, or contract, should explain their duties so that even they understand what the requirements are for being YOUR property management. Cooperation is also key. If they have to deal with hostile unit owners then unit owners are going to be substantially unhappy no matter what and it adds stress to the relationship between the HOA and property management. If you have Board members who allow throwing fines at people without due course or who are essentially running amok then they are a liability waiting to happen. Do something about it. Your governing documents have procedures in them for recalling members from their positions, use them. No Board is above the law. Before I get any flack for any of my comments or for being on a Board, I'll remind that I'm a homeowner under the same governing documents as our unit owners and as a President of our Board I make sure I am always in the loop of what is occurring between Euclid and our HOA. Be pro-active and not reactive. Any property management should work for you, not you for them. That's the way it should be. In the end, if you don't like them then replace them. I stand behind our use of Euclid and if we had to make the decision again we would.

I was trying to hire them and hold time is 30 min unnacceptable…read moreThey only do huge places now but they should take down all euclid ads cause they are no longer around

MGR Property Management: Where Exceptional Customer Service is the Norm…read more MGR Property Management and their team is synonymous for reliable, attentive, and knowledgeable. Their staff should be praised for their exceptional service, responsiveness, and flexibility in addressing their needs. Annette is blessed with the skills to listen to concerns and take swift action to solve problems. We all appreciate her dedication and the hassle-free experience she provides. Her and her team at MGR are deserving of all recognition they receive for exceeding expectations, working after hours, and providing a personable experience that makes us residents feel valued. They have the expertise and friendly demeanor that creates a positive experience for all of us. Not to mention the open communication channels, email follow-ups, and clear updates throughout our interactions. We treuly appreciate it. We are at ease knowing our issues are being addressed. Annette sets a high standard for the industry. I only wish other property managers were just like her.

MGR Property Management, formerly known as Whitestar Management, is by far the worst property…read moremanagement company I have ever dealt with. As a homeowner, I pay hundreds of dollars each month for their "management" and HOA services, yet I receive little to no support. I live a quiet life and simply expect my front yard to be maintained, as covered by the HOA fees. However, every time I submit a landscaping request, it gets ignored, closed without resolution, or met with vague responses that offer no real assistance. For example, the front of my home has had dead plants for nearly a year. (12 months) The landscapers removed them but never replaced them, leaving empty holes in my yard. The irrigation system is also faulty--some nozzles don't work, others barely drip water, and some are completely blocked by rocks. Despite multiple requests, nothing has been done. I have never missed or been late on an HOA payment, yet my simple requests for basic maintenance go unanswered. In the four years I have owned this home, the community has gone through at least five different property managers, which speaks volumes about the turnover and lack of consistency. I strongly advise against working with this company! Save your money and choose a management company that actually supports its homeowners and takes their concerns seriously. _______________________________________________________________________________ I have already communicated with the Director multiple times via email and phone, as well as with several individuals from the company, including the community manager and assistant community manager. Unfortunately, no resolution, assistance, or support has been provided. The only request I am making is for the missing plants in front of my home to be replaced, as outlined in the bylaws and CCRs (Exhibit C, Section 1.7), which state that the Association is responsible for maintaining front yards, including landscaping. My request has always been simple and remains the same. I am readily available by phone or email, yet no one has made an effort to provide homeowner support or reach out to resolve this matter.

Love this place 100% recommend I love this place craig is also really nice helped me sale my house.read more

It's hard to imagine any realtor being better than Ciera Sims. She is LITERALLY the best!…read more She's honest, upfront, professional, intelligent, and simply the best in her craft. My husband and I had a budget and with ease she stuck to it. We had ideas on what we wanted for our first home and she made it happen! We were able to purchase our dream home because we had a hell of a realtor. She fought for us and was aggressive in getting us the best deal possible. We saved over $14k because of her genius. When she says she does this full time, she means it! I loved knowing that she continues to attend seminars and workshops to stay up to date with her craft. She loves what she does and it shows through her hard work and dedication to her clients. When our close of escrow date got closer, my husband and I found out she had been working with lots of other clients at the same time she was working with us. I was shocked because of how much time she spent answering our questions at all hours of the day. She made us feel like we were her "one and only" when really she's just naturally a crazy little worker bee. We are first time home buyers and after having her as our realtor I can easily say she is welcome in our home any time because she made this entire experience a dream come true. Studies show buying a home and moving is one of the most stressful times in people's lives. Ciera rises up against those statistics seemingly with ease. Having Ciera Sims as a realtor means having the best of the best PERIOD. #soldbysims